The inn's food and rooms were both excellent.
Both dinner and breakfast had a wide variety of dishes, and the presentation and flavors were carefully thought out. I was impressed by the seasonal flavors of the food.
The room we were given was also fully renovated and very clean, with a clean feel more like a luxury hotel than a hot spring inn. If there hadn't been any problems, I think I would have been able to relax very much.
Once the open-air bath in our room became temperature adjustable, the water quality and atmosphere were both excellent, and we were able to lose track of time.
There were also three large public baths, each with its own unique atmosphere. Bathing while looking out at the waterfall and well-maintained gardens was truly luxurious, and each one has a charm that makes you want to visit in every season.
The only thing that was very disappointing was that on the first day of our stay, we had repeated problems with the plumbing in our room. The water would come and go, and we couldn't adjust the temperature of the open-air bath, so it was too hot to bathe in. The water from the sink and shower would sometimes flow so violently that it frightened our children, and sometimes not at all. It was very unstable.
Furthermore, the toilet backed up in the middle of the night, wetting the floor and walls, which made our stay extremely unsettling.
The front desk staff tried to adjust the pipes with tools, even though it was late at night, and we appreciated their attitude. However, the problem was not fully resolved, and they simply said, ”Please keep an eye on it,” without offering to move us to another room or anything like that, so we ended up spending the night feeling anxious.
The fact that there was no explanation until we checked the next day and felt like they were not being sincere in following up also bothered me. Honestly, I've never experienced such trouble and response in a room in this price range, so I was very surprised.
Another thing that made me very uneasy was when a male guest peeked at my mother in the public bath.
When we told the front desk, they explained that ”there are an increasing number of foreign tourists, so it's possible that he came in by mistake,” but as far as my mother could see, it was a Japanese man, and I felt suspicious of their response.
If they could take safety measures (such as patrols and increased guidance), I think the inn would be a safer place to stay.
Overall, the quality of the facilities and food was extremely high, and it was such a wonderful inn that I would have given it the highest rating.
That's why I hope that they will improve their response to problems and their sincere follow-up on safety in the future.
The hotel is very good with great proximity to the ski place. The room is clean and cosy with great views. And the onsen is very good that it had long opening hours, we can go after the ski to relax.
However, it would be better if the guest had a choice of whether the room can be made everyday or after we left. And it will be even better if more variety of restaurants/ cur-sine can be provided rather than just buffet.
A bit old hotel, but cleanliness is good. Breakfast food was a bit repetitive but overall tasty. The hotel's ski resort is very small and the rental equipment is old. It is not recommended to ski for many days as you will get bored easily.
The hotel is far from the JR station. Although a shuttle service is provided, the frequency is relatively small. The general pick-up station is 2-5 pm, and the drop-off station is two shifts at 9:30 and 10:00 in the morning. Getting in and out is not very convenient, taxis are available at the station, and there are no taxis in front of the hotel. It is recommended to travel by yourself, or live near the JR station. There are many small attractions around JR Station, and the cherry blossom season is full of cherry blossoms, which is very beautiful. The hotel's overall facilities and services are good, and there are more hot springs. The meal is still close to Dachuanzhuang in Lumu Hot Spring, and there is no sashimi for breakfast.
I went there when there was a free shuttle bus. It is more fun and very satisfying than expected. The rice was especially delicious. I want to go again.
As for the hotel, I was satisfied except for dinner. However, since the water pool was closed for more than half, the pool I was looking forward to was very crowded and the result was dissatisfaction.
This was a very lovely resort! The view from our room was breathtaking!
We called for pick-up from the train station and waited about 10 minutes. The next morning our ride back to the train station was waiting when we arrived in the lobby.
The beds were prepared at 6pm. Dinner was reservation only, which we did not have. We walked 20 minutes into the little town to a hidden gem Ramen shop that opened at 7pm and the food was amazing.
Located within 15 miles of Shirakawa Station and 15 miles of Komine Castle, Renaissance Tanagura has rooms in Shirakawa. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Free private parking is available and the hotel also provides bike rental for guests who want to explore the surrounding area.
At the hotel, every room has a closet. All guest rooms in Renaissance Tanagura are equipped with a flat-screen TV and free toiletries.
The wellness area at the accommodation is comprised of a sauna and a hot spring bath. Guests at Renaissance Tanagura will be able to enjoy activities in and around Shirakawa, like hiking.
Koriyama Station is 29 miles from the hotel, while Koriyama Culture Park is 29 miles away. Fukushima Airport is 20 miles from the property.
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GGuest UserThe hotel is very good with great proximity to the ski place. The room is clean and cosy with great views. And the onsen is very good that it had long opening hours, we can go after the ski to relax.
However, it would be better if the guest had a choice of whether the room can be made everyday or after we left. And it will be even better if more variety of restaurants/ cur-sine can be provided rather than just buffet.
NNaqueyaThis was a very lovely resort! The view from our room was breathtaking!
We called for pick-up from the train station and waited about 10 minutes. The next morning our ride back to the train station was waiting when we arrived in the lobby.
The beds were prepared at 6pm. Dinner was reservation only, which we did not have. We walked 20 minutes into the little town to a hidden gem Ramen shop that opened at 7pm and the food was amazing.
GGuest UserI went there when there was a free shuttle bus. It is more fun and very satisfying than expected. The rice was especially delicious. I want to go again.
NNS_0218The inn's food and rooms were both excellent.
Both dinner and breakfast had a wide variety of dishes, and the presentation and flavors were carefully thought out. I was impressed by the seasonal flavors of the food.
The room we were given was also fully renovated and very clean, with a clean feel more like a luxury hotel than a hot spring inn. If there hadn't been any problems, I think I would have been able to relax very much.
Once the open-air bath in our room became temperature adjustable, the water quality and atmosphere were both excellent, and we were able to lose track of time.
There were also three large public baths, each with its own unique atmosphere. Bathing while looking out at the waterfall and well-maintained gardens was truly luxurious, and each one has a charm that makes you want to visit in every season.
The only thing that was very disappointing was that on the first day of our stay, we had repeated problems with the plumbing in our room. The water would come and go, and we couldn't adjust the temperature of the open-air bath, so it was too hot to bathe in. The water from the sink and shower would sometimes flow so violently that it frightened our children, and sometimes not at all. It was very unstable.
Furthermore, the toilet backed up in the middle of the night, wetting the floor and walls, which made our stay extremely unsettling.
The front desk staff tried to adjust the pipes with tools, even though it was late at night, and we appreciated their attitude. However, the problem was not fully resolved, and they simply said, ”Please keep an eye on it,” without offering to move us to another room or anything like that, so we ended up spending the night feeling anxious.
The fact that there was no explanation until we checked the next day and felt like they were not being sincere in following up also bothered me. Honestly, I've never experienced such trouble and response in a room in this price range, so I was very surprised.
Another thing that made me very uneasy was when a male guest peeked at my mother in the public bath.
When we told the front desk, they explained that ”there are an increasing number of foreign tourists, so it's possible that he came in by mistake,” but as far as my mother could see, it was a Japanese man, and I felt suspicious of their response.
If they could take safety measures (such as patrols and increased guidance), I think the inn would be a safer place to stay.
Overall, the quality of the facilities and food was extremely high, and it was such a wonderful inn that I would have given it the highest rating.
That's why I hope that they will improve their response to problems and their sincere follow-up on safety in the future.
SSWAG練習生A bit old hotel, but cleanliness is good. Breakfast food was a bit repetitive but overall tasty. The hotel's ski resort is very small and the rental equipment is old. It is not recommended to ski for many days as you will get bored easily.
GGuest UserAs for the hotel, I was satisfied except for dinner. However, since the water pool was closed for more than half, the pool I was looking forward to was very crowded and the result was dissatisfaction.
胡胡The hotel is far from the JR station. Although a shuttle service is provided, the frequency is relatively small. The general pick-up station is 2-5 pm, and the drop-off station is two shifts at 9:30 and 10:00 in the morning. Getting in and out is not very convenient, taxis are available at the station, and there are no taxis in front of the hotel. It is recommended to travel by yourself, or live near the JR station. There are many small attractions around JR Station, and the cherry blossom season is full of cherry blossoms, which is very beautiful. The hotel's overall facilities and services are good, and there are more hot springs. The meal is still close to Dachuanzhuang in Lumu Hot Spring, and there is no sashimi for breakfast.
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