Posted on Sep 26, 2025|Twin Room With Sea View
Guest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
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Price per night from:£96
Posted on Dec 5, 2025|Superior King Room
Guest User
A very nice hotel, great location and access, room felt cozy, jacuzzi was kind of a highlight, it could've been cleaner though. Fridge was a little dirty and one of the mugs had coffee residue, which was kind of gross honestly. Water cooker still had some water inside.
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Price per night from:£77
Posted on May 22, 2026
rock888I couldn't check in because they couldn't find my booking and my name wasn't on their list. I've stayed at countless hotels, but this is the first time I've encountered such an issue. It took almost two hours to sort out, which was a huge waste of my time. Eventually, Trip.com found the hotel's internal booking number through an email the hotel sent me. Trip.com's handling was excellent; they upgraded me to a sea-view room and provided complimentary breakfast. Honestly, this wasn't Trip.com's fault, it was entirely the hotel's. The hotel gave me two drink vouchers and told me to wait in the restaurant, but after sitting there for ages, no one paid any attention to me. I showed them the vouchers, but no one asked what I wanted to drink. I asked for Wi-Fi and they gave me two long passwords, neither of which worked. The service was absolutely terrible. On the bright side, I did get to see a beautiful sunset from the room.
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Price per night from:£101
Posted on Jul 5, 2025|Comfort Double Room
Guest User
Great hotel in a central location of Leiden, near the old town centre and near central train station, which is only a 11 minutes train ride from the Hague. Parking available.
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Price per night from:£85
Posted on Mar 23, 2026|Deluxe King Room
Guest UserHad booked this hotel with the main reason it had a swimming pool.
Upon arrival we asked where the swimming pool was and the receptionist mentioned 'the swimming pool is closed' without any further explanation. There are many other similar hotels that have a riverview in Rotterdam but we selected this one because of the pool, we could have selected any other hotel for less money without a pool. This was very disappointing, even though the receptionist was vey kind she had no idea how important the pool was to us.
Won't be back any time soon, there are many other good hotel around that area that have riverview rooms.
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Price per night from:£65
Posted on Nov 27, 2024
Ondernemer in Verandering
Fine large clean room (own choice), but in the toilet still a last paper rest not washed and a long female hair in the shower, iehhh! Beds and kiss lovely! Breakfast greatly expanded. Location is close to the beach but in the middle of a pressing crosspoint, a little ‘nouja view' . Service reception and restaurant super friendly!
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Price per night from:£65
Posted on May 26, 2025
Guest User
Noodgedwongen deze locatie gekozen vanwege een afspraak in de directe omgeving van dit hotel op een moment in de vroege ochtend. Dankzij de navigatie zonder problemen aangekomen. Ontvangen wegwijs gemaakt in het engels - net zo als bij het ontbijt. Keurig verzorgd - keurig netjes ingericht.
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Price per night from:£91
Posted on Sep 29, 2025
Guest User
Goede, correcte ontvangst. Kamer op eerste verdieping. Geen lift. Voor ons niet erg maar kan voor mensen een bezwaar zijn. Kamer netjes. Mooi gerenoveerde badkamer met...... toiletpot op seniorenhoogte! Dat komt nog niet veel voor in hotels! Meer verlichting in de badkamer zou wel beter zijn. Ontbijt was goed . Lunch hapje voldoende; de boerentosti was geroosterd brood met koude ham en kaas ertussen?!?! Jammer dat we in de avond de auto niet meer konden parkeren op het eigen terrein. Een plaats verderop aan de doorgaande weg moeten zoeken. Geheel goed verblijf. Leuke locatie. Goed startpunt voor leuke fietstochten.
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Price per night from:£78
Posted on Jul 13, 2025
Guest User
We stayed with our family. It's a very decent hotel. The location might seem a bit awkward without a car, but it's a pristine place nestled in nature. The staff is attentive, the room is clean, the bathroom is spacious, there's an ironing board and iron, and the closet is quite adequate. We loved it and recommend it to you.
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Price per night from:£52
Posted on Oct 31, 2025
Guest UserOverall, it's pretty good. The bed is comfortable, the hotel environment is nice, and the food is decent. The service is also acceptable. My only complaint is the lack of bottled water; I had to specifically ask the front desk for slippers. Also, the beds in the room are a bit too close together.
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Price per night from:£78