Posted on Jul 21, 2025
Imran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
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Price per night from:PHP 5,507
Posted on Oct 21, 2025
Khurram HussainThe staff told me at the reception during my check-in that my breakfast is included in my stay and the next day when I come for the breakfast, they told me it is not included and I have to go back again to my room so it was so embarrassing and in front of other people I really feel awkward. The staff should inform the guest very clearly about every information in advance. Hopefully they will not do the same with other guest.
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Price per night from:PHP 4,247
Posted on Aug 1, 2025
Bipul123
I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
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Price per night from:PHP 6,055
Posted on Feb 17, 2026|Deluxe King Room
Noman Amjed
The room was clean; however, there was an unpleasant smell from the carpet. Early check-in was not facilitated, and my room was still not ready at 1:30 PM. Only one dental kit was provided initially; additional kits were given upon request.
The breakfast buffet was very good. Overall, it was an above-average experience and overpriced, though there is room for improvement in professionalism.
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Price per night from:PHP 5,187
Posted on Oct 6, 2025
ZAHID-IQ
Booked a room from *********** the room was noisy and the view was in Parking lot of hotel.
Room was clean and service was good. The was only the Parking and noise cancelable windows.
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Price per night from:PHP 10,667
Posted on Nov 16, 2024|1 Queen Bed, Pool Wing, Non-Smoking
Guest UserThe room was clean and tidy, but the hair dryer was broken and needed to be replaced in time. The buffet breakfast was very rich.
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Price per night from:PHP 4,785
Posted on Jun 20, 2024
Mr U H Shah
Brilliant experience and lovely staff.
I had a great time and would like to come back on my next visit.
Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.
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Price per night from:PHP 5,881
Posted on Sep 17, 2025
Guest User
Very good, reasonably priced. For 75 RMB, you can enjoy a wide variety of buffet dishes. It's really amazing! The Baoan guy is very responsible. It's a really good hotel. He is very honest. I later went to the Marriott in Islamabad and it was really not as good. It's not as good as this hotel!
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Price per night from:PHP 5,763
Posted on Jun 2, 2025
Mohammad Tahir
Very good service and hotel. A little outdate decor on 3rd floor but other than that nothing to fault.
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Price per night from:PHP 5,635
Posted on Mar 24, 2026
TAKO410
The breakfast was very delicious and there were many kinds. The room was very beautiful. I felt like I wanted a bath mat if possible. The shower is hot water. I felt that the water pressure in the shower was weak, probably because I was Japanese. There was a place where the outlet of the room could not be used.
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Price per night from:PHP 3,635