AAdventure TravellerThis is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!
HHuaerjuanThis hotel really knows how to please lazy people! Breakfast is open until 1 PM on Sundays and 12 PM on weekdays, perfectly matching a naturally awakening pace. You can start eating at 10:30 AM and leisurely eat until 11 AM, skipping lunch altogether. The remaining time is perfect for strolling around the neighborhood, swinging on the swings – so relaxing! The complimentary sunscreen is a must-have! Very useful.
However, I have to mention their dinner restaurant; the steak was absolutely awful, only the soup was decent.
JJesutofunmiI had a great time in Wunderlocke. The aesthetic of the hotel was top notch and the location was also great. My only issue was that check in was 4pm which is really late considering the fact that check out is 11am. And you will have to pay an extra fee if you want to check in early 🙄. Asides that, every other thing was great.
GGuest UserThe hotel is authentic, the staff are friendly, welcoming, and helpful. The location is good, the room conditions and the hotel in general were pleasant. The breakfast was also very good, and the garden is incredibly enjoyable.
GGuest UserFor a hotel located by the lake with a relatively high rating, I naturally expected a comfortable and reasonably spacious room with a nice lake view. However, I booked a single room and was honestly very disappointed upon entering. The room was extremely small, the bed felt cramped, and the ceiling was very low due to the sloped roof which means I couldn’t even sit upright on the bed comfortably.
Even worse, there was no proper view through the window at all. The window was tiny, making the room quite dark, and it didn’t face anything pleasant. The photos on the website were also quite misleading and did not match the actual room I received. For a room priced at around €150 per night, this kind of space and condition feels unreasonable.
To be fair, the facilities in the whole are fairly good. There is a wellness area, a gym, and a restaurant with great food and a nice view. However, the restaurant is also quite expensive, and breakfast is not included and must be paid separately. Given the pricing, I don’t think these aspects deserve excessive praise.
What really matters is the room itself. Paying €150 per night for a room of about 15 square meters, with an average ceiling height of less than 2.2 meters and a very tiny window facing other’s balcony, honestly made me feel misled. In my opinion, the room quality does not match the price at all.
WWei Ming PekFirst, I would not recommend this hotel to travelers with young children or elderly family members. The surrounding area is highly mixed and felt unsafe during our stay. Within just three nights in Munich, we personally witnessed incidents including fighting and shop theft. This created a strong sense of insecurity for us as a family traveling with young children.
Second, the bathroom design is extremely inconsiderate and poses safety risks. The raised bathroom floor becomes very slippery after the first person showers, yet no grab bars or safety features are provided. This is unacceptable for a hotel of such a well-known brand, and it is shocking that guest safety was clearly not considered during the design stage.
Third, the housekeeping service was disappointing. Despite being out since morning, our room was not cleaned when we returned in the evening. When we requested assistance just to empty the rubbish bin, the cleaner refused, claiming our room was not within their assigned work area—even though it was on the same floor. Cleaning was only carried out after we called the housekeeping hotline, which left us very disappointed with the service standard.
Overall, the experience fell far below expectations for a branded hotel, particularly in terms of safety, design consideration, and service quality.
AAnonymous UserStayed here 2 years ago, and we had a very good experience and sweet memory while staying there. And in this holiday we came back to Munich, bring our whole family to explore more about Munich, and decided back to this hotel, because of the previous experience. And again we all are very satisfied.
All the staffs were very friendly, the room was very clean, the breakfast super, and the location right next to the terminal, very convenience
Thank you for making our journey more enjoyable
MMonica WoongThe hotel looks new and modern, and being part of the Marriott Group, we had high expectations. Upon arrival, it felt more like a city hotel than a resort—small, with nothing particularly impressive in the daytime. Nighttime lighting is nice.
The location is okay but not lakefront. Reception is fine, the bar opens only at 5pm, and the sauna is excellent, especially the Finnish sauna with a relaxing essential oil scent, though it closes early at 8pm. The indoor pool is small, but the spa area is relaxing.
Room 124 was a corner room with a lobby parking view. Everything was modern, very clean, and the bed and pillows were extremely comfortable. Room size is moderate but has all basics, including bathrobes, slippers, towels, and good toiletries.
Breakfast is very good for Germany, with hot dishes, a la carte options, champagne, and honeycomb. Staff are attentive and welcoming.
Parking at £19 is expensive; including it in the room rate would improve value. Overall, hospitality is good with early check-in allowed, but the hotel feels more like a 4-star city hotel than a 5-star mountain resort.
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