Highly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
The hotel I stayed at when I came out of Pamukkale was relatively good among the nearby hotels. When I checked in, I registered for SPA services. Services ranged from 35 euros to 50 euros. You can choose by yourself, and the consumption is quite high. There are banks and supermarkets downstairs which is very convenient. There are restaurants and hotels, and you can also walk to the town.
Aspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
Good place to rest for the night while visiting the famous pamukalle. Very nice host by the name of Jos (pronounced as Josh). Breakfast could be more fresh in terms of the cold ingredients they use but still they do their best. Would recommend for anyone who stays here a night. Unusual that swimming pool is open 24 hours 😇
The hotel room is large, the facilities are not bad, the sound insulation effect is not very good, the buffet 2 times a week is worth looking forward to, the front desk and the waiter are very friendly, as a travel choice is very good
The staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
To fully experience Pamukkale, a place I'd longed to visit, I flew to a hotel in the town below the castle. Though small, it's new and well-equipped. The main road leading directly to the castle's lower gate opens directly onto the main entrance. As soon as I left the hotel early in the morning, I could see countless colorful balloons soaring into the sky. A few hundred meters away, the lower gate, where the crowds were minimal and you could take off your shoes and step into the white world, was a perfect photo op. The hotel's location was fantastic. The room was small, but well-equipped. The air conditioning was powerful, there was plenty of hot water, the internet was smooth, and there were plenty of power outlets for convenience. The breakfast was especially plentiful—the best we've had in years of traveling! The building is only three stories high and has a luxurious elevator. This hotel is definitely worth recommending!
Very Good
25 reviews
8.8/10
Price from
£36
per night
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8,9/10
Very Good
IilpAspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
HHanan AmanGreat price for a wonderful stay. The room comes with balcony, the staff helped to bring our luggages upstairs, the room is clean and comfortable. Just to set some expectation, they didnt provide mineral bottle at the room so perhaps you may want to ask for water upfront in case you need it or in case you don't have any.
Breakfast was great (as per pic). They served big breakfast by room. We enjoyed hot air balloon view during our breakfast. The hotel is very near to Hierapolis and Travertine too. Thank you Bellamaritimo Hotel!
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
XXueyebinfenThe hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
GGuest UserHighly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
GGuest UserTo fully experience Pamukkale, a place I'd longed to visit, I flew to a hotel in the town below the castle. Though small, it's new and well-equipped. The main road leading directly to the castle's lower gate opens directly onto the main entrance. As soon as I left the hotel early in the morning, I could see countless colorful balloons soaring into the sky. A few hundred meters away, the lower gate, where the crowds were minimal and you could take off your shoes and step into the white world, was a perfect photo op. The hotel's location was fantastic. The room was small, but well-equipped. The air conditioning was powerful, there was plenty of hot water, the internet was smooth, and there were plenty of power outlets for convenience. The breakfast was especially plentiful—the best we've had in years of traveling! The building is only three stories high and has a luxurious elevator. This hotel is definitely worth recommending!
GGuest UserWould you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
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