The quality is inferior to that of a four-star Ramada, perhaps because it's located in the mountains? All the balcony doors in the rooms were broken, and the front desk was very insistent when I asked to change rooms. Shouldn't they just replace them if they can't fix them? Otherwise, it's quite unsafe to have the balcony facing outwards! To compensate for the lack of facilities, the hotel has some entertainment options, including live music and belly dancing at the bar in the evenings. In this remote area, these entertainments are quite good for keeping guests entertained and creating a lively atmosphere. Dinner is included, but the selection is limited, and juice is charged separately.
It was a life hot spring. Among the outdoor pools, the one with the most water is the warm hot spring that is just right for Koreans. The food was average, but I was satisfied with the price. The hot spring was so fun that I didn't want to bother going all the way to Pamukkale ㅋㅋㅋㅋㅋㅋㅋ I really hope I can go there again someday. Thank you for letting me use the sulfur hot spring.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
Although it is not comparable to a high-class hotel in a big city such as Istanbul, it should be considered a good place in Denizli. The location is slightly biased, but it is very suitable for self-driving friends. It takes 20 minutes to drive to Pamukkale. The ancient city of Desia. Compared to those homes and hotels in Pamukkale, the conditions are much better. And the breakfast is very good, generally recommended.
This is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
To the Pamukale resort, 7 minutes by taxi.
A bazaar with cafes and shops is a 15-minute walk.
The hotel offered us upgrade rooms at no extra charge👍 thank you!
The rooms are not new, but the main thing is that the hotel is located on the edge of the village, and you have magnificent views of the valley with its sunsets. The hotel is all green and birds are constantly singing.
We stayed for 2 nights, there is nothing else to do there, unless of course you are a fan of relaxing by the pool in the mountains.
Highly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
Very Good
291 reviews
8.8/10
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SspecifywangThe location is great, with minibuses passing right by the entrance. The owner was very helpful, giving us a free ride to the South Gate and offering many good suggestions. The room itself was a bit basic, though.
KKarsh TBooked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
HHanan AmanGreat price for a wonderful stay. The room comes with balcony, the staff helped to bring our luggages upstairs, the room is clean and comfortable. Just to set some expectation, they didnt provide mineral bottle at the room so perhaps you may want to ask for water upfront in case you need it or in case you don't have any.
Breakfast was great (as per pic). They served big breakfast by room. We enjoyed hot air balloon view during our breakfast. The hotel is very near to Hierapolis and Travertine too. Thank you Bellamaritimo Hotel!
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
GGuest UserThis is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
GGuest UserHighly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
GGuest UserTo fully experience Pamukkale, a place I'd longed to visit, I flew to a hotel in the town below the castle. Though small, it's new and well-equipped. The main road leading directly to the castle's lower gate opens directly onto the main entrance. As soon as I left the hotel early in the morning, I could see countless colorful balloons soaring into the sky. A few hundred meters away, the lower gate, where the crowds were minimal and you could take off your shoes and step into the white world, was a perfect photo op. The hotel's location was fantastic. The room was small, but well-equipped. The air conditioning was powerful, there was plenty of hot water, the internet was smooth, and there were plenty of power outlets for convenience. The breakfast was especially plentiful—the best we've had in years of traveling! The building is only three stories high and has a luxurious elevator. This hotel is definitely worth recommending!
Aairyyan4636The quality is inferior to that of a four-star Ramada, perhaps because it's located in the mountains? All the balcony doors in the rooms were broken, and the front desk was very insistent when I asked to change rooms. Shouldn't they just replace them if they can't fix them? Otherwise, it's quite unsafe to have the balcony facing outwards! To compensate for the lack of facilities, the hotel has some entertainment options, including live music and belly dancing at the bar in the evenings. In this remote area, these entertainments are quite good for keeping guests entertained and creating a lively atmosphere. Dinner is included, but the selection is limited, and juice is charged separately.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
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