Hotels With Spa in Greater Manchester, United Kingdom

During my recent stay at this hotel, I found the overall experience to be enjoyable with top-quality fittings and furnishings. However, there were areas that required improvement. The hotel itself is pleasant, but enhancing the service and room cleaning would significantly improve the guest experience. A standard room was paid for but a disability-accessible room was provided. We requested to change it to a standard which was done immediately without any questions. No water bottles were provided in the room initially; they were only given on request and only two small bottles were provided. Additionally, the room cleaning service was unsatisfactory. Despite requesting it twice over 4 nights, the cleaner only changed the sheets once and neglected to take out the bins vacuum, replace towels or clean the bathroom. This was particularly disappointing given the length of my nearly week-long stay. The breakfast was beautifully presented with various options but unfortunately remained the same every day lacking any variation. Some areas were particularly poor. For instance, the scrambled eggs had a distinct smell and were overly watery. Adding tomatoes or simply varying the options every few days would have improved the experience. One concern we had was the cleaning team. Twice the cleaner used his universal card to enter our room without ensuring no one was present. My partner was in the shower and our young baby was asleep. We heard a knock but were unable to reach the door in time. Upon reaching it we realised he was already entering. This occurred twice and on the following day we decided to chain the door for privacy reasons. In other hotels we have stayed in, privacy is of the utmost concern for staff and they would never even risk opening someone’s locked door without making sure. A better system needs to be in place here.

no parking at this establishment and no dropping off available at times as their maintenance and delivery vans might take up the small space cut into the front pavement. They do provide you with a discount voucher at nearby public carparks. Rooms are clean but the decorating is a patch up job throughout. The noise from the tram it is horrible and through the night as windows are not soundproof. In our room the heating was out of order and oil filled radiators were put up instead. Television sets have either the option for TV channels or to connect to your phone: bad aerial prevented viewing most channels and TV only connected to the staff's androids and not to our iphones. There was no options for apps such as youtube or netflix and kids have to entertain themselves on their tablet. Swimming pool is the size of a private one in a residential home. Staff is courteous and the breakfast is way and beyond satisfactory. The majestic hall from their photos was nowhere to be seen. Would go again if no other options shall be available at the time.

Overall enjoyed my stay. I initially had a room (705) located at the end next to the staff room but changed to another room because of the constant slamming of the doors and loud staff conversations that I could hear from my room. My room change was dealt with smoothly and I preferred it to the one before. The gym was great to use, though the room is small and many of the cardio machines were squeezed in. The main issue I had was with the inconsistent standards of cleanliness with housekeeping of my rooms; when I checked into the first room, there were toe nail clippers left on the floor that was visibly seen. When my room was cleaned the next day, the floor was half cleaned, bins were emptied and drinks replenished but the toilet was not cleaned. Table and desk area were not cleaned also. Housekeeping in the second room was better; they did everything but just didn’t clean the floor which was annoying. The rooms are well designed with lovely city view. Location is okay - it’s about 20-25min walk from Manchester Piccadilly which I did with my suitcase and was fine. Sainsbury’s literally around the corner and loads of restaurants nearby. I would stay again however it’s ridiculous in my opinion to complain about housekeeping standards as a guest when staff should just know how to properly clean a room.

I stayed at the Mercure Manchester Norton Grange Hotel & Spa for three nights over a weekend and honestly had a great time. The spa facilities were spot on. the pool and jacuzzi were lovely and they’ve also got a steam room, two saunas, an aromatic room and even a cold room. Plenty to keep you relaxed. The location is really peaceful with nice views over the fields. you might even catch a glimpse of goats or sheep wandering about. The room itself was clean. tidy and spacious. I had a standard privilege room and it was perfect for a short stay. The bathroom was a good size too. Even though the hotel only has two floors, they’ve still got two lifts which was handy. The spa facilities are open for a good chunk of the day and there’s no strict time limit on using them which I really appreciated. I booked through a third party with breakfast included, but it didn’t show on the hotel’s system. The staff were really friendly about it though and sorted it straight away after I showed my confirmation. Breakfast was decent. nothing over the top, but a good standard hotel breakfast with everything you’d expect. Parking is free and there’s loads of space, you just need to register your car on the tablet at reception. Overall, a very pleasant stay and all positive from my experience. I’d happily go back.

My husband and I booked a random night away. We are very pleased we selected the Edwardian in Manchester as it exceeded our expectations. The rooms were clean and tidy. The spa pool area was lovely and relaxing (our children were with their grandparents so we swam at child free times). It was a shame to see people playing on their phones in the spa area. I was not really concerned about filming etc. However, it was sad to see they couldn't just switch off from the world for an hour or so in that location. We didn't eat in the hotel and got breakfast on the go as we were heading to work in the morning. We chose to spend the little time we had in the morning in the pool rather than at breakfast. We would normally have booked breakfast but as we had to get to the office for 9am we picked the more interesting opinion. We would happily book again.

Hotel was super convenient inside the terminal of the airport. Perfect for before or after a long haul flight. Service at the front desk in the morning could be improved. I arrived around 8am after a long flight and asked to drop my bags and if any chance of an early check in. The man on the front desk said it was his second day, didn’t seem to know where to put my bags and told me absolutely no early check in. When I was waiting later I overheard another guest being given the option of paying for a 2 hour early check in. So new staff just need to be trained better in dealing with basic check in requests. Otherwise excellent facilities and breakfast!

My husband and I booked this hotel to stay on the celebration of our daughter’s wedding and we were very impressed with all aspects of it the location was beautiful and all public areas were stunningly dressed to celebrate the festive period food and service in bars and breakfasts a very high standard the room we had was also very nice the only small thing that let it down was cobwebs and the amount of dust in corners and behind the tv apart from that a very pleasant experience Mrs D Langley

room was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.

Great hotel located just a 3 min walk from Manchester Picadilly Stn. Arriving into the room I was delighted at the size of the room and bathroom. Room came equipped with a small table,sofa and two soft chairs similar to what would be called a Jnr Suite in the US. Breakfast buffet at 15 Gbp was great value and top marks for providing individual pots of yogurt in lieu of the trendy open yogurts pans that very few people use due to health concerns. Big shout out to Mathew on the front desk who managed to get me into a room prior to the formal check in time which was greatly greatly appreciated after an overnight flight from Asia. Enjoy your stay!

Great experience from check in to check out, our only complaint was we were right next to a lift shaft which was a little noisy.