Posted on Aug 24, 2024
Ms. TRAVELLER
I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them.
Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent.
Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels.
I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time.
Overall its ok & passable.
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Price per night from:€87
Posted on Sep 20, 2025|King Studio With City View
Guest UserThe hotel has good rooms with partial sea views. The reception staff are friendly and welcoming. It is close to the city center in Yomra. However, the hotel is located on a high hill, making parking difficult. The dining room at the entrance and the terrace are designated for smoking, and have an unpleasant odor.
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Price per night from:€68
Posted on Feb 11, 2025|Deluxe Room with City View
Guest User
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
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Price per night from:€114
Posted on Apr 14, 2026
Guest User
We stayed at this hotel during our trip to Trabzon and it was a truly wonderful experience. The rooms are very clean and comfortable, and the staff are extremely helpful and friendly. The kids' club was a highlight for us; our children had a great time and enjoyed themselves in a safe environment. The hotel is very family-friendly, and we would definitely choose it again.
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Price per night from:€42
Posted on Sep 1, 2025|Deluxe Double Room With Sea View
Reham hamdanThe hotel is very good. I booked a room with a balcony. The location is far from the square and markets, but the restaurant opposite, overlooking the sea, was excellent and delicious. The hotel service was excellent and fast, but some things in the room were broken, like the curtain and the air conditioner. There isn't enough secure parking, and the rental car was scratched by someone else.
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Price per night from:€56
Posted on May 4, 2026
Станислава АнохинаIt's a Hilton, supposedly, but everything felt off. At the reception, they told us the pool was open until 11 PM. In reality, at 10:15 PM, they didn't want to let us in because the pool closed at 10:40 PM. Why they didn't mention this at the front desk is beyond me. Also, you can't go in without a swim cap – which, of course, you can buy on site. The rooms are small. The view isn't of the sea, but of some kind of favelas. In the restaurant, the menu is via QR code, but no one tells you that you still have to order from a waiter.
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Price per night from:€73
Posted on Aug 29, 2026|Superior Queen Room with Sea View
Guest UserI wasn't impressed with the reception staff, except for one wonderful employee who wore a hijab and spoke Arabic. Thank you to her. Overall, the hotel is very crowded and there are better options available.
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Price per night from:€56
Posted on Jul 15, 2026|Standard Room
Eissa Shamiyeh
A luxurious hotel, though pricey. The sea-view rooms are absolutely stunning. Its location in Trabzon's most beautiful spot, Boztepe, is fantastic, with two famous restaurants right below it. You can even walk to the Boztepe viewpoint. The area is vibrant, surrounded by upscale neighborhoods, residential complexes, entertainment zones, and restaurants.
However, the service was slow, which I didn't like. One day they missed cleaning my room, even though I left the 'Please clean' sign out. I approached the front desk staff, who were polite and helpful, but the room still wasn't cleaned.
The breakfast was good and tasty, but the selection was less than what I'd expect from a five-star hotel in Turkey generally.
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Price per night from:€111
Posted on Oct 21, 2026|Standard Double or Twin Room
Guest User
Generally it’s really nice staying there. Breakfast is good Just the gym is totally broken
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Price per night from:€45
Posted on Jul 18, 2026|Superior Room with Double Bed
bera1996A friendly staff, easy income to register online, register and get in advance, service, work of Quis, price for service, welcome to children.
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Price per night from:€67