Posted on Aug 24, 2024
Ms. TRAVELLER
I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them.
Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent.
Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels.
I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time.
Overall its ok & passable.
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Price per night from:SEK 1,230
Posted on Jul 27, 2025|King Studio With City View
Mazinelsarrag
I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect.
Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant.
If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
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Price per night from:SEK 931
Posted on Feb 11, 2025|Deluxe Room with City View
Guest User
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
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Price per night from:SEK 1,369
Posted on Jun 17, 2026
Guest UserMy wife and I are experienced hoteliers ourselves, with over 15 years in the business. So, we can professionally assess our colleagues' work. And they did a great job! That's the first thing that comes to mind! Excellent location, right off the highway. The parking is very convenient, which is crucial for road trippers. It's clean, cozy, the rooms are spacious, and the sauna, hammam, and pool are all included in the price. A fantastic breakfast is also included. I definitely recommend it.
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Price per night from:SEK 586
Posted on Nov 2, 2025
Bnv2703
Все просто отлично! Очень красиво и уютно! Очень внимательный персонал! Завтрак выше всяких похвал - все очень вкусно и разнообразно! Спасибо! Обязательно буду рекомендовать отель своим друзьям и знакомым!
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Price per night from:SEK 1,301
Posted on May 4, 2026
Станислава АнохинаIt's a Hilton, supposedly, but everything felt off. At the reception, they told us the pool was open until 11 PM. In reality, at 10:15 PM, they didn't want to let us in because the pool closed at 10:40 PM. Why they didn't mention this at the front desk is beyond me. Also, you can't go in without a swim cap – which, of course, you can buy on site. The rooms are small. The view isn't of the sea, but of some kind of favelas. In the restaurant, the menu is via QR code, but no one tells you that you still have to order from a waiter.
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Price per night from:SEK 926
Posted on Aug 8, 2026|Superior Queen Room
Abosaqer8685تعامل الموظفين جدًا بطيئ اضطررت للانتظار ربع ساعه من اجل الحصول على كرت الدخول للغرفه ولم اتمكن من ذلك فطلبت من الموظف فتح الغرفة باستخدام المفتاح الماستر، رائحة الفندق كريهة والممرات مظلمة والمكيف سيء، وجبة الإفطار محدودة جدا . لا يستحق ان يكون فندق خمس نحوم
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Price per night from:SEK 863
Posted on Aug 22, 2025
Guest User
Overall, a very pleasant stay. The hotel boasts a beautiful view and a quiet location. Even the rooms facing the forest are very pleasant and ensure restful nights. The extremely friendly and helpful staff deserves special mention. The location takes some getting used to, as the hotel is situated on a hillside, about 10 minutes by taxi from the city center. Overall, however, it's a very good hotel that I would happily recommend.
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Price per night from:SEK 1,058
Posted on Aug 13, 2025|Superior Garden View Room
Guest UserI reached them and they said you don't have a view of the forest, your view is of the garden and the second thing is the breakfast is very very very simple and the cleaning is very bad you keep begging them
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Price per night from:SEK 544
Posted on Jun 8, 2026
RenatMSea view from the window. There is a custom area to go to the beach. Near the shopping center. Good restaurant at the hotel.
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Price per night from:SEK 937