Posted on Oct 27, 2025
HeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
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Price per night from:HK$583
Posted on Jun 30, 2026
Anonymous UserDesigned in a vintage French palace style, surrounded by magnificent mountains ⛰️ and natural forest beauty. The service was very polite, and the overall environment was comfortable. Beautiful scenery everywhere! 👍 Highly recommended.
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Price per night from:HK$836
Posted on Jun 6, 2026
Guest UserA good, clean, and quiet hotel.
Here’s what stood out:
- Fresh and clean rooms + new plumbing.
- Excellent valley views (if your windows face that way).
- Extremely accommodating staff (they tried to resolve issues and even allowed our friends to use the pool).
- Lots of beautiful butterflies flying nearby.
Things that were 50/50:
- Hotel location:
It's a bit far from the city center, up on a hill. This makes it quiet and free from smells, but you’ll need to take a taxi or scooter for about 7-10 minutes to get to the center.
- Good breakfasts: They can make fresh scrambled eggs/omelets or soup. However, if you stay longer than 5 days, it might get repetitive.
- Open and cool pool: But there might not be enough sun loungers, as there are only 6 available.
- Only some of the staff spoke English.
What I didn't like:
- No currency exchange.
- No spa.
- After breakfast hours, the hotel restaurant and bar are open for orders, but half of the cocktails weren't available due to a lack of alcohol (they were out of 3 types of rum).
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Price per night from:HK$277
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night from:HK$292
Posted on Jan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from:HK$2,241
Posted on Feb 22, 2026
Anonymous User
Basically, everything was pretty good. However, because it's new, the guest service seems rather lackluster. I felt the staff weren't up to par, and the areas weren't optimized for functionality. Despite being a 5-star resort, I think it's currently only considered a 4-star domestic resort. Even my room didn't have bath salts when I checked in, so the housekeeping process needs improvement. The check-out process was also quite slow. I hope the resort improves and develops better in the future.
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Price per night from:HK$1,322
Posted on Jun 8, 2025
chen25Very Nice Hotel!
I really enjoyed my stay here. The room was clean and comfortable, and the staff were friendly and helpful. The location was great, and everything I needed was close by. Breakfast was delicious too! I would definitely stay here again.
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Price per night from:HK$952
Posted on May 30, 2026
Guest UserThe staff was very helpful ,friendly ,and have well communication and understanding. Its good for us to have a wonderful experience during our vacation at sapa. The hotel staff was providing some convenience for us during the vacation.good mountain view from my room. Appreciated
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Price per night from:HK$424
Posted on Jun 13, 2025
QanQ
Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
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Price per night from:HK$760
Posted on May 31, 2026
Guest User⭐⭐⭐⭐⭐
We had a wonderful stay at Pistachio Hotel Sapa. The hotel is beautiful, modern, and very clean. The room was comfortable, and the highlight of our stay was definitely the swimming pool, which offers a breathtaking view of the surrounding mountains.
Sapa itself is a destination that is truly worth visiting. The weather is cool and refreshing, and the scenery is absolutely stunning. We enjoyed visiting Cat Cat Village and Fansipan, both of which were beautiful and memorable experiences. The fresh mountain air, amazing landscapes, and peaceful atmosphere made our trip very enjoyable.
One small issue was that there appeared to be construction work taking place nearby, possibly for new hotels or shops. During the daytime, especially around noon, the noise could be quite loud, making it difficult to take an afternoon nap. However, this was a minor inconvenience compared to the overall positive experience.
Overall, we had a fantastic stay and would highly recommend Pistachio Hotel Sapa as well as Sapa itself to anyone planning a trip to Vietnam. The beautiful views, pleasant climate, and excellent hotel facilities made this a memorable holiday.
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Price per night from:HK$557