Hotels With Spa in Gansu, China

Huge thanks to Manager Zhang for calling us, to driver Qiao for picking us up at Gate 11 of the airport terminal, and to Manager Wang at the front desk. This is a truly unique hotel. Even before we arrived, they were already reaching out. While we were still on the high-speed train, a call came through, asking about our flight arrival time. I mentioned we were coming by high-speed train to Zhongchuan Airport East Station and wondered if they could pick us up. Manager Zhang replied, 'Yes, a driver will contact you.' Manager Zhang asked for our train number and arrival time. Sure enough, less than ten minutes later, a text message arrived from the telecom company, directing me to Gate 11 of the terminal's arrival exit after getting off the train. Mr. Qiao, the driver, clearly specified the car's color and license plate number. As I was typing a reply, Mr. Qiao's call came in, again confirming his parking location. Since we mentioned we were an elderly couple, Mr. Qiao politely asked about the color of our clothes. My husband and I exited Lanzhou Zhongchuan Airport East Station, took the escalator, and quickly found Gate 11. Just as I was about to call, Mr. Qiao walked up to us, greeted us politely, confirmed our identities, helped us with our luggage into the car, and assured us that someone would take care of our bags upon arrival at the hotel. Once the car stopped, Manager Zhang warmly and proactively took care of us, carrying our luggage into the lobby and then all the way to our room. As soon as we entered the room, the housekeeping staff delivered fresh fruit. The next morning, our airport transfer was scheduled for 7:30 AM. Our principle is to avoid inconveniencing others, so we always arrive earlier than the scheduled time. By 7:15 AM, we were downstairs, completing the check-out process at the front desk. Manager Wang (I believe she's a manager, though we didn't see her title on her nametag, only her surname Wang) told us to eat breakfast before getting in the car, and she would let us know when it arrived. I replied that we hadn't booked breakfast, as our flight was business class, and we'd eat at the airport. She insisted, 'It's fine, have a little something.' She then arranged for us to sit down, asked if we wanted milk or millet porridge, and personally brought us two cups of milk and two bowls of porridge. When the car arrived, she again escorted us to the car, helped with our luggage, and ensured it was safely stowed. I mentioned there was a type of fruit we hadn't seen before. She packed a few for us in a food bag and told us its name and how to eat it. We've encountered hotels that call ahead to inquire about arrival times, but never one with such meticulousness and such seamless coordination with the driver. We've had drivers pick us up from stations and airports, but never one as thorough and enthusiastic as Mr. Qiao. We've met lobby managers, but never one like Manager Wang, who treats guests like family. This is a truly special hotel. This is also a hotel with culture. It features a cultural promenade, not just a few thick books for decoration or blatant tourism advertisements. Here, you'll find sculptures and paintings. On the third-floor elevator landing, there are shadow puppet-themed artworks. These art pieces showcase the history, culture, folk customs, and art of Gansu. I shared photos of these artworks with my students, and we discussed Gansu's history, culture, and geological features on WeChat. They all agreed that very few hotels nationwide focus on cultural taste. This hotel truly is a culturally rich hotel. **Facilities:** Very new, all equipment works perfectly. **Cleanliness:** Excellent. **Environment:** Very close to the airport and Zhongchuan Airport East High-Speed Rail Station. The shuttle takes only two or three minutes. From our room, we could see the airport main building and control tower, and observed aircraft taking off and landing, yet there was absolutely no noise. Due to light rain, we didn't explore the surroundings. **Service:** Outstanding. My husband and I are grateful to all the hotel staff.

A Princess Treatment Stay in Zhangye From the moment the hotel staff picked me up at the train station, I have received nothing but princess treatment. Whether this is standard or something special because I'm a solo female traveler in an area that doesn't see many foreigners outside of tour groups, I genuinely don't know. What I do know is that I felt looked after from start to finish. The arrival set the tone. A friendly staff member was waiting right at the train station exit, and the ride to the hotel was barely five minutes. I ended up on the top floor with a mostly unobstructed mountain view, and on a clear day you can apparently catch sunrise and sunset from up there. My room is enormous for one person. Two full bathrooms, a separate living room, separate bedroom with an additional couch. The little touches genuinely surprised me: a real sewing kit (not the sad three-thread version), a loofah, nice lotion, a plastic liner for the tub, cute slippers I may have to ”accidentally” pack, shower shoes, multiple teas, and a pod coffee maker. Speaking of the tub liner, it came paired with a sachet of ”red wine bath liquid” in this blood-red color, and combined with the plastic sheeting the whole setup gave me serious Dexter vibes. IYKYK. Slightly disturbing, completely awesome. Free laundry down the hall on my floor with washers, dryers, and soap provided. The breakfast spread is plentiful and genuinely good, tons of dishes, real variety. The one issue during my stay was the climate control. My room hit 28°C and I called down for help. They sent an army of staff. When they realized moving me wouldn't solve anything because the issue affected another room too, they rebooted the system instead of just shuffling me around. By the time I finished dinner and used my included dining credit, my room was cool and comfortable. That's not just good service, that's good problem-solving. They adapted, communicated, and fixed it properly. The staff deserves their own paragraph. Reception and the kitchen team were complete standouts. Everyone was gracious and warm, and the ones who spoke English did so beautifully even though they kept apologizing for it (they really shouldn't have, they were great). There was a moment at check-in when two excited staff members brought me up to my room and we all forgot the room key in the lobby. One of them ran back down to get it while we laughed about it together. That kind of warmth you can't fake. And it isn't just the front of house, there doesn't seem to be a moment when somebody isn't cleaning something, whether it's the windows, the chairs in the outdoor seating area, the bikes available for guests, or the koi pond. This hotel is genuinely well taken care of by its staff and ownership, and it shows. I didn't get to do everything I wanted to in Zhangye, which means I'll be back. And when I do come back, I'll be staying right here. I honestly can't say enough good things about this place.

The hot and cold water in the shower seemed to be flowing. It was obviously very embarrassing to have hot water coming out even though it was completely cold. It took a while for it to recover... The decoration is older, and the breakfast is average, but the small balcony is actually It's quite comfortable... What can I say? I hope the catering can be strengthened, and the bedding can be updated at once. It's really quite old... It's all a bit yellow...

The hotel is very new and big, the navigation is very easy to find, the room equipment is very new, easy to use, the children's parent-child room is next to the restaurant and laundry room, the restaurant breakfast tastes good, the service attitude is good, the overall service attitude of the hotel is satisfactory, it is recommended that the information engineering department can download and install more TVs. A software that can watch videos for guests staying in the room to watch!

Traveling with colleagues, communicating with everyone's room is very strange, either the automatic curtains are opened, or the phone rings in the middle of the night and is broken; it is not the sound of water in the middle of the night, or the TV is automatically changed. In short, it is very scary.

I chose this hotel for my business trip and was extremely satisfied. The hotel environment is quiet, perfect for both rest and work. The in-room office facilities are complete, and the internet signal is stable with fast speeds, making it very convenient for handling work. The gym facilities are also new, allowing me to relax after work. The staff member, Mikex, was professional and efficient, perfectly meeting my business needs.

The environment is superb. There are high-configuration facilities inside. How to say it. Electric intelligent toilet. Electric curtains and voice control throughout the house. For example, you can call Xiaole to open the curtains or play music, etc. All of them will appear one by one! In addition, the price-performance ratio is really great. How to say it. I think this kind of hotel usually costs more than 200. But this is just over 100! Hygiene: Excellent Price-performance ratio: Super high Wif: Free Room size: 30 to 40 square meters. Anyway, it's quite big and spacious Soundproofing: Soundproofing is pretty good haha ​​Room facilities: Complete Bed: Latex silicone material. Very comfortable Parking: I don't know Service: There is airport pick-up service!

Shishang Spicy Hot Pot Set Meal: Tastes good! Facilities: A bit old, but overall good! Hygiene: Some corners are not well done, and some of the bathroom floor tiles are falling off. Service: It's average for a five-star hotel, not bad, keep up the good work!

As soon as I entered the hotel, there was a warm young lady pouring tea. I registered the room and helped us get to the elevator. I drove for a long time. When I opened the door of the room, I was warmed by a greeting card. There was also a prepared health massage and a neat sanitation. There was a small episode in the middle. During the rest, the cleaning aunt thought that the room we stayed in was the last room that the customer had not cleaned up, so she opened the door. It turned out that we were resting. In the afternoon, there was a young lady who apologized to us and sent some very good souvenirs. I also prepared baby slippers and small toothbrushes (this is really not possible in many hotels). It is really good to open the window in the morning. When I left, I made hot tea (this bottle is really like), forgot to take breakfast, breakfast is also delicious, there are many types. In this small city, I haven’t come to my hometown for a long time. I was warmed by this hotel. The room is small but has everything, including the service. I really saw that I was trained with care. I have stayed in many hotels. I really feel that this is the best time. The ladies are very good. 🥰🥰🥰

The room was clean and tidy, and the location was convenient. However, because the hotel is quite old, the facilities were a bit outdated. For example, the hot water supply for the shower was unstable, sometimes hot and sometimes cold, and the same was true for the sink, sometimes hot and sometimes not. I don't know if the hot water is only available during certain hours. However, the service was very thoughtful. You can also soak your feet for free in the evening. There are dedicated staff members who come to the room to prepare a foot bath bucket and hot water for guests. It's very thoughtful and worth recommending!