Hotel near Ximen-Dashizi Commercial Area,Xining7.6% of visitors choose this area
LLiuyue2025.08.23
I was initially a bit worried after seeing numerous negative reviews online, but my actual stay turned out quite pleasant.
**Pros:**
The hotel is centrally located, making it very convenient for dining and shopping. Right across the street is a trendy chain restaurant, a famous cultural heritage spot frequented by celebrities; even at 9 PM, there was still a queue. The room was quite spacious and came with all the basic amenities. Cleanliness was satisfactory. Breakfast was rather plentiful, and the rice noodles were particularly good. However, the coffee could definitely be improved; if it's instant, there's no real reason to go to the breakfast area for it when I could just make it in my room.
**Cons:**
As many online reviewers pointed out, the elevators were quite slow during peak hours. What was surprising was that housekeeping was doing their cleaning during the morning rush hour. Couldn't that be scheduled for a different time? The hairdryer is quite old and could do with an upgrade. Also, the small bottles of toiletries were genuinely difficult to dispense; this is definitely an area for improvement.
**Overall:** While the investment in physical facilities is evident and good, there's still room for improvement in the details of their operational service.
Hotel near West Area,Xining27.7% of visitors choose this area
1161552****2025.08.07
After completing a circuit of the Qinghai-Gansu Loop Highway, I returned to Xining to rest and recuperate. Since I'd stayed in an intercity hotel in western Sichuan last year and found it very comfortable, I booked a two-day trip. On the day of check-in, I went to the bathroom in the middle of the night and discovered a leak in the bathroom ceiling.
The next day, I contacted the waiter and showed him the photos, but he replied that they had reported it to the supervisor, and that was that.
The license plate I registered at check-in confirmed that it was registered for two days, but it expired the next day. I got stuck behind the garage exit and was blocked by other cars.
Hotel near West Area,Xining27.7% of visitors choose this area
YYoungsok2025.09.09
We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.
Hotel near West Area,Xining27.7% of visitors choose this area
AAnonymous User2025.07.30
The Sofitel Residences, despite being ten years old, are still well-maintained. Having a washing machine, fridge, and induction hob makes it convenient to cook a little something. However, the hairdryer and toothbrushes could use an upgrade. The customer service staff are very well-trained. Xiao Quan at the front desk was incredibly thoughtful; hearing we wanted to stir-fry vegetables, she specifically helped us buy a wok! The hotel's location is excellent. The breakfast at the Western restaurant looks a bit dated, but the selection is quite rich. There are plenty of dining and entertainment options nearby. Recommended!
Excellent
921 reviews
9.6/10
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9.4/10
Outstanding
YYoungsokWe started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.
AAnonymous UserThe Sofitel Residences, despite being ten years old, are still well-maintained. Having a washing machine, fridge, and induction hob makes it convenient to cook a little something. However, the hairdryer and toothbrushes could use an upgrade. The customer service staff are very well-trained. Xiao Quan at the front desk was incredibly thoughtful; hearing we wanted to stir-fry vegetables, she specifically helped us buy a wok! The hotel's location is excellent. The breakfast at the Western restaurant looks a bit dated, but the selection is quite rich. There are plenty of dining and entertainment options nearby. Recommended!
LLiuyueI was initially a bit worried after seeing numerous negative reviews online, but my actual stay turned out quite pleasant.
**Pros:**
The hotel is centrally located, making it very convenient for dining and shopping. Right across the street is a trendy chain restaurant, a famous cultural heritage spot frequented by celebrities; even at 9 PM, there was still a queue. The room was quite spacious and came with all the basic amenities. Cleanliness was satisfactory. Breakfast was rather plentiful, and the rice noodles were particularly good. However, the coffee could definitely be improved; if it's instant, there's no real reason to go to the breakfast area for it when I could just make it in my room.
**Cons:**
As many online reviewers pointed out, the elevators were quite slow during peak hours. What was surprising was that housekeeping was doing their cleaning during the morning rush hour. Couldn't that be scheduled for a different time? The hairdryer is quite old and could do with an upgrade. Also, the small bottles of toiletries were genuinely difficult to dispense; this is definitely an area for improvement.
**Overall:** While the investment in physical facilities is evident and good, there's still room for improvement in the details of their operational service.
1161552****After completing a circuit of the Qinghai-Gansu Loop Highway, I returned to Xining to rest and recuperate. Since I'd stayed in an intercity hotel in western Sichuan last year and found it very comfortable, I booked a two-day trip. On the day of check-in, I went to the bathroom in the middle of the night and discovered a leak in the bathroom ceiling.
The next day, I contacted the waiter and showed him the photos, but he replied that they had reported it to the supervisor, and that was that.
The license plate I registered at check-in confirmed that it was registered for two days, but it expired the next day. I got stuck behind the garage exit and was blocked by other cars.
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