Hotels With Spa in North Rhine-Westphalia, Germany

The hotel was clean and tidy, a classic German budget hotel. The front desk service was excellent, and the breakfast was good. Parking was free, and having a supermarket right next to the hotel was very convenient. Definitely a worthwhile choice when visiting Cologne!

Couldn't check in until 2-3 PM because the room wasn't vacated, even though I arrived at 12:30 PM. Everything else was fine though; even without ordering breakfast, a staff member came by in the morning to ask if I needed coffee or tea, which was a very thoughtful touch.

The room was nice and spacious. We went here in the winter and the heater worked well and it stayed pretty warm. It had everything we needed here and you can request things and services through there website (for free). The hotel also had a sauna and fitness to use for free. We only used the sauna and it was really relaxing. The only downside was that the location wasn’t that optimal for the places we wanted to visit.

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.  Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.  Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.  I would have loved to stay here on future visits but it’s a NO!!  The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.

It's located across from Cologne Cathedral, and looks spectacular lit up at night. The room was very spacious and comfortable. I was happy to have free water in the room, but perhaps because Germany is an environmentally advanced country, it was bottled water rather than plastic bottles. It's inconvenient to carry around, but it was enough for making tea in the room. If I had to say something negative, it would be that you have to cross a bridge to get to Cologne Cathedral and the station, but you have to go down a flight of stairs to get to the hotel entrance. It was a bit inconvenient to go up and down with a suitcase.

The hotel has a retro cultural heritage. There are many oil paintings. The corridor is very long. There are many rooms. Excellent location, there are many restaurants to go out, it is convenient to take a taxi Rich breakfast, more choices

I could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 

Beautiful environment but almost no taxi

Newish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend

Overall, it was excellent. The hotel has many rooms, and the rooms themselves are very spacious. Housekeeping cleans daily. There's a restaurant on the first floor with good food, making it definitely worth a stay. It's also very close to the Cologne Exhibition Centre, with a subway station right outside the hotel that gets you there in just 3 stops. Getting to Cologne Central Station is also super convenient, as there's a direct bus right in front of the hotel!