Hotels With Spa in North Rhine-Westphalia, Germany

The hotel was clean and tidy, a classic German budget hotel. The front desk service was excellent, and the breakfast was good. Parking was free, and having a supermarket right next to the hotel was very convenient. Definitely a worthwhile choice when visiting Cologne!

Couldn't check in until 2-3 PM because the room wasn't vacated, even though I arrived at 12:30 PM. Everything else was fine though; even without ordering breakfast, a staff member came by in the morning to ask if I needed coffee or tea, which was a very thoughtful touch.

The room was nice and spacious. We went here in the winter and the heater worked well and it stayed pretty warm. It had everything we needed here and you can request things and services through there website (for free). The hotel also had a sauna and fitness to use for free. We only used the sauna and it was really relaxing. The only downside was that the location wasn’t that optimal for the places we wanted to visit.

Excellent hotel quality and very friendly service. Any issues were promptly resolved by hotel. Highly recommended. BF was excellent and so were the swim pool and sauna.

Stayed as a couple at Club King Double room for 5 nights during the Amphi Festival. Pros: - Unbeatable location, walking distance to everything while not within the Old Town which is way too touristy. Five-minute walk from the train that takes you straight to the airport. - Room 99% soundproof, very private and peaceful (stayed at the Club floor, 6/6). - Amazing bed. - Full-size working desk in the room. - Daytime service very professional, helpful, and friendly. - The Club Floor lounge has it's own very good breakfast buffet (included with the Club rooms at no extra cost - apart from the higher cost of the Club room itself - so you might skip paying extra for the regular breakfast at the restaurant). Also daytime tea with cake and an evening snack are served as well. The snack could become your legitimate dinner if you need it, as there are hot options and appetizers. Amazing view of the cathedral from the Lounge. - The food was amazing. Cons: - The night shift staff is not at the same level as the day shift, so try to resolve your matters during the day. - Some visible wear and tear in the room (not important to me, but might bother some who expect everything to be 100% at this price point). Overall: - Highly recommend, would stay again.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

I could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 

Beautiful environment but almost no taxi

Newish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend

Overall, it was excellent. The hotel has many rooms, and the rooms themselves are very spacious. Housekeeping cleans daily. There's a restaurant on the first floor with good food, making it definitely worth a stay. It's also very close to the Cologne Exhibition Centre, with a subway station right outside the hotel that gets you there in just 3 stops. Getting to Cologne Central Station is also super convenient, as there's a direct bus right in front of the hotel!