Hotels With Spa in Nagano Prefecture, Japan

The room and bathroom was clean and nice. We were driving but there were ample parking lots. We got the free welcome drinks, free ice cream, free chazuke and free morning coffee during our stay. We were able to see sunset from our room too. The public bath was clean too with all amenities provided, even with massage chairs. Totally enjoy our stay, the receptionist spoke good english too. very recommended.

The price-performance ratio is great. The last time I went to Hokkaido, it was a bit expensive. This hotel has a free shuttle bus to and from Minami-Otani Station. The hotel is quiet and undisturbed. There are hot springs inside. The food is a bit simple. There are only one or two restaurants. Breakfast is included. Lunch is scheduled. Dinner is a buffet. If you have other questions, please leave a message~

We had a wonderful stay at Mercure Nagano Matsushiro Resort & Spa. The hotel has a perfect balance of comfort, relaxation, and authentic local charm. The staff were incredibly welcoming and attentive from the moment we arrived, making check-in smooth and stress-free. Our room was spacious, clean, and offered beautiful views of the surrounding mountains. Beds were comfortable, and the amenities were thoughtfully provided. One of the highlights was the onsen (hot spring)—a truly relaxing experience after a day of exploring Nagano. The spa area was clean, well-maintained, and never felt crowded. Breakfast and dinner at the hotel restaurant exceeded our expectations, with a great mix of Japanese and international options. The variety and quality of food made every meal enjoyable. The location is also excellent for sightseeing. Being close to Matsushiro Castle and other historic spots gave us a deeper appreciation of the area, while still being a short drive from Nagano city center. Overall, this resort is perfect for both families and couples who want to enjoy comfort, good food, and a true Japanese hot spring experience. We left feeling refreshed and would happily return again!

Matsumoto served as a convenient one-night stopover on my way to Kamikochi. Ever since my first stay at a Nono hotel in Tottori, I've been completely hooked. Now, whenever I visit a city with a Nono property, it's always my top choice. Nono positions itself as a city onsen hotel, aiming to provide an authentic hot spring ryokan experience right in the heart of the city. Guests are requested to remove their shoes upon entry, and the entire hotel features traditional tatami flooring. The top floor boasts both indoor and open-air hot spring baths, perfect for soaking away the day's fatigue. To top it off, complimentary ice cream is available after your bath! From 9:00 PM to 10:30 PM, they offer complimentary ramen. The soy sauce ramen, though simple, is exceptionally tasty. Guests can also help themselves to complimentary soft drinks. Nono's breakfast spread is also very impressive. During my stay, they even had all-you-can-eat melon, which was an absolute treat! The room size was perfectly adequate; we had enough space to comfortably open two 28-inch suitcases.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious. Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman. There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read. Service was phenomenal, the reception and all staff members were helpful.

We really enjoy staying at this hotel. We still got lost in the hotel after 2 days of staying here 🤣 the hotel is damn huge like a city. But we will come back again next time. We had a great great stay, love walking over to the outlet for shopping. Will appreciate if hotel can give free parking and free entry for onsen.

We booked three rooms for three adults, but one turned out to be a sofa bed. It was quite hard and narrow (around 90cm wide), making it very uncomfortable for an adult to sleep on. While the suite's living room was exceptionally spacious, it felt largely wasted. The hotel's spa wasn't particularly impressive, so we skipped it. Overall, for over 7000, it was quite disappointing. However, the hotel's location is truly superb, offering great convenience for getting around. Due to this experience, I wouldn't book a suite again. The room's carpet also had a persistent, unpleasant odor that wouldn't dissipate, even with the door closed, and the bathroom's shower fixtures weren't working properly. The hotel's courtyard, though pretty, was far too small. On the positive side, the service was genuinely excellent, and the complimentary round-trip shuttle service to the train station was incredibly convenient. A standard room might be acceptable for a single night's stay, primarily because of the fantastic location.

This hotel has few reviews on Ctrip and XHS, and its advantages and disadvantages are very obvious. Advantages: 1. It is a ski-in and ski-out hotel, and the cable car entrance of Norikura Ski Resort is just downstairs from the hotel (Norikura Ski Resort has very few people on weekdays, and there is a super flat family ski slope, which is very suitable for beginners to practice, but you need to do a lift to get up) 2. There are ski equipment rentals and storage boxes downstairs of the hotel, which is very convenient, and guests have their own storage boxes 3. The reservation includes breakfast and dinner, which are all buffets. There are not many categories, and the taste is good 4. The hotel has a very famous hot spring, which is very comfortable to bathe in. There is an open-air pool that directly sees the ski slope, which is very beautiful. If you stay, you must enjoy this hot spring 5. The hotel has a shuttle bus to and from Otari Village Station, and you can choose to take it from this station to Itoigawa Station. From this station, you can directly take the Kita-ji Shinkansen to Tokyo in 2 hours 6. The reservation was for 3 people, and the room given was very large with 2 beds. The bed is small and can only sleep one person, but the tatami can sleep 2-3 people 7. When I checked in, there was a young man who could speak Chinese and introduced the hotel facilities and other details very enthusiastically. I gave him a thumbs up Disadvantages: 1. The area around the hotel is very desolate. The hotel provided breakfast and dinner for 3 days and 2 nights. Lunch was eaten at the ski resort restaurant at the ski resort. The free soup at the ski resort restaurant was very delicious and had a lot of crabs 2. To go from the hotel to other ski resorts, you need to take the ski resort bus or paid bus at the hotel entrance 3. There are no convenience stores around the hotel

Lovely, simple ryokan on the Nakasendo Trail about a mile before Tsumago. Delicious dinner and breakfast and the staff is warm and friendly.

Really beautiful resort, love the free rental Onsen it’s really nice, if you don’t need room cleaning service you can get 2000yen coupon for souvenir shop. It’s close to the outlet only 10mins driving distance. There is a 7 eleven close to the hotel but need to be aware that the convenience store will be closed at 2300.