Hotels With Spa in Nagano Prefecture, Japan

They gave us a perfect room for couples. Quiet, cozy, and clean. Breakfast was a highlight!!! The Japanese breakfast buffet was outstanding. Would definitely be happy to visit again.

I just love this stay. Most recommended . The hotel structure is so classy . So luxurious and so clean. So happy and so satisfied.

Hotel staff service was top tier. Check-in counter staff allowed me to use their telephone for local call when I needed it urgently and even asked if I would be okay with Japanese and offered to help me call. Felt really relieved that help was provided without me asking and it was really touching. Check in counter staff were also sincere with their service and had wide smiles on their faces. The room was quite old but clean, quite contrasting to the modern lobby they had. Breakfast was amazing, so much choices (from smoothies to a katsu station) and delicious. Would recommend if you have the time in the morning.

This was my first hiking trip to Japan, and I opted for the Chubu region, including Magome-juku, Tsumago-juku, and Kamikochi. After completing the Magome-Tsumago trail, I spent two days resting in Matsumoto. I specifically chose an onsen hotel conveniently located near the station, and the moment I arrived, I immediately enjoyed a relaxing soak in the hot springs. The hotel service was excellent, the breakfast was delicious, and they even offered complimentary late-night ramen. Matsumoto is a truly quiet and beautiful city – I absolutely loved it.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious. Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman. There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read. Service was phenomenal, the reception and all staff members were helpful.

An old-money style hotel. It's about a ten to fifteen-minute walk from JR station, just past the outlet mall parking lot. The hotel offers a free shuttle mini-bus to the station, running roughly every half hour during the day. We happened to visit during autumn leaf season, and the 'Maple Leaf Onsen' (hot spring) certainly lived up to its name – it was beautiful. We didn't have dinner at the hotel because it required advance booking. There were plenty of dining options at the outlet mall and near the station. The hotel also has a FamilyMart convenience store, and from what I saw, it was well-stocked and very convenient.

We booked three rooms for three adults, but one turned out to be a sofa bed. It was quite hard and narrow (around 90cm wide), making it very uncomfortable for an adult to sleep on. While the suite's living room was exceptionally spacious, it felt largely wasted. The hotel's spa wasn't particularly impressive, so we skipped it. Overall, for over 7000, it was quite disappointing. However, the hotel's location is truly superb, offering great convenience for getting around. Due to this experience, I wouldn't book a suite again. The room's carpet also had a persistent, unpleasant odor that wouldn't dissipate, even with the door closed, and the bathroom's shower fixtures weren't working properly. The hotel's courtyard, though pretty, was far too small. On the positive side, the service was genuinely excellent, and the complimentary round-trip shuttle service to the train station was incredibly convenient. A standard room might be acceptable for a single night's stay, primarily because of the fantastic location.

We really enjoyed our stay at this hotel. The room was quite spacious and clean. Every day cleaning, replacement of towels and bathrobes, frequent change of bed linen. Razors, toothbrushes, shampoos, soap, shower caps, clean bathrobes are always freely available near the reception. The view from our window was of the mountains. The hotel has a spacious, comfortable ski room. Each room has a locker for storing ski equipment. Ventilation is good. There is no drying. Our stay included breakfast and dinner, which we really enjoyed. Buffet. The choice of dishes is large, especially for dinner. For breakfast you can choose two types of omelet, sausages, sausage, fish, various vegetables, fruits, juice, milk, cereal, salads, soups, croissants, etc. For dinner, there is generally a great selection of dishes: raw fish, fried fish, stewed fish, squid, shrimp, scallop, pork with vegetables, beef stew, chicken, soups, salads (huge selection), vegetables (huge selection), national dumplings, and of course rice and spaghetti, fruit, ice cream, cakes and I don’t remember what else)). The hotel spa has two onsens: the first is indoors, the second is indoors with an open window (there is access to fresh air, which is very nice) and a view of the mountain. There is also a sauna. There are separate zones for men and women. Entrance to the pool is extra (600 yen per adult), but it seems the pool was not open. There are massage chairs in the spa area, only 100 yen for a 10-minute session. Shampoos, hair conditioners, shower gels and body lotions are provided at the onsen. The hotel has a store where you can buy souvenirs, sweets, alcohol, as well as accessories such as glasses, masks, gloves and other things. On the ground floor there is ski equipment rental. The staff is very polite and helpful. The hotel is located right next to the ski slopes and lifts of the Norikura resort. There were few people on the Norikura slopes, so the slopes were in excellent condition until the evening. Several ski lifts depart directly from the hotel, from which you can go down a couple of red slopes and three green ones. Comfortable for beginners: wide, gentle, uncrowded slopes. Norikura connects to the Cortina area, which is also fun to ride. The total length of the trails is about 20 km. There is a shuttle stop next to the hotel, which takes you to any resort in Hakuba. There are no shops nearby. The hotel is not new, the furniture is somewhat tired, but this did not worsen our stay at all; the advantages of the hotel outweigh this 100 percent. I highly recommend this hotel.

The environment is antique, every place is full of details, the room has a first-class view, the open-air hot spring has a flavor, and the overall environment is comfortable. One berth and two foods, the quality of food is good. The service attitude is friendly and professional, and it is more traditional Japanese culture when sending us out of the hotel.

Really beautiful resort, love the free rental Onsen it’s really nice, if you don’t need room cleaning service you can get 2000yen coupon for souvenir shop. It’s close to the outlet only 10mins driving distance. There is a 7 eleven close to the hotel but need to be aware that the convenience store will be closed at 2300.