Hotels With Spa in West Midlands, United Kingdom

I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!

Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

Friendly staff and great location. We had a pleasant stay.

Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again

Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.

The best hotel to experience this trip!

The room is old, but it is bigger, the service is OK, there are no slippers and water in the British hotel room, you need to bring your own, breakfast is not bad. Far from other places, shopping is not very convenient, you need to take a taxi

It was a nice big room, the bed with four-poster. The receptionists were doing their job properly. We only stayed one night, did not use all the facilities, such as bar, swimming or gym which there were available, only the restaurant. The bed is too soft, my husband was sank into it. He did not have a good night sleep.

Once again another fantastic stay at this hotel. The staff, especially at breakfast are beyond superb! We always get made to feel so welcome each and every time.