The room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
This is an amazing hotel in the heart of Batumi, right opposite Europe Square, housed in a historic building with an astronomical clock. This IHG hotel opened at the end of December 2025. From the moment we arrived, we felt the staff's care, attention, and impeccable style.
We stayed from January 3rd to 7th in a standard king-size room on the 3rd floor, with views of the historic city, the square, and Batumi Tower. The room was spacious with high ceilings, central air conditioning, and was very warm and comfortable in winter. In the room, we found fluffy bathrobes, soft slippers, an ironing board and iron, a capsule coffee machine, a tea set, stylish glasses, a Smart TV with YouTube, and a mini-bar (extra charge). Water was replenished daily. Housekeeping was excellent – a big thank you to the staff – and the toiletries were high-quality, with hygiene kits (toothbrushes and other amenities) provided upon check-in.
The spa wasn't open during our stay, but the fitness center was. I particularly want to mention the bed and linens – we slept wonderfully.
Breakfast initially was a buffet (hot dishes, pastries, cheeses, good quality coffee and tea), and later became à la carte, offering eggs Benedict, toast with salmon or bacon, syrniki (cottage cheese pancakes), and pancakes. The breakfast service was exceptional.
I especially want to commend the reception staff: everyone was very friendly and spoke multiple languages, including Russian, which was very convenient. Special thanks to Assistant Manager Avtandil for his attentiveness and help; I've never experienced such hospitality. Thank you to Nana for the late check-out.
We were completely satisfied with the hotel and the service, and we will definitely return and recommend it to our friends.❤️
Отель находится в среднем здании орбит на 40ом этаже, там же и ресепшен. Приятный, весёлый общительный персонал. Быстрое заселение. Стильные, уютные, современные номера со всем необходимым. С балконом и видом на море. Стоит учитывать загруженность лифтов, вниз можно спускаться по 10-15 минут. Набережная в шаговой доступности. Так же рядом кафе и рестораны, но лучше посещать в старом городе. Так же нужно быть готовым к тому, что большая часть тут курит, поэтому с балкона постоянно может тянуть, если его открывать. Мы всем довольны. Цена - качество, пятёрка.
The place is great as well as the environment.
Please note that in winter you will need special transportation to get to the hotel.
There was too much chlorine in the pool.
We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
Прекрасный опыт! Все очень хорошо, в номере все есть, быстрый интернет, все новое и работает, встретили, показали. Очень довольны выбором, рядом ТЦ, парк, море. Рекомендую
Not 5* star match, maximum pulls 3*. Friendly staff who do all half. Horrible service at the pool, poor service in the rooms. No change of underwear and coats, slippers for 11 days. The cleaner makes a comment and hamits to the standing in the SPA. The pillows are giant, sleep is not aozioic. No choice of pillows. The hotel restaurant has been poisoned strongly, most likely with meat. On the night, music in the pool is not disabled. Orchid, sleep is not possible. During the stay, the hotel staff tried very hard, but it was seen that he was not trained to act in emergency situations, and the hotel management didn't even try to apologize to the guests. Every day this hotel offered unpleasant surprises. I don't recommend anyone to go to this hotel.
After watching heads and tails, we decided to stay at this hotel. The price is certainly too high. It is also unclear why it has 5 stars. We arrived in our own car, unloaded ourselves - no one helped. I went and parked myself (as it turned out, in the wrong place). When we asked the reception for help with our suitcases, only then did they come out to pick them up. And then they made a remark to me that I parked in the wrong place, and asked me to repark the car. There is an unpleasant musty smell in the corridor on the floor. There is mold on the ceilings. We go into the room and see blankets on the closet, like a grandmother's in the village. It turns out that the coffee machine in the room is paid!!! At breakfast, the bread was dried out, they did not add juices - we did not have time to make them, margarine instead of butter, they did not have time to clear the tables - everything was covered with plates, as a result, we sat at a dirty table. When cleaning the room, they did not add a tea and coffee set. The beach towels are all washed out, old. At the pool I accidentally stepped on an ashtray full of cigarette butts - most likely from the previous day, because we came in the morning. The toilet is old near the pool, there is a stench, and there is also a queue. I am attaching a photo. This hotel should be given 3 stars. They do not know what service is.
Great
44 reviews
9.1/10
Price from
JPY 15,214
per night
Check Availability
See All Hotels With Spa in Adjara
Travelers Reviews of Adjara Hotels
See all
8,0/10
Very Good
GGuest UserMini fridge not working and hotel failed to repair after asking on 3 occasions. Brash customer service. Not what u expect from a 5 star establishment.
ККатерина24The hotel is located 40-50 minutes walk from the sights. The rooms are clean, bright, spacious. Cleaning, change of towels, every day! Breakfasts are quite varied, you will definitely find something to suit your taste. There is a fitness area, Finnish sauna, swimming pool, mini children's paddling pool. Minus the pool is poorly cleaned, in the corners at the bottom you can see garbage, a little, but it is there. The hammam works nominally, there is no steam injection, it's just like entering a warm room.
Price-quality ratio.
BbellavaThe hotel is located in the old town. The location is excellent!!
The rooms are relatively large and clean, the breakfast is normal, but monotonous, nothing has changed for 3 days, and cappuccino coffee is available for an additional fee...
The SPA and pool are terrible (I took the hotel only because of the SPA) VERY DISAPPOINTED!!
The pool is small and the water is cold, stuffy and unpleasant!!!
When we checked in, there were no towels, and when we asked they said only an hour later🤔
There were three of us and they brought everything for two!!! (towels, water, shampoo, slippers, etc.)
In general, the impression was not pleasant, for that kind of money you could have rented something more decent... I will never recommend it to my friends!!!
AAnonymous UserLe Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
GGuest UserWide sea view, just as pictured. Floor 26, lift was always prompt. Parked at back of Orbit residence in a car park. Used Bolt taxis and scooters to get around Batumi. Scooters fun but taxis actually cheaper. Lots to see and do or you can relax by the sea front, lots of food places, shops, Grand Mall across the road from apartment. Brilliant price when comparing to UK prices. Apartment fully kitted out had everything you would need.
AAnonymous UserFacilities: OK
Hygiene: Details need to be improved
Environment: Full marks, good surroundings, good location
Service: Sometimes good, sometimes bad, sometimes indifferent, sometimes very proactive, probably depends on their mood. Restaurant service is OK
XXiaohanyujianchunfenThe room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
GGuest Userבסך הכל השתדלו לתת שירות טוב והמלוןן מתוחזק טוב ובמיקום טוב אך אין אורחים במלון כיוון שהוא מבוסס על תיירים מישראל שלא מגיעים בגלל המצב,אז יש ירידה בשירות ובאיכות ארוחת הבוקר
땡땡돌이2We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.