The hotel was ok. It has good facilities but the quality of staff and other guests make the experiences miserable. The room was dirty and not very practical. There was drilling and repair work going on at the back, a main road at the front and technicians working on the upper floors, there is no peace here.
We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
It's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.
The hotel is in a very good location, right near the Batumi Bay, and it is very convenient to go to the beach and visit the city. The hotel's breakfast is very rich. However, on the last day, since we had to catch the train early, the packed lunch box was a bit too simple.
The girls at the front desk are very professional and help with the problems. The hotel's hardware is very good, breakfast is also rich, for the tour, the location of this hotel is unparalleled. great
Отель находится в среднем здании орбит на 40ом этаже, там же и ресепшен. Приятный, весёлый общительный персонал. Быстрое заселение. Стильные, уютные, современные номера со всем необходимым. С балконом и видом на море. Стоит учитывать загруженность лифтов, вниз можно спускаться по 10-15 минут. Набережная в шаговой доступности. Так же рядом кафе и рестораны, но лучше посещать в старом городе. Так же нужно быть готовым к тому, что большая часть тут курит, поэтому с балкона постоянно может тянуть, если его открывать. Мы всем довольны. Цена - качество, пятёрка.
It's nice because it's located between the lake and the sea. The room is clean and you can enjoy the view from the balcony. They prepared a cake for our family's birthday and also provided us with a wine coupon that we could use at the restaurant.
To be honest, we expected a little more from the hotel. The smell of cigarettes in the lobby is very strong. The hotel is already a bit old. In general, the rooms are equipped with everything, but they are clearly not 5*. The location is great, as is the pool outside
Not 5* star match, maximum pulls 3*. Friendly staff who do all half. Horrible service at the pool, poor service in the rooms. No change of underwear and coats, slippers for 11 days. The cleaner makes a comment and hamits to the standing in the SPA. The pillows are giant, sleep is not aozioic. No choice of pillows. The hotel restaurant has been poisoned strongly, most likely with meat. On the night, music in the pool is not disabled. Orchid, sleep is not possible. During the stay, the hotel staff tried very hard, but it was seen that he was not trained to act in emergency situations, and the hotel management didn't even try to apologize to the guests. Every day this hotel offered unpleasant surprises. I don't recommend anyone to go to this hotel.
42 reviews
7.3/10
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per night
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8.5/10
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GGuest UserThe hotel environment is warm and comfortable, I like it very much. It is clean and sanitary, and the staff are very enthusiastic. My friend broke his knee outside, and the front desk staff NINo quickly helped him bandage the wound. I am very grateful~~~ The boss lady is Chinese and helped to buy medicine ❤️❤️❤️ and gave it to us. I am very grateful and will definitely stay here again if I have the chance.
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
WWaigaojiasuodelulujiejieThe room is a little small, but the location and view are great, and the service is good.
The breakfast is also great. There is a musical fountain downstairs. It is very comfortable to walk around and sit in the evening. The dessert with honey water is super delicious.
SSarahThe hotel was ok. It has good facilities but the quality of staff and other guests make the experiences miserable. The room was dirty and not very practical. There was drilling and repair work going on at the back, a main road at the front and technicians working on the upper floors, there is no peace here.
땡땡돌이2We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
MManyoufuguangThe hotel is in a great location, next to the promenade and two minutes away from the Black Sea. It takes about ten minutes to walk to popular attractions.
It is recommended that everyone book a club room. The view in the executive lounge is quite good, there are not many people, and the variety of happy hour wines is relatively rich.
Also remember to bring a swimsuit to try the hotel’s Turkish bath, which is very relaxing.
There was a little hiccup when checking in, but Ctrip quickly resolved it.
GGuest UserThe hotel is in a very good location, right near the Batumi Bay, and it is very convenient to go to the beach and visit the city. The hotel's breakfast is very rich. However, on the last day, since we had to catch the train early, the packed lunch box was a bit too simple.
GGuest UserIt's nice because it's located between the lake and the sea. The room is clean and you can enjoy the view from the balcony. They prepared a cake for our family's birthday and also provided us with a wine coupon that we could use at the restaurant.
GGuest UserTo be honest, we expected a little more from the hotel. The smell of cigarettes in the lobby is very strong. The hotel is already a bit old. In general, the rooms are equipped with everything, but they are clearly not 5*. The location is great, as is the pool outside
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