Hotels With Spa in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

There is a mini playground suitable for those with small children... great

The room was quite spacious, and the staff were friendly. The only minor issue was that the sheets and towels were a bit old/worn out.

Everything was good, but the air conditioning felt hot. The room temperature was around 28-30 degrees Celsius even though the AC remote was set to 16 and the fan speed was at its highest. It only started to feel a bit cool towards dawn. Both rooms had the same issue.

Honestly, this is the most crowded hotel I've ever stayed at. It was difficult to find parking, but luckily there was a staff member to help park the car. It was a bit of a hassle if you left something in the car because the parking lot was quite far, and they had to take me there on a motorbike 😅. For breakfast, there were many menu options, but because it was extremely crowded, many items ran out and took a long time to be refilled. Plates and glasses also ran out and weren't refilled quickly. There was a lot of food, but the taste was standard. They had everything from gudeg, nasi kuning, pasta, an Indomie station, and even Japanese food. Kids' activities were also plentiful but pretty standard. Because it was so crowded, it felt cramped 🙏🏻. The free playground was small, and the ball pit cost an additional 75k. The mini zoo was okay; animal food cost 20k. Cooking classes cost another 125k, and even requesting a birthday cake was an extra charge. Our superior twin room had very standard facilities, nothing special for the 1 million IDR-ish price. It was a bit musty, the bed size felt like 100cm, and the towels and pillowcases were less than fresh, looking rather dull. Would I come back? No, once was enough 🙏🏻👍

Bedroom was oke, i doubt if the twin bed is 120cm, i guess its just 100cm, not sure 🤔 didnt bring any ruler. Breakfast was good, i like their croissant. Swimming pool : their small pool (the round one, prv was jacuzzi i think) has warm water. Staff was friendly, Surprisingly they have ‘mini market kejujuran’ (honesty mini market) the price was so cheap considering inside 4star hotel, and they have UMKM CANTEEN which was cheap too i dont know about the taste as i didnt try. Walking distance to braga street, I had attend mass in the morning, next to this hotel is Cathedral, the mass on Sunday is at 6am, 11am & 5pm. I walked to Bandung Indah Plaza it was still walking distance for me 😁 (1km) and i can borrowed their umbrella incase its rain, they write my room number & return the umbrella after im done. Parking lot for cars is in the basement, staff was really helpful. Overall was a good stay.

Love the glamping experience.. a peaceful and comfortable stay with a nice view. The room has all that you need for a pleasant stay. Although the access route to the location is quite tricky but we have an experienced local driver and the hotel provided us with clear instructions on how to get there (we arrived very early morning). Hotel staff are helpful and friendly. The breakfast was decent with a nice view. The only cons is the flies at the breakfast area, which makes dining in a bit annoying with the flies. Other than that. Its a plus.

For the price ab excellent place. But biggest feedback is that the WiFi signal only reaches the hallway and not until the rooms itself (at least on the 5th floor, where I stayed). But overall a fine place.

Pros: + The place looks beautiful and has a beautiful view, but the trees in the hotel block most of the view. + The staff are very friendly and speak English. + Good value for the money. Cons: - The place is averagely clean, but not very clean. The corners of the room, as well as the wooden stairs in the bathroom, are unkempt. The toilet has yellow water stains. - The bed sheets and covers are old and have many stains. The duvet cover is much larger than the duvet. It's shameful that a hotel of this stature can't provide decent duvet covers. - The windows don't open, and the room feels stuffy. - The breakfast, in my opinion, is poor because I smelled something bad. The noodles, cupcakes, and waffles, except for the fried rice and soup, made me unable to eat anything at breakfast.

-Room is clean and it has a decent vibe -I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout. -Breakfast is abundant but some dishes could be too greasy. -The hotel is attached to a mall. Shopping and dining out are super easy.