Hotels With Spa in West Java, Indonesia

The location is nice since it was near the braga street. Staffs are very friendly and helpful. I even can have my online shopping parcel send there few days before arrive there

Everything was excellent here! The room, breakfast and facility all superb ❤️❤️❤️ this is 2nd time i stay here, and always have a great time. Keep up the good work! 😎

We booked a room for family and also ordered extra bed so the room could accomodate for 5 people and it was large enough to still have extra space for luggages and praying. The cleanliness was on top and the amenities were complete. The front desk was also very kind in accepting our request of luggage keeping and extra bed and breakfast, and the location of the hotel is also really close to Tol Pasteur, so I would totally love to visit again. Nearby is also full of food and restaurants!

The hotel itself is modern, clean, and visually appealing. The staff were friendly and showed good hospitality throughout my stay. However, the room experience was disappointing due to the bathroom issues. The shower area had leaking problems, and the water pressure was extremely weak and inconsistent. After a long day, I look forward to a relaxing shower, but unfortunately, I couldn’t enjoy it at all. The breakfast was another major letdown. While the dining area looked beautiful and comfortable, the food selection was very basic, repetitive, and lacked flavor. Most of the dishes tasted bland and uninspiring, making breakfast something I ended up skipping after the first day. Pros: ✅ Friendly and welcoming staff ✅ Clean and modern room design ✅ Nice ambience and comfortable environment Cons: ❌ Bathroom leakage issues ❌ Poor water pressure ❌ Tasteless and boring breakfast selection Overall, the hospitality was good, but the maintenance issues and breakfast quality significantly affected my stay. I hope the management will improve these areas because the hotel has great potential. 😮💨 A beautiful hotel is one thing, but a good shower and decent breakfast are what make guests want to come back. Unfortunately, both were missing during my stay.

We stayed 4 nights as a family with two children. Overall: an excellent family resort with genuinely outstanding staff — the friendliness was consistent everywhere we went, from check-in to restaurants to the spa, across the entire stay. Check-in & room: Check-in was long but handled in a friendly manner. Executive Suite 7501 is very spacious with a large bathroom and a very large balcony. Ideal layout for a family of four. Pools: Very large swimming pools with separate areas for kids and adults — this separation worked well for us. Damar Restaurant: We ate here for the Saturday ”Surf & Sear Live Robata Night” and daily breakfast. The dinner buffet is the widest I have seen in a hotel — huge variety, delicious and freshly cooked, in a cozy atmosphere with very attentive staff who helped us in every way. Kids ate free at the themed night (printed on the bill), drinks were included in the buffet price (iced tea, cold brew, iced latte, ginger fizz), and the ALL Accor membership 10% F&B discount was honored. One honest caveat: the advertised live robata grilling counter was absent our night because the restaurant was hosting a wedding, so it was effectively buffet-only and busy — if you're booking specifically for the live-grill experience, confirm no private event is scheduled. Breakfast (also at Damar): wide variety, same friendly staff, but very crowded on Sunday morning — noticeably calmer on weekdays. The resort clearly runs at full capacity on weekends with the Jakarta crowd. Mad Cow (steakhouse, Level 6): Quiet, relaxed atmosphere on our Sunday visit. Steaks are grilled on an open station, staff were very friendly and helped us choose. Fresh juices were good. Note it's a premium-priced venue — imported Australian 450g cuts at steakhouse prices — and alcohol-free per local regulations (mocktails and juices only). Spa: Very clean and relaxing. We took two treatments — a 90-minute Traditional Balinese massage and a 60-minute Deep Tissue — both excellent. Padi Pool & Bar: Good mocktail selection for a pool day. Practical notes: the resort suits families exceptionally well; GrabFood delivers to the lobby if you want variety; folio can be pre-settled the evening before an early checkout, which made our 06:30 departure effortless; roughly 2 hours from CGK airport (use the Kunciran toll route to avoid Jakarta traffic). Verdict: The staff make this resort — every single venue, every single day. We'd return.

Had a free upgrade to junior suit to accommodate three of us and also free extra bed. The hotel is centralised and makes it very convenient for us to explore Bandung. We really love the staff’s friendliness and their impeccable service. Definitely staying here again for my next Bandung trip.

Good location. A lot of restaurant nearby. Good price. The staff upgeaded my room

We had another wonderful stay at Mason Pine, and once again, it did not disappoint! This has definitely become our family’s go-to hotel whenever we want a comfortable and hassle-free getaway. 🙏🏼 We took the Whoosh from Jakarta, and Mason Pine’s free shuttle service picked us up directly from the station and took us to the hotel in only around 15 minutes. The return transfer was just as smooth and convenient. One of the things we love most about Mason Pine is how many family-friendly facilities they have, and they’re not just for show—they’re all active and enjoyable for the kids. The swimming pool is HUGE, and the kids’ pool is also incredibly spacious, complete with a fun slide that the kids absolutely loved! The food selection was varied and delicious, and the service throughout the hotel was spot on. Every staff member was so friendly, warm, and helpful, which made our stay even more enjoyable. We also really appreciate the convenience of the location. There are several cafés and a supermarket just across the street, so sometimes we’d order GoFood, grab some drinks, or simply enjoy coffee and snacks at one of the cafés across from the hotel. It makes the whole stay feel very comfortable and easy, especially when traveling with family. A special thank you to Mas Nova, who took care of our transfer back to the Whoosh. We unexpectedly had to change our return ticket to an earlier time, but the team was incredibly accommodating. We were still taken to the station immediately after check-out without having to wait around or deal with any hassle. Everything was handled so smoothly! Thank you so much, Mas Nova, and to all the wonderful staff at Mason Pine for always taking such great care of us. Mason Pine is definitely our family’s go-to hotel. We always feel comfortable here, and we’ll definitely be back again! 🙏🏼

Our stay at Gaia Bandung was truly exceptional, and the team deserves every bit of praise. From the moment we arrived, the service was outstanding. Whoever selected and trained the staff clearly knew exactly what they were doing. Everyone we encountered was warm, kind, genuinely welcoming and incredibly helpful. There was something particularly special about the smiles from the staff — they never felt routine or forced, but genuinely warm and sincere. We honestly felt like celebrities throughout our stay! 😊 The hotel itself is beautiful, stylish and very chic, while still managing to feel warm and welcoming. The food was excellent, with a wonderful variety of choices, so there was something for everyone. We also had a fantastic massage, which was another highlight of our stay. And then there was MonoMono. The restaurant was absolutely amazing, both in terms of the food and the experience. We received wonderful service from Ramdan, Roma, Hali and the entire team. They were knowledgeable, attentive and genuinely caring, while also knowing exactly when to be present and when to give us space. It made the whole dining experience feel very special. But what impressed us most was what happened when our stay unexpectedly took a difficult turn. When my husband ended up in hospital, the care and concern from the Gaia team went far beyond anything we could have expected from a hotel. The concierge team and the entire crew were incredibly helpful, and the duty manager and staff were checking on his condition every couple of hours. They genuinely cared about how he was doing and whether there was anything they could do to help. That kind of care cannot be taught from a service manual. It comes from people who genuinely care about their guests. Gaia gave us a beautiful stay, wonderful food, excellent service and an absolutely lovely environment — but most importantly, it gave us a team of people who made us feel looked after when we really needed it. A huge thank you to everyone at Gaia and MonoMono. Ramdan, Roma, Hali, the concierge team, the duty manager and every member of the staff who took care of us: you made a lasting impression on our family, and you deserve all the praise. ❤️ We would happily return to Gaia, and we will remember the people here long after we leave.

The hotel is in a really good area on busy Braga Street. There's a lot to do and see in the area. The hotel pool is also a plus and a fun place to hang out and see the sunset. However the rooms are a bit dated and cleanliness could be improved a bit. There's also a problem with noise as many guests like to be loud in the hallways very early in the morning. Overall a good place to stay although a bit on the expensive side.