Experience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
The man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
The price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
The location is fantastic, right in the heart of the city center. It's a 5-minute walk to the Catholic Church and Kaisar Supermarket. The famous Ah Xiang Coffee Shop is also within walking distance.
Image 1: Pontianak's renowned Equator Museum
Image 2: The Catholic Church near the hotel
I was booked for 2 rooms and got connecting room when check-in. The room was amazing and clean. I had impressed with hospitality of frontline staff. This hotel very strategic in heart of Pontianak city. Off course the local culinary of Pontianak was the reason we booked of. Thanks Harris Pontianak and we wish back on our next visit.
This hotel boasts an excellent location, within walking distance of the city center's main shopping areas. The rooms are clean and tidy, well-equipped, and the staff are professional and responsive. Breakfast offers a wide variety of choices, and overall, the stay was very pleasant. The only minor downsides were the average soundproofing and slow elevators during peak hours. Overall, it's very suitable for business trips.
When the first day took the leak of the air conditioner suddenly the air conditioner was not cold, but immediately changed the room and ************* very satisfied clean cold and good service as well as the receptionist
worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
Over all is a nice place to stay, great location. But we were there during G floor renovation. Also, pls consider air cooling for outdoor restaurants (with the live band) because the weather is extremely hot nowadays
Very Good
198 reviews
8.7/10
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IDR 490,321
per night
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8.1/10
Very Good
GGiena79worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
EEstherLWOver all is a nice place to stay, great location. But we were there during G floor renovation. Also, pls consider air cooling for outdoor restaurants (with the live band) because the weather is extremely hot nowadays
GGuest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
AAnonymous UserThe price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
GGuest UserExperience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
LliuzhilongThe man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
VVivien MuareenWe had a wonderful stay at this hotel! The property is clean and well-maintained, and we absolutely loved the welcoming vibes created by the friendly staff. The location is very convenient, and the view from the 19th floor was truly spectacular – a highlight of our visit. The only downside was the lack of a hair dryer, which would have been a helpful addition. Overall, a great experience, and we would recommend it to others!
AAnonymous UserI was booked for 2 rooms and got connecting room when check-in. The room was amazing and clean. I had impressed with hospitality of frontline staff. This hotel very strategic in heart of Pontianak city. Off course the local culinary of Pontianak was the reason we booked of. Thanks Harris Pontianak and we wish back on our next visit.
TtarisusanVery central. Comfortable. Close access to everywhere, recommended for business holidays or families. Really really comfortable and delicious.
JJSearing55The hotel has seen better days and so obviously by the damp patches, rotting wood, missing roofs, shabby towels hasn’t been maintained or looked after. It’s such a shame because the location on the water is amazing. Jemmy in reception was great connecting us up with the head ranger for a jungle trek and organising motorbike hire. Breakfast was ok - again a bit tired and lacking variety. Also there’s no hot water in most of the rooms. It’s the only place to stay in Sukadana which is a beautiful place to explore.
How much is the average rate for hotels with Spa in West Kalimantan?
For hotels with Spa in West Kalimantan, the average price on weekdays is IDR 816,412, and the average price on weekends (Friday–Saturday) is IDR 835,065.
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