Hotels With Pool in Western Province, Sri Lanka

I'm very disappointed with my stay at this hotel. The amenities promised in my voucher such face towel, bathrobe, and slippers were missing from my room. When I asked reception, they said these are only given upon request and couldn’t provide a clear answer and said its housekeeping mistake. I ordered biryani on arrival which was greasy and below standard; despite informing management, no action was taken and I was still charged $12. The dirty plate and not collected the same day and this start smelling bad. Even worse, the limes in my drinks had mold on them. Attempts to speak with management failed they're never available and the reception just asks you to wait. Room service also delivered food with spilled condiments. This is unacceptable from a hotel of this caliber. Hoping for immediate improvement and response.

They’re good, and their service is also good. But their online response is very bad. I didn't get any response to when I texted and called them, as I had some queries. But their hospitality is very good. And food is also tasty.

Hotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.

We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.

It's pretty decent. The pool is actually quite small. Breakfast was good. Good value for money. Fine for an overnight stay. It's quite convenient to the National Museum and the popular influencer stores. However, those influencer stores are just so-so. They look nice, but there isn't much to buy.

Location: Easy to find, navigation was accurate. Service: Family-run guesthouse. The owner is American and kindly moved our car to make room for us, worried we wouldn't be able to park. Facilities: Swimming pool, the kids played there for a while. Room: There was a drying rack! We washed several days' worth of clothes. Meals: This was our second-to-last night in Sri Lanka. We left early the next morning to return the car, so we didn't order breakfast. Two shortcomings: The blankets didn't have covers, leading to reasonable suspicion that they hadn't been changed. In short, my usually thick-skinned companion complained of intense itching, and even someone from northern China who can go two days without changing clothes insisted on changing out of their T-shirt after getting up. The kids, even in short sleeves, scratched themselves until they were red. I didn't feel itchy at all while wearing long sleeves and pants. The price of 400 was inflated.

The shower head in the room was really dirty; I brought my own filter, and after one shower, the filter was completely black. There was a lot of dust on the tissue box, and the sofa had stains.

I stayed at this hotel for one night. It’s conveniently close to the airport, making it easy to reach in about 30 minutes. If you’re looking to enjoy a lagoon view, this is one of the best options. The breakfast was excellent, featuring both traditional and Western dishes. They also offer a late checkout option at an hourly rate of approximately $5 USD per hour.

Location is very remote, no restaurant or hotel nearby to eat anything only grad food delivery