Posted on Mar 27, 2025
Vik Sharma
Great location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
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Price per night from:BRL 290
Posted on Jun 18, 2024
Guest User
The hotel was so good and the staffs are very cooperative and have a good hospitality manner. And the view from each rooms was breathtaking.
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Price per night from:BRL 193
Posted on Jul 30, 2025
Lone
The Orchard Retreat & Spa is a serene and delightful escape, perfect for those seeking peace and relaxation. The staff is exceptionally welcoming, and the food is excellent, with delicious Kashmiri and international dishes. The lush surroundings, luxurious amenities, and warm hospitality make it an ideal spot for a quiet, rejuvenating stay. Highly recommended!
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Price per night from:BRL 321
Posted on Jun 24, 2024
Guest User
I had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
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Price per night from:BRL 168
Posted on Aug 7, 2019
YAFEI
The hotel is very good in Srinagar. It is built against the mountain and is very safe. There is the only entrance to the mountain below, and the UN observer camp is below the hotel. There is a place to eat when you go out, and it is very convenient to go to the center of Srinagar nearby, walking to Banda Lake. The room is not small and hot water is enough. The breakfast was good.
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Price per night from:BRL 281
Posted on Jul 6, 2026
Guest User
Excellent property, Value for money. Great food Great Hospitality and very nice staff specially front office females are very pleasing personality with great help
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Price per night from:BRL 233
Posted on Nov 5, 2024
Guest User
The itc heevan hotel in srinagarv is a fantastic property. Very well maintained rooms, spacious lawns, badminton courts, gym and excellent service by the staff. It is close to dal lake and other sightseeing points like nishat garden etc. Overall, a must stay place and we will definitely recommend strongly.
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Price per night from:BRL 633
Posted on May 25, 2026
Guest UserThey charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
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Price per night from:BRL 191
Posted on Jan 20, 2026
Guest User
They made sure we had great time. Service was great. We went in winters and had few plumbing issues but they tried their best to fix them. Overall it was great experience.
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Price per night from:BRL 1,162
Posted on Apr 27, 2026
Sadeem
Hotel was amazing. The staff were really helpful. Arranged the tour of Gulmarg and made the day really nice with all the activities and food.
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Price per night from:BRL 428