Hotels With Spa in Hokkaido, Japan

The hotel has a back entrance that's much more convenient than the main entrance shown on Google Maps, especially when it's snowing, as it cuts down on outdoor walking. You just walk straight from Lithium Road 7-chome and cross a small street. We stayed in the new annex building this time, and the room was new and surprisingly spacious! It was also very clean. The hot springs are on the 9th floor of the main building and are very relaxing. All the front desk staff were very friendly. The hotel's location is great, with Aeon and 7-Eleven right downstairs. It's also within walking distance of Odori and Susukino. There's even an airport shuttle stop within a 10-minute walk. The only minor downside was that the Wi-Fi in the annex sometimes wasn't very smooth, and videos would buffer a bit.

Traveled with friends and we were very happy with the hotel; it was conveniently located for getting everywhere. Hakodate's million-dollar night view is definitely worth seeing. The hotel is also very close to Hakodate Station, and the onsen was great – a really comfortable stay.

We stayed at Hotel Mystays Sapporo as a family traveling with a baby. The location of the hotel is excellent, very convenient for getting around Sapporo, with many attractions, shops, and restaurants nearby. This made our stay much easier and more enjoyable, especially when traveling with a baby. When we first entered our room, we unfortunately faced a few issues. The phone was not working, and part of a wall fixture was coming off, which raised safety concerns for us as parents. It was disappointing to receive a room in this condition, especially when traveling with a baby where safety is a priority. However, we would like to highlight the very professional reaction of the hotel staff. Once we reported the problem, they responded quickly and seriously. They upgraded us to their biggest room and fixed the issue, making sure we felt comfortable and reassured. Their attitude and willingness to solve the problem made a big difference and turned a negative first impression into a positive experience. Another strong point of the hotel is the restaurant inside the hotel, which was excellent. The food quality was very good, and the convenience of having such a good restaurant on-site was invaluable for us as a family. We ended up eating there almost every night. Overall, while we were initially disappointed with the condition of the first room, we were very satisfied with how the staff handled the situation, the great location, and the quality of the restaurant. Thanks to their responsiveness and professionalism, we still had a pleasant stay and would consider returning in the future.

Although it's 700 meters from Susukino Station, dragging luggage through several intersections and streets was tough, especially with the snowy, slippery roads – it was easy to fall. The disposable slippers in the room were very thin and only replaced every three days during cleaning. There was no bottled water or tea bags in the room, though there was a water dispenser on the floor. On the first day, we got free coffee packets, but after that, you had to buy them at the downstairs cafe. Even though the room had air conditioning, the bathroom had no heating, and the room's heating didn't reach the bathroom. This made showering really cold, which was the most unbearable part. On the plus side, there was a washing machine with a drying function, and we got one laundry pod per day. A fridge, microwave, and induction hob were also provided.

Located 10 mins walk from the Sapporo station. Easy to get to touristy places. Overseeing the TV station from the room. The public bath is great. We got a room on the cross floor, that comes with living room, meal counter and separate bath and toilet. That also gives us access to the lounge with very remarkable drinks and light bites.

This hotel is located on the 4th floor of the New Chitose Airport International Terminal. You can see the signs for the hotel on the 3rd floor of the international departure area. Just follow the signs and you'll spot the 'Library Cafe' on your right, up the escalator – that's the hotel entrance. If you have a luggage cart, you can enter through the 3rd-floor door and take the elevator up. The lobby is very spacious, and you can even take your luggage cart directly to your room, which is super convenient. The spa and hot springs are located right by the elevators on the 4th floor. The hot springs are open until 10 PM, so you can enjoy a late-night soak. The rooms are very large and new, with separate showers and bathtubs. I didn't use the shower in my room since I went to the hot springs instead. The room offered beautiful sunset and mountain views, as well as views of planes taking off and landing. The last flight departs around 7 PM, and the first one takes off around 8:30 AM, so it doesn't disturb your sleep. After checking in, it was very convenient to go shopping on the 2nd floor and have dinner on the 3rd floor. The next day, I checked out at 11 AM and could push my luggage cart directly to the check-in counter without any hassle. Highly recommended, I'll definitely be back!

Room is spacious and bed is big and comfortable. Love the memory foam pillow as well. Onsen is basic with just one 'pool'. Breakfast is the highlight of this hotel. You get to choose between 2 restaurants - buffet or Japanese dining. We stayed 2 night so we get to try both. I personally prefer the buffet as the variety and quality of food is really good. My husband prefer the Japanese dining it is less chaotic compared to the buffet restaurant as it has less people. Location is great. Walking distance to a few tourists attraction.

When I first entered the hotel room, my initial impression wasn't great; some of the furniture looked a bit old. However, after staying for two weeks, I grew to love it more and more. Firstly, Japanese hotels excel in service; everyone, from the top management to the housekeepers, is Japanese. This is a stark contrast to my experiences in Osaka where many staff were Vietnamese, in Nagoya with many Indians, or in Tokyo where the front desk was often staffed by people from India. The hotel has a public bath on the second floor, which was incredibly comfortable for a soak after returning on a cold winter night. The central heating in the room was very effective and cozy! The shower pressure was also excellent, genuinely good! I'm planning to come back next year for a month to see the snow! This is my top choice for staying in Sapporo.

Location: Unbeatable, right above Sapporo Station, truly offering 'seamless connectivity' to the station. It's incredibly convenient whether you're arriving from the airport via JR or transferring to subways and buses to various attractions. Service & Facilities: The front desk staff were very enthusiastic, and the check-in and check-out process was smooth. The hotel's (Japanese) breakfast is a major highlight; it tastes excellent and is well worth taking your time to enjoy. The Western breakfast was just average (nothing particularly different from other five-star hotels). Room & View: The view from the room's window is stunning, overlooking the entire cityscape of Sapporo. Although the room space feels slightly cramped for a hotel in the same price range (the room is a bit small), it's acceptable given the convenience of the location. Summary: For those prioritizing travel efficiency and city views, this is the top choice.

This was the most expensive two-night stay on our Hokkaido trip, and overall, it was quite good. We booked a Club Onsen room in the Club building, which came with lounge access. The room size was appropriate, and the layout was well-designed. Although the Club building rooms don't have the large floor-to-ceiling windows found in standard rooms, the view was still decent. The hotel provided comfortable and stylish pajamas. While the breakfast and dinner selections weren't extensive, we were well-fed, and there were several seafood options. The taste was generally good, nothing exceptional. My favorites were the sushi area, the steak (though the quality was inconsistent, some pieces were too tough), and the desserts. The lounge access offered coffee and snacks in the morning, afternoon tea and various drinks in the afternoon, and alcoholic beverages in the evening. I highly recommend the plum cocktail! Since our room had an onsen, we didn't visit the public one. However, having stayed at three onsen hotels so far, I must say the onsen tub in this room seemed a bit neglected in terms of cleaning, with very noticeable sulfur stains. On the day we arrived, the onsen water temperature was a bit too low, which made our first soak less enjoyable. On the second day, we added hot water ourselves, which made it a bit too hot. It wasn't until the third day, just before check-out, that we finally got the temperature just right. This was a bit disappointing, and I hope the hotel can improve their service by adjusting the water flow and maintaining a comfortable onsen temperature before guests check in. Additionally, we paid extra to experience the ganbanyoku (hot stone sauna), which was a good experience, though 50 minutes felt a bit short. The hotel entrance is right by a bus stop, which you can take to Mount Usu for scenic views. Just be mindful of the return bus schedule, as the intervals between buses can be quite long. Overall, it met the standards of an established onsen hotel. The location is excellent, and the service was good. We had a relaxing and comfortable two days, and it would be even better if they could pay more attention to the details.