One of the best hotels that I stay at is Genting, The service was nice and easy to check in, I just have to go to the mailbox and take one access card. Before entering the security guard will guide us where to access and be so friendly. When I enter the lift. No need to press because it might not appear your number just scan and lift will automatically go to your floor.
If they can provide more plastic garbage for those staying 2 nights will be easy for us.
Other than that, nice view. Comfortable bed and provide cookware too so it's so convenient for those who want to cook.
I will definitely be coming back when I come to Genting Highland.
Loveeeeee love this hotel! Though it’s a bit high rise and need to be there at least before night time, for me i’m very happy to be surrounded by nature, the services are top notch then they upgrade us for a better room due to early check in and based on availability. The breakfast are pretty decent but the pastries options are very nice!
For our 50th wedding anniversary, we made a road trip around Malaysia that included a refreshing 2 night stay at this resort.
Its amenities were adequate to meet sunlovers’s thirst for the beach experience.
Room cleanliness, conceige service and facilities maintenance were also deserving for a 5 star rating.
On checking out, we realized there was a single long line for both checking in and checking out guests. This was a let down for us as we need to leave promptly for our next destination.
We could not understand why there was no dedicated check out lane counter that other international hotel chains have.
Otherwise, this would have been for us a perfect experience.
My friend and I each got a king room. Overall, the service and the hotel's garden design were excellent. The price is quite a good value for a villa-style resort of this caliber. There are gardeners maintaining the flowers and plants every day, creating a beautiful 'step-by-step changing scenery' effect. The only minor downside is that some facilities are a bit old, but any issues we raised were immediately resolved. The front desk staff had a slight accent, but for anyone who understands English, communication was perfectly fine.
There's a private beach area upfront where you can relax and watch the sea, which was a really nice touch. There are also cute little cats in the courtyard that will interact and play with you.
Impressive view, nice facility with satisfactory upkeep, responsive customer service, room unit generally OK, but public area cleanliness is rather poor (not operator fault though).
Need own transport to reach the hotel
I recently stayed at 1001 Nights Hotel and had a pleasant experience. The hotel is located in a convenient area with easy access to restaurants, convenience stores, and attractions around Genting Highlands.
The room was clean, comfortable, and suitable for a short stay. The bed was comfortable, and basic amenities were provided. The staff were friendly and helpful during check-in and throughout the stay.
One of the best things about this hotel is its affordable price compared to many other hotels in the Genting area. The cool mountain weather also made the stay enjoyable.
The only downside was that parking can be limited during busy periods, and the room size may feel a bit small for larger families.
Overall, I would recommend this hotel to travelers looking for a clean, budget-friendly place to stay near Genting Highlands.
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
The villa was cool and the staffs are all friendly and cater to our request. The overall ambiance is so comfortable and definitely worth a visit for families to relax and spending time together
A great option for a quick getaway from KL. The check-in process is a bit different as there is no counter,you’ll need to call upon arrival and the person in charge will meet you at the lobby. A cash deposit is required for the access cards. For check-out, you simply leave the access cards in the room, take a photo, and leave the door open. The deposit is refunded on the same day via bank transfer. Also, you don’t need the access card when exiting the car park.
The room is clean and with modern design. We enjoyed the warm water jacuzzi and sauna.
There are plenty of restaurants and convenience stores nearby (99 Speedmart, 7-Eleven, FamilyMart), so it’s easy to find food.
Hotel was great and room was comfy! The staff at the concierge was warm and friendly. Ariff was his name. Free parking was an annoyance as it was in a separate block. You either end up taking lifts and moving several towers to get to the place, and signage was poor so you might get a little lost initially. Or just walk outside and skip the confusion and lift waiting. just pay for parking outside the unit to avoid all these hassle. The free onsen for those who stay there was good, albeit one of the pool was being maintained. Wished it was a bit more open air and authentic in design. Again, staff here is really friendly to explain and help.
Very Good
136 reviews
8.6/10
Price from
HK$536
per night
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8.3/10
Very Good
I love my terrace pool room! Can access directly to kids pool and infinity pool. Will repeat later as this hotel was perfect for family with kids!
Beautiful hotel and excellent service. Staff is friendly and helpful. Breakfast was excellent and tasty. Highly recommended. Room is clean and comfortable and cozy.
One-night last-minute stay at The Kasturi Resort, Cherating with my husband and two kids. First time here and overall satisfied. Calm, relaxing resort and we enjoyed the spa. However, there is no kids’ club, so it may be better suited for couples or families whose kids enjoy quieter activities. Still a pleasant and refreshing short stay.
This hotel is a good choice for families visiting Genting Highlands. The room was spacious, clean, and comfortable, providing enough space for both adults and children. The family-friendly layout made the stay convenient and relaxing. The hotel offers useful facilities such as a swimming pool and reliable Wi-Fi, which were enjoyable for children and practical for parents. The surrounding area is peaceful with pleasant mountain views, making it suitable for families who prefer a quieter environment. Although the hotel is slightly far from the main Genting attractions and requires transportation, the overall experience was positive. The hotel provides good comfort, cleanliness, and value, making it a suitable option for a family stay.
Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.
”Stunning Views and Warm Hospitality” I recently had the pleasure of staying at Royale Chulan Cherating for a short staycation, and it was exactly the refreshment I needed. The View: The highlight of the stay was undoubtedly the breathtaking ocean view. Waking up to the sight of the sound of the waves right from the suite was incredibly peaceful. Whether it was sunrise or sunset, the scenery provided the perfect backdrop for relaxation. The Service: The staff truly made the difference. From check-in to check-out, the service was top-notch. Everyone was attentive, friendly, and went out of their way to ensure we were comfortable. It’s rare to find a team that balances professionalism with such genuine warmth. The Vibe: The villas has a unique architectural charm that feels authentic and serene. The rooms were clean, spacious, and well maintained.
Great value for money, and the facilities are comprehensive. The view from the rooftop pool is absolutely stunning. The staff are also very friendly and always willing to help. I'll definitely be staying here again next time!
Our stay was absolutely magic. The location is stunning. The beaches are pristine and water is clear and warm. There are activities for everyone: golf course, games room, pool tables, swimming, scuba, snorkeling, fishing and more. We took advantage of the great conditions for snorkeling and managed to see young sharks and turtles. The garden chalets are clean and comfortable with air conditioning and the grounds are beautifully maintained. Most activities are within waking distance but they have open carts to transfer you around the resort if you so choose. Transfers to/from Tekek jetty are also included. All the staff went above and beyond to assist us during our stay. Thank you Adriana and everyone at Berjaya Tioman Resort for a once in a lifetime trip.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion. The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out. As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious. The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
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