The room is okay, not too big but not crampy. The sad thing is the room window is not giving us any good value to see for the price we have paid. But the mattress is comfy. There is small round stain on the blanket but we don’t wanna be so fussy thus we just let it go. The air-condition functioning well. The room isn’t sound proof as we can clearly hear other people’s coughing from the other room. Foods variety were okay but the taste were not really there. Some were too salty.
The big plus point for hyatt is only the beach.
Room was okay but there are some furnitures and toilet tiles old which could be better if they are capable for upgrading. View and weather are good, definitely a good place for short getaway. Month of ramadhan and guess not much guests and hence lesser option for food. Buffet breakfast has variety of choice include nasi lemak, bread and pastry, roti canai, small vegetarian corner, oatmeal and yoghurts, fruits and salad. Coffee and drinks can be improved. Hoping this place to revive again with more guest.
Berjaya Tioman Resort exceeded every expectation — a true island gem that combines natural beauty, comfort, and warm Malaysian hospitality. From the moment we arrived, we were greeted with friendly smiles and a refreshing drink, instantly setting the tone for a memorable stay.
What really stood out was the impeccable service. Every staff member was courteous, attentive, and genuinely eager to help. Whether it was arranging snorkeling excursions, jungle treks, or just offering local insights, the team made us feel valued and well cared for.
If you’re looking for a peaceful getaway that still offers adventure, comfort, and incredible scenery, Berjaya Tioman Resort is the place to be.
The stay was amazing! The personalised service and incredible staff made us feel welcome. The room and view were absolutely stunning—100% amazing. The breakfast was delicious, though at RM100+ per adult, it lacked variety especially for meat options. The meal service however was impeccable. The only minor downside was the security staff at the property entrance who came across quite unwelcoming, contrasting sharply with the otherwise warm hospitality.
We want to thank especially Mark for the amazing hospitality! He was friendly, warm and completed our stay. The Chateau is 100% highly recommended for short stay and we'll be back soon :)
The location, food and services were so great! We are really glad that we chose this place for our vacation. The hotel staff were really friendly and helpful. Highly recommend!
The room got rat, the kids fall sleep so we dint ask to change room but come to catch the rat.
Thanks the team come to help us catch the rat. Even the room is sanitised but rat still there.
From the play pool to the beach very far, walking distance need 5min. So we prefer play at the pool as close at 6.45pm sharp.
Restaurant outside is nearer to the beach and easy to clean up also, so we continue beach play after dinner.
Overall the kids like the pool.
Stunning views, excellent service and good food.
Had a lovely stays as my friend arrange a surprise birthday for me during dinner, very good massage ( i took excellent massage package) plus had a chance to saw milky way just in front of the hotel’s restaurant..! I just Love everything💜💜
The only thing that can improve is the flamming tower seafood that i ordered 1 day in advance. Booked for 7pm, it came around 7.40pm and cold already. I expect to eat the deep fry seafood panas2
Great service and friendly staff. However like many other review mention below, they are very strict regarding total occupants inside the room, my sister in law also said the same. Hence probably next resort board meeting, can consider to terminate / abolish the such rules. The resort must remember tourism in Malaysia are usually family oriented, hence should prioritise family friendly place/hotel/resort. Do not hurt the occupants/ visitors pf the resort’s feeling. Not all are privileged to book luxuries room for their family. Hope cam consider🙏 other resort/ hotel very rare have such rules. But overall okay, abort the rules would really recommend this place to relatives and friends.
Beautiful hotel & top notch service and location. However, some cons:
1)Need to climb up 3 flights of stairs (fm outdoor parking) - pretty impossible for handicapped guests
2) I think breakfast need to be upscaled as this is after all a luxury hotel. The food although delicious, is too ordinary & cheap. The buffet spread of just bread/pastries/cereal could be expanded. The fruits at the buffet table were also terrible - only apples & oranges and were of poor quality & grade.
The comfort of the room is good, but it is very difficult to find the hotel from the mall. The signs are quite unclear. When checking in, the counter charged an extra RM10, which was said to be tax, which made us feel very strange because there were no other hotels when we checked in. We were notified later. We made a mistake and it was returned to us. The waiter was not clear about the procedure.
Very Good
54 reviews
8.1/10
Price from
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8.8/10
Very Good
AAnonymous UserStunning views, excellent service and good food.
Had a lovely stays as my friend arrange a surprise birthday for me during dinner, very good massage ( i took excellent massage package) plus had a chance to saw milky way just in front of the hotel’s restaurant..! I just Love everything💜💜
The only thing that can improve is the flamming tower seafood that i ordered 1 day in advance. Booked for 7pm, it came around 7.40pm and cold already. I expect to eat the deep fry seafood panas2
CCatherine SeatThe room got rat, the kids fall sleep so we dint ask to change room but come to catch the rat.
Thanks the team come to help us catch the rat. Even the room is sanitised but rat still there.
From the play pool to the beach very far, walking distance need 5min. So we prefer play at the pool as close at 6.45pm sharp.
Restaurant outside is nearer to the beach and easy to clean up also, so we continue beach play after dinner.
Overall the kids like the pool.
CCheng SiewBeautiful hotel & top notch service and location. However, some cons:
1)Need to climb up 3 flights of stairs (fm outdoor parking) - pretty impossible for handicapped guests
2) I think breakfast need to be upscaled as this is after all a luxury hotel. The food although delicious, is too ordinary & cheap. The buffet spread of just bread/pastries/cereal could be expanded. The fruits at the buffet table were also terrible - only apples & oranges and were of poor quality & grade.
BBeeshman BahiradanBerjaya Tioman Resort exceeded every expectation — a true island gem that combines natural beauty, comfort, and warm Malaysian hospitality. From the moment we arrived, we were greeted with friendly smiles and a refreshing drink, instantly setting the tone for a memorable stay.
What really stood out was the impeccable service. Every staff member was courteous, attentive, and genuinely eager to help. Whether it was arranging snorkeling excursions, jungle treks, or just offering local insights, the team made us feel valued and well cared for.
If you’re looking for a peaceful getaway that still offers adventure, comfort, and incredible scenery, Berjaya Tioman Resort is the place to be.
AAgraszRoom was okay but there are some furnitures and toilet tiles old which could be better if they are capable for upgrading. View and weather are good, definitely a good place for short getaway. Month of ramadhan and guess not much guests and hence lesser option for food. Buffet breakfast has variety of choice include nasi lemak, bread and pastry, roti canai, small vegetarian corner, oatmeal and yoghurts, fruits and salad. Coffee and drinks can be improved. Hoping this place to revive again with more guest.
AAnonymous UserThe place is quite clean but the view is fantastic! It might be a bit confusing for some people to find their hotel room since they have lots of towers but if you follow the instructions and signs, you will find your room. Will come here again for sure 😊 oh you can just watch the sunrise from the hotel too!
IIda ARGreat service and friendly staff. However like many other review mention below, they are very strict regarding total occupants inside the room, my sister in law also said the same. Hence probably next resort board meeting, can consider to terminate / abolish the such rules. The resort must remember tourism in Malaysia are usually family oriented, hence should prioritise family friendly place/hotel/resort. Do not hurt the occupants/ visitors pf the resort’s feeling. Not all are privileged to book luxuries room for their family. Hope cam consider🙏 other resort/ hotel very rare have such rules. But overall okay, abort the rules would really recommend this place to relatives and friends.
Aamal niesaThe room is okay, not too big but not crampy. The sad thing is the room window is not giving us any good value to see for the price we have paid. But the mattress is comfy. There is small round stain on the blanket but we don’t wanna be so fussy thus we just let it go. The air-condition functioning well. The room isn’t sound proof as we can clearly hear other people’s coughing from the other room. Foods variety were okay but the taste were not really there. Some were too salty.
The big plus point for hyatt is only the beach.
Sskylight99The stay was amazing! The personalised service and incredible staff made us feel welcome. The room and view were absolutely stunning—100% amazing. The breakfast was delicious, though at RM100+ per adult, it lacked variety especially for meat options. The meal service however was impeccable. The only minor downside was the security staff at the property entrance who came across quite unwelcoming, contrasting sharply with the otherwise warm hospitality.
We want to thank especially Mark for the amazing hospitality! He was friendly, warm and completed our stay. The Chateau is 100% highly recommended for short stay and we'll be back soon :)
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