Posted on Oct 27, 2025|Standard Bungalow
HeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
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Price per night from:AU$107
Posted on Feb 21, 2026|Bungalow Panorama With Mountain View
ZakiMostapaMy first solo birthday trip to Sapa was truly special. I don’t regret my decision to book this accommodation at all — the view from the room and the surrounding area was surreal and exactly as advertised.
Communication with the owner was acceptable. I had hoped they could accommodate my request for an early check-in since I was traveling on my birthday. Small gestures like this can make a big difference in the overall experience. Unfortunately, I was informed that there would be an additional charge for early check-in, which I understand.
However, since I did not proceed with the early check-in request, I expected the room to be in clean and ready condition upon arrival. Sadly, there were hairs on the bedsheet and next to the bed, as well as some stains on the sheet, which indicated that it had not been properly cleaned before my check-in.
There is also a café on the property called Matsu Café, where guests can enjoy coffee and meals (non-halal). I visited twice during my stay. The barista was very nice and friendly. On my departure day, while I was waiting for my transport, he kindly offered me a cup of hot tea, which I truly appreciated.
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Price per night from:AU$38
Posted on Apr 30, 2026
Guest User
We had a truly fantastic stay at the Homestay. The room offered an incredibly beautiful panoramic view, and the family was super friendly. We were even invited to join them for dinner one evening and had a really fun night. The owner also offered us various tours we could book through him.
The breakfast was excellent, there was hot water in the bathroom, and the duvets were nice and warm, making it perfect even on cold nights.
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Price per night from:AU$24
Posted on Jun 16, 2026
Kimberly lizanoIf there were 10 stars, that's what I would give. It's so beautiful and the staff here are so kind. You can't say anything bad, even the transportation people are super nice. Highest quality recommendation! I will come back to you. Special mention, Ms Mai. You look so pretty, kind person! See you around!
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Price per night from:AU$44
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night from:AU$62
Posted on May 16, 2026
Guest UserWe had a wonderful time in Azalea. The room is exactly as the advertised photos online. It’s very spacious with a good view. You can easily tell that the furnitures are new and of good quality. It’s complete with everything you need from a hotel. The best thing about Azalea is also their cleanliness both in our room and lobby area. It even smells good. I have no complaints about it. Hot shower was also easy to adjust. best hotel with good value for money.
Their massage area is also affordable compared to the prices outside. Their sauna and jacuzzi area are clean and spacious. On top of this, the breakfast was really good. Pho and rice yoghurt was amazing and there were a lot of choices to choose from.
The highlight of our stay was the friendly staff at the reception area (both the girl and boy). We arrived around 7am, way too early before our checkin but they immediately assisted us, allowed us to stay in the massage area and even offered us towels to have a quick shower. They were very efficient and welcoming.
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Price per night from:AU$55
Posted on Feb 22, 2026
Anonymous User
Basically, everything was pretty good. However, because it's new, the guest service seems rather lackluster. I felt the staff weren't up to par, and the areas weren't optimized for functionality. Despite being a 5-star resort, I think it's currently only considered a 4-star domestic resort. Even my room didn't have bath salts when I checked in, so the housekeeping process needs improvement. The check-out process was also quite slow. I hope the resort improves and develops better in the future.
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Price per night from:AU$239
Posted on Sep 24, 2025
Robert
Very nicely located complex with great panorama over The Valley and the Mount Fansipan. Rooms large and designed accordingly the landscape. Staff friendly and helpful. But breakfast is a catastrophy: not enough tables, dirty because of too much people.
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Price per night from:AU$103
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from:AU$54
Posted on Jun 15, 2026
Guest User
We had a lovely stay during our visit in Sapa at the Junior suite Mountain View at 5th floor. Great view to mountain and the lake, some part were obscured with the backyard structure from other building but can still enjoy great views. Friendly staffs and reception - Diu and Chien were quite welcoming and helpful in many ways. They speck fairly good English which is a great bonus for us. Also help as booked tickets to Fansipan which was quite convenient for not having to queue at the ticket counter.
I would recommend this hotel to anyone
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Price per night from:AU$46