This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
The hotel arranged for us to stay in a corner room which has weak WiFi access. I didn't have WiFi for the entire three nights stay. Furthermore, the bed was rather hard and the room was rather small. However, the hotel provides excellent breakfast and is located at a very strategic location. The hotel is very close to the Ipoh parade and within 10 mins drive to famous tourist spots like concubine lane. Overall, the experience was just alright.
Ipoh Bali Hotel offers beautiful rooms, and the staff are incredibly kind and welcoming. The room was very spacious and comfortable. The hotel is well-located for a peaceful, green setting, and it's only a 10-minute Grab ride to the temples. You'll need a Grab to get into town, and the only minor downside is the limited dining options nearby, but that's not the hotel's fault. Breakfast is thoughtfully prepared, with a variety of typical dishes you can choose for the next day.
A beautiful and peaceful retreat surrounded by nature.
The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.
The hotel is pretty quiet. Need a car to travel around.. only thing I do not like is the toilet is very dark...the lighting is too dim especially for elderly like us.
Title: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
We stayed here mid september and it was very quite on the resort. The staff and food is excellent, the accomodation is ok. We had the cheapest room and this does not have a door in front of the toilet. Just a curtain. The nature reserve is fantastic, very beautifull nature and much lessen crowded the Taman Negara.
I had a wonderful one-night stay at DoubleTree by Hilton Damai Laut Resort. The hotel is very kids-friendly, which made the whole experience even more enjoyable. They have a great kids club and a fun water park that kept the children entertained throughout the stay.
The view from the hotel is absolutely beautiful—peaceful and perfect for a relaxing getaway. The room was clean, comfortable, and well-maintained, making it easy to rest and recharge.
I was also impressed with the food at the hotel. The meals were delicious and offered a good variety, suitable for both adults and kids.
Overall, it was a pleasant and memorable stay. I would definitely recommend this hotel, especially for families looking for a fun yet relaxing short vacation.
Overall, had a good experience during the stay especially with the friendly and attentive staffs on their service provided. The hotel is at the prime location, just a short distance from the scenic Taiping Lake Garden and surrounded by numerous dining options, was highly appreciated for its convenience and accessibility. The room is clean and comfortable, especially the serene pool and beautifully landscaped garden area, which offered a peaceful retreat from the bustle of daily life.
Very Good
41 reviews
8.4/10
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9.1/10
Great
AAida Najwa NandzoriI had a wonderful one-night stay at DoubleTree by Hilton Damai Laut Resort. The hotel is very kids-friendly, which made the whole experience even more enjoyable. They have a great kids club and a fun water park that kept the children entertained throughout the stay.
The view from the hotel is absolutely beautiful—peaceful and perfect for a relaxing getaway. The room was clean, comfortable, and well-maintained, making it easy to rest and recharge.
I was also impressed with the food at the hotel. The meals were delicious and offered a good variety, suitable for both adults and kids.
Overall, it was a pleasant and memorable stay. I would definitely recommend this hotel, especially for families looking for a fun yet relaxing short vacation.
Hharbi khalidA beautiful and peaceful retreat surrounded by nature.
The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.
GGuest UserMarina Island Boat transfer easy, although I feel a little expensive. Coffee was cold, they had wrong check in information and I almost tripped on uneven block surface exiting building to boat. Check in completed at reception , with correction to booking. We were in a lower tropical garden villa, which is cheapest room. We were lucky to have part sea view and part back of pool view. Other lower villas in this category, not so good a view. This said, room was gorgeous, despite dead moth in sunken bath area. All the staff were fantastic and helpful. Chatted to some people in over water villas, who were disappointed you could not swim in sea from villa, nor enter sea from beach around jetty , due to sea urchins. On the other side of the Island is Emerrald bay. Absolutely stunning! Beautiful beach and sea to swim in. Lots of space for sun beds, but everyday ran out by 11am! Suggest they get some more! Forfeited scrumptious in all restaurants.
GGavin L.The hotel arranged for us to stay in a corner room which has weak WiFi access. I didn't have WiFi for the entire three nights stay. Furthermore, the bed was rather hard and the room was rather small. However, the hotel provides excellent breakfast and is located at a very strategic location. The hotel is very close to the Ipoh parade and within 10 mins drive to famous tourist spots like concubine lane. Overall, the experience was just alright.
HH4ik4lTitle: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
UUmme_HaniThis was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
GGuest UserWe stayed here mid september and it was very quite on the resort. The staff and food is excellent, the accomodation is ok. We had the cheapest room and this does not have a door in front of the toilet. Just a curtain. The nature reserve is fantastic, very beautifull nature and much lessen crowded the Taman Negara.
MMelissa LaiSLThe hotel is pretty quiet. Need a car to travel around.. only thing I do not like is the toilet is very dark...the lighting is too dim especially for elderly like us.
JJoyce ChuahFirst time stay here , it’s great bed for good sleep, but to the top floor restaurants is disappointed. No one serve at counter and table non clean up even wait more than 5min , although we see the guys, finally we did ourselves…
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