Very good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars
You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that.
The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂
If your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
🌟🌟🌟🌟🌟
We had a wonderful stay at DoubleTree by Hilton Damai Laut Resort from 28–30 September 2025. The staff were warm and welcoming, and the resort itself is beautiful with serene views of the sea.
At first, our room was close to the lobby with less privacy, but the team quickly arranged a room change to a higher floor with an amazing view. We were also pleasantly surprised with the thoughtful touches — a birthday cake and towel decoration for our son’s 9th birthday, which truly made our trip extra memorable.
Our family enjoyed the facilities, and the kids especially loved the pool and beach. We would love to see more family-oriented activities for children in the future, but overall, the experience was excellent.
Thank you to the DoubleTree Damai Laut team for making our family trip and our son’s birthday celebration so special. Highly recommended!
Booked twin suite for small family for 3 nights. Easy check in and check out. Location just in front of dataran which is very lively from morning until midnight. Many activities for family. Comfortable bed but the aircond not so cold. Got some issue with water heater either too hot or too cold only. Breakfast good on taste and choices. Open parking first come first serve.
However, no swimming pool and no treadmill at gymnasium which is quite disappointing for me.
My stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
We stayed here, just the two of us —
And honestly… it was everything we didn’t know we needed.
From the moment we arrived, it felt like the world slowed down.
Just nature, silence, and the two of us.
💧 The villa —
Private, peaceful, and beautifully designed.
We had our own natural hot spring tub… soaking in warm water under the trees, just talking, laughing, and sometimes saying nothing at all.
It felt intimate, real, and healing.
🧘♀️ The caves —
Meditation cave was so quiet, we could hear our own hearts.
Steam cave felt like a reset for the body.
We didn’t rush anything. Everything there teaches you to slow down.
🍽️ Jeff’s Cellar dinner —
This was the highlight.
Fine dining in a 260-million-year-old cave — just wow.
Romantic, calm, and full of little surprises from the chef. We’ll never forget it.
🌿 The overall experience?
It’s not just a resort.
It’s a space where two people can really reconnect — without noise, without distraction.
Just you, your person, and peace.
⸻
We came here to rest.
But we left with something more.
A calm heart. And a deeper love.
Thank you, Banjaran.
We’ll definitely come back — someday, maybe just the two of us again. 🕊️
Love the hotel cleanliness and aim towards sustainability. Recreshing smell in and around the hotel. 2nd trip to Perak and 2nd stay at the hotel. Big family room so its good for family with small children. No halal breakfast provided there. But easily can get on Grab or easily get it near the town area.
Good location, a few minutes drive from Taiping Lake. Nice apartment with ample space for 5 persons. Good service.
Good
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7.7/10
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ZZuhairiAhmad🌟🌟🌟🌟🌟
We had a wonderful stay at DoubleTree by Hilton Damai Laut Resort from 28–30 September 2025. The staff were warm and welcoming, and the resort itself is beautiful with serene views of the sea.
At first, our room was close to the lobby with less privacy, but the team quickly arranged a room change to a higher floor with an amazing view. We were also pleasantly surprised with the thoughtful touches — a birthday cake and towel decoration for our son’s 9th birthday, which truly made our trip extra memorable.
Our family enjoyed the facilities, and the kids especially loved the pool and beach. We would love to see more family-oriented activities for children in the future, but overall, the experience was excellent.
Thank you to the DoubleTree Damai Laut team for making our family trip and our son’s birthday celebration so special. Highly recommended!
YYEE CHEEIf your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
AAnonymous UserMy stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
SSiew ChingNice hotel, beautiful views, very great excursions
But cutleries in the restaurants need improvement on cleanliness. Some staff have great service some is ok, maybe lack of staff.
AAnonymous UserVery good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars
You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that.
The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂
AAnonymous UserWe stayed here, just the two of us —
And honestly… it was everything we didn’t know we needed.
From the moment we arrived, it felt like the world slowed down.
Just nature, silence, and the two of us.
💧 The villa —
Private, peaceful, and beautifully designed.
We had our own natural hot spring tub… soaking in warm water under the trees, just talking, laughing, and sometimes saying nothing at all.
It felt intimate, real, and healing.
🧘♀️ The caves —
Meditation cave was so quiet, we could hear our own hearts.
Steam cave felt like a reset for the body.
We didn’t rush anything. Everything there teaches you to slow down.
🍽️ Jeff’s Cellar dinner —
This was the highlight.
Fine dining in a 260-million-year-old cave — just wow.
Romantic, calm, and full of little surprises from the chef. We’ll never forget it.
🌿 The overall experience?
It’s not just a resort.
It’s a space where two people can really reconnect — without noise, without distraction.
Just you, your person, and peace.
⸻
We came here to rest.
But we left with something more.
A calm heart. And a deeper love.
Thank you, Banjaran.
We’ll definitely come back — someday, maybe just the two of us again. 🕊️
GGuest UserBooked twin suite for small family for 3 nights. Easy check in and check out. Location just in front of dataran which is very lively from morning until midnight. Many activities for family. Comfortable bed but the aircond not so cold. Got some issue with water heater either too hot or too cold only. Breakfast good on taste and choices. Open parking first come first serve.
However, no swimming pool and no treadmill at gymnasium which is quite disappointing for me.
LLya HairulLove the hotel cleanliness and aim towards sustainability. Recreshing smell in and around the hotel. 2nd trip to Perak and 2nd stay at the hotel. Big family room so its good for family with small children. No halal breakfast provided there. But easily can get on Grab or easily get it near the town area.
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