I had a pleasant stay here. Staff is friendly and helpful, spacious & clean room. The only thing is, breakfast spread might need to upgrade as it is too limited foor available. No pastries like croissant, baguette bread. Spread only consist limited main course, egg station. Hope i could get more varieties on my 3rd visit if any.
Bali is just next door! Haven on earth, good environment, vibes and massage. Excellent customer services from staff named Rahman, he prepared a parking and ramp for me as i brought my mom on wheelchair. Exceeded expectations
If your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
It is a very beautiful beach resort. Check in and checkout were very smooth. Rooms were clean with a nice beach view. It has a good water park for children to enjoy. It also has a big swimming pool for adults and adolescents to swim in. It also has a kids play room for kids to play around. The beach was well taken care off just for an evening walk to enjoy the sunset and morning scroll. Finally there is a staff member, Laila to whatsapp us at anytime in case we have any problems during our stay.
This is a basic three-star hotel that covers the essentials. Good only for a short stay.
The room is a decent size but pretty bare-bones.
Most of the room floor is tiled—not wooden, SPC or carpeted —and the amenities are minimalist. The TV set is small and has a limited number of channels. Wi-Fi is not so good, and there is no swimming pool. Parking is free, but it is out on open ground and a bit of a walk to get to the entrance. Difficult when it is raining.
On a positive note, the staff are super friendly and go out of their way to help. Big thumbs up to them—keep it up!
The hotel was amazing, a customer service was at the top level explaining things, Even give me a courtesy late check out at 1pm. Seriously the best hotel I stayed in a couple of year. Kudos to front desk staffs for their ways to go beyond further.
My stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
This hot spring hotel is nestled in the valley, boasting beautiful surroundings and fresh air. There's no need to leave the resort; you can simply enjoy good food and drinks, soak in the hot springs, and even feed the fish. Breakfast is served until 11:00 AM and is à la carte. A friendly Chinese staff member recommended the *char kway teow*, shredded chicken rice noodles, and curry rice noodles, all of which were absolutely delicious! We also tried the French restaurant located in a cave, and the ambiance was truly stunning. The food service there was genuinely very slow, so it's best to enjoy some wine while you wait. The souvenir we received at check-out was also a lovely touch. Highly recommend staying here if you have the time.
It is a very lovely guest house with great atmosphere. Especially, I have to thank a staff who was on duty on 18th night shift sincerely. My grandmother was uncomfortable on that night, we were looking for pills to stop her stomach ache from the reception at around 3am in the midnight, the staff was very kind, he drove my sister to the nearest convenience store to get the pills and finally my grandmother felt better after that.
Facilities excellent for the price. Nice location, away from the dusty town and next door to the lake garden. the garden has many food options.
Good front desk service
37 reviews
7.5/10
Price from
HK$363
per night
Check Availability
See All Hotels With Spa in Perak
Travelers Reviews of Perak Hotels
See all
9.0/10
Great
Ddr shamsuddinIt is a very beautiful beach resort. Check in and checkout were very smooth. Rooms were clean with a nice beach view. It has a good water park for children to enjoy. It also has a big swimming pool for adults and adolescents to swim in. It also has a kids play room for kids to play around. The beach was well taken care off just for an evening walk to enjoy the sunset and morning scroll. Finally there is a staff member, Laila to whatsapp us at anytime in case we have any problems during our stay.
FFakhri1190The hotel was amazing, a customer service was at the top level explaining things, Even give me a courtesy late check out at 1pm. Seriously the best hotel I stayed in a couple of year. Kudos to front desk staffs for their ways to go beyond further.
YYEE CHEEIf your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
AAnonymous UserMy stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
JJacqueline Wong Ka YingEveryone was very friendly and exceptional hospitality by the team. Will definitely recommend to our white people guests as we're also in the tourism industry in Penang.
Except for the dining Sidai restaurant service staff, bad attitude and even giving faces when chef kitchen asked them to prepare things missing. My husband is a hotel chef for 10 years so he knows how to operate a 5 star hotel. Didn't keep baby chair clean too, full of dirt (serious not like some dirt). Should be in SOP to wipe everyday, but luckily service crew help me wipe upon asking. Spot another couple brought baby too and they wipe themselves while GM kutuk them then they still watching customer wipe themselves without go in front and said I help to wipe, so hilarious 😆You're charging a lot for this resort, so I expect at least 4 star service.
Room cleanliness can be improved, especially bathroom. Dirt marks between tiles can be easily fixed by just putting tile grout then problem fixed. Room photo is different from the one listed on Agoda and Trip.com so there's a expectation vs reality scenario but I am okay with a smaller room, just that maybe others won't be happy.
GGuest UserI had a pleasant stay here. Staff is friendly and helpful, spacious & clean room. The only thing is, breakfast spread might need to upgrade as it is too limited foor available. No pastries like croissant, baguette bread. Spread only consist limited main course, egg station. Hope i could get more varieties on my 3rd visit if any.
Ccharlene0506This hot spring hotel is nestled in the valley, boasting beautiful surroundings and fresh air. There's no need to leave the resort; you can simply enjoy good food and drinks, soak in the hot springs, and even feed the fish. Breakfast is served until 11:00 AM and is à la carte. A friendly Chinese staff member recommended the *char kway teow*, shredded chicken rice noodles, and curry rice noodles, all of which were absolutely delicious! We also tried the French restaurant located in a cave, and the ambiance was truly stunning. The food service there was genuinely very slow, so it's best to enjoy some wine while you wait. The souvenir we received at check-out was also a lovely touch. Highly recommend staying here if you have the time.
DDrOBYThis is a basic three-star hotel that covers the essentials. Good only for a short stay.
The room is a decent size but pretty bare-bones.
Most of the room floor is tiled—not wooden, SPC or carpeted —and the amenities are minimalist. The TV set is small and has a limited number of channels. Wi-Fi is not so good, and there is no swimming pool. Parking is free, but it is out on open ground and a bit of a walk to get to the entrance. Difficult when it is raining.
On a positive note, the staff are super friendly and go out of their way to help. Big thumbs up to them—keep it up!
GGuest UserIt is a very lovely guest house with great atmosphere. Especially, I have to thank a staff who was on duty on 18th night shift sincerely. My grandmother was uncomfortable on that night, we were looking for pills to stop her stomach ache from the reception at around 3am in the midnight, the staff was very kind, he drove my sister to the nearest convenience store to get the pills and finally my grandmother felt better after that.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.