Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.
I had a good experience staying here. The hotel is clean and well-maintained, and it’s very close to KPJ, which is convenient. However, the amenities could be improved.
One of the best hotel you can get in Miri in terms of the price and room you're getting. Thanks hotel for fhe special upgrade and arrangement for our special day. Comfortable bed and pillows with stunning view. Definitely returning again when I am coming to Miri again.
*Room for improve for the bathroom part as there were mold and faulty smell from the bathroom sink.
The children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay.
The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play.
There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games.
The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :(
Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.
They have waterslides, which is great for kids! However, we were on the 2nd floor and there was no elevator, which could be a hassle if you have a lot of luggage. Of course, the staff there can help you with your bags. The Chinese restaurant across the street is super delicious; the chef, originally from Guangdong, is excellent at preparing seafood.
I stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
My family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park.
Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu.
During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition.
Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly.
Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park.
Thanks and continue to improve.
Not aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
Hotel near Waterfront,Kuching100% of visitors choose this area
MMDM KU2025.12.15
We usually opt for hotels, but this was our first time trying an apartment-style stay. The photos looked great, and the actual experience was just as good. The only downside was that the address provided by Trip.com was incorrect, which was quite frustrating when we ended up in the wrong place ☹️! I hope Trip.com resolves this issue quickly!
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8,7/10
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SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
GGuest UserThe children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay.
The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play.
There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games.
The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :(
Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.
CChristiongOne of the best hotel you can get in Miri in terms of the price and room you're getting. Thanks hotel for fhe special upgrade and arrangement for our special day. Comfortable bed and pillows with stunning view. Definitely returning again when I am coming to Miri again.
*Room for improve for the bathroom part as there were mold and faulty smell from the bathroom sink.
TTetyana B.Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.
GGuest UserI had a good experience staying here. The hotel is clean and well-maintained, and it’s very close to KPJ, which is convenient. However, the amenities could be improved.
AAnonymous UserThey have waterslides, which is great for kids! However, we were on the 2nd floor and there was no elevator, which could be a hassle if you have a lot of luggage. Of course, the staff there can help you with your bags. The Chinese restaurant across the street is super delicious; the chef, originally from Guangdong, is excellent at preparing seafood.
GGuest UserMy family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park.
Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu.
During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition.
Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly.
Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park.
Thanks and continue to improve.
GGiri Prasad GurungI stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
MMDM KUWe usually opt for hotels, but this was our first time trying an apartment-style stay. The photos looked great, and the actual experience was just as good. The only downside was that the address provided by Trip.com was incorrect, which was quite frustrating when we ended up in the wrong place ☹️! I hope Trip.com resolves this issue quickly!
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