The hotel experience exceeded my expectations! The complimentary airport pick-up service was a huge relief, and our driver, Raphael, was polite and professionally dressed. As a non-smoking hotel, the environment was wonderfully fresh (a 3000 peso deposit is required). The facilities are incredibly comprehensive: there's an ATM next to the elevator, an Italian restaurant called IL Morso and a coffee shop on the ground floor, and even a Japanese bar, Chilo, on the fourth floor. You can even book in-room spa services, so there's no need to leave the hotel! The room had an amazing view directly facing the volcano. The only minor drawback was some traffic noise at night, as my room was street-facing. I'd recommend requesting an inner room if possible. Overall, it's a convenient and comfortable stay in Daraga.
I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
Breakfast is good. Location is perfect right in the heart of Legaspi. The only thing not happy is there's no food/meal available at the restaurant when we arrived at 1030pm on pastriies and cakes and we were so hungry we only eat muffins.
I chose this accommodation because it was the most prestigious in the city. The staff is very friendly and helpful. It has fantastic views from the pool and gym. The spacious reception with quality wooden furniture stands out, as does the chapel. The breakfast is extremely varied and delicious.
However, the room didn't feel as inviting. From inside, you couldn't see Mayon Volcano directly; you had to go out onto the balcony, which had no furniture, and lean quite far to the left. The sheets smelled good, except for the decorative pillow, which smelled really bad. The shower had signs of limescale, and the bathroom in general seemed to be cleaned very superficially. The furniture in the breakfast area should also be changed; the transparent plastic chairs are not aesthetically pleasing. There's an error on Trip.com that states it's a five-star hotel, but it's really not, and it shows.
Despite all of this, I would definitely stay here again for the staff and breakfast. Also for the dining options available throughout the day. It's worth noting that this hotel is supposed to be the best in Legazpi.
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
Great experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.
Maganda yung hotel, sobrang linis, airconditoned at may free na complimentary massage pa. Mababait din lahat ng staff, kada madaanan mo sila babatiin ka nila. May cafe din sila sa baba hanggang 10pm open, masarap ung mga pagkain mapa rice meal o pasta at sobrang affordable ng mga prices. Kapag bumalik ako ng bicol, sa apihap pa rin kami magbobook. Thank you apihap hotel! 🥰🥰🥰
We stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂
We went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha
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BBennidaiwangThe hotel experience exceeded my expectations! The complimentary airport pick-up service was a huge relief, and our driver, Raphael, was polite and professionally dressed. As a non-smoking hotel, the environment was wonderfully fresh (a 3000 peso deposit is required). The facilities are incredibly comprehensive: there's an ATM next to the elevator, an Italian restaurant called IL Morso and a coffee shop on the ground floor, and even a Japanese bar, Chilo, on the fourth floor. You can even book in-room spa services, so there's no need to leave the hotel! The room had an amazing view directly facing the volcano. The only minor drawback was some traffic noise at night, as my room was street-facing. I'd recommend requesting an inner room if possible. Overall, it's a convenient and comfortable stay in Daraga.
GGuest UserI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
GGuest UserWe went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha
DDaniel Tamaño WareI chose this accommodation because it was the most prestigious in the city. The staff is very friendly and helpful. It has fantastic views from the pool and gym. The spacious reception with quality wooden furniture stands out, as does the chapel. The breakfast is extremely varied and delicious.
However, the room didn't feel as inviting. From inside, you couldn't see Mayon Volcano directly; you had to go out onto the balcony, which had no furniture, and lean quite far to the left. The sheets smelled good, except for the decorative pillow, which smelled really bad. The shower had signs of limescale, and the bathroom in general seemed to be cleaned very superficially. The furniture in the breakfast area should also be changed; the transparent plastic chairs are not aesthetically pleasing. There's an error on Trip.com that states it's a five-star hotel, but it's really not, and it shows.
Despite all of this, I would definitely stay here again for the staff and breakfast. Also for the dining options available throughout the day. It's worth noting that this hotel is supposed to be the best in Legazpi.
GGuest UserBreakfast is good. Location is perfect right in the heart of Legaspi. The only thing not happy is there's no food/meal available at the restaurant when we arrived at 1030pm on pastriies and cakes and we were so hungry we only eat muffins.
AAnonymous UserGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
MMi amore_18This place is best for nearby gala. It is just around the corner. And easy to locate and access to terminal. The place is nice and quite. You can relax and enjoy while resting and watching television. I will recommend this place and I suggest to have more options for breakfast. But overall the place is welcoming.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
GGuest UserGreat experience overall. Very beautiful place specially the beach. I wasn't able to try the gym because we stayed just for an overnight stay to travel somewhere. The food we ordered is szechuan beef. It is so spicy, not a normal spicy, but inedible spicy. We tried to eat it because it's already there but it's really intolerable. Everything is a pleasant experience except that specific food.
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