Hotels With Spa in Bicol, Philippines

Cleanliness is good. Some of the amenities was not able to fill in before guest check in like the bathrobeI still need to request for it. The mini bar or mini ref doesn’t have any drinks available to drink. But all in all it was good staying here for 1 night. The experience was good will try again next time their different types of room. When it comes to their breakfast buffet not so impressive for the food choices just a simple options for the daily breakfast.

The facilities are not good at all. Just lower your expectations. There is nothing in the room except soap, 1 small shampoo, and 2 towels. Yes, there is no phone. You have to go downstairs to the front desk to find someone for anything. The front desk locks the door at 10 pm. In order not to treat myself badly, I still booked the best room. The room is much larger, with a balcony, hot water air conditioning (the air conditioning is very noisy) and a refrigerator, because many rooms only have cold water and electric fans. There is no Wi-Fi in all rooms. I came here purely to see whale sharks. 100 meters to the right is the tourist center. Sign up for various diving and firefly watching activities at night, just for convenience. The service is OK, the attitude is very good and enthusiastic. It’s just that the food in the restaurant is very average, the shrimp is not fresh, and the fish is also cooked fishy. It is recommended to go out to eat or bring your own dry food to make do with 2 meals.

Booked this hotel last minute and it was okay for a one-night stay. The room was clean enough, but the amenities were basic. The staff was friendly, but the overall experience was just average. It served its purpose, but I wouldn’t choose it again if I had other options.

We're excited that it finally re-opened. Here's our review: ROOM Our first room was okay, but the filter of aircon is dirty so we had the staff cleaned it. next, we would like to go out to swim but their SDB was not fixed in the cabinet so we dont think how was that ”SAFE” knowing that it can be removed. so we just let it pass. then going back after our dip in the pool, we took a shower, but voila! the drainage doesnt drain at all 😂 so we decided to request to transfer to another room. so on the next room, as you enter, you will smell that it was not used for a period of time. the carpet was dusty, you can feel it on your feet. in this room, aircon and bathroom are now okay. RESTAURANT Volcanic Grill - before it was so nice to lounge here because of the food, but during our stay, the food was limited and there is no meat to grill 😅 how was that called volcanic grill? we ordered other food, and tbh, it's delicious and big serving. Breakfast - Since it is a weekday, we expect that it is not buffet, the food are not the same as before but it is still sumptious. we enjoyed our breakfast. POOL Of course, the hotel has the best view of Mayon. Nothing else to say, just look at the photo. SERVICE The staff are all respectful. PRICE It is a bit pricey given, they should have lower the price first to gain clients.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Nice hotel with good food…. With nice view and activities. Highly recommended … will definitely comeback here when I go back to Bicol

We stayed before here, and they are so accommodating so we decided to book again. The room is spacious and clean as well. We will definitely go back again.

Had great stay in Hotel Facade. Friendly staff, good and quiet location. Only serves chinese food in breakfast. Recommended 👍

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!

I would recommend the tenderness of the Front staff and the hard work of the Bell Door staff. Meals are not recommended. The location is right in front of the terminal.