The amenities like the pool and the beachfront are the good thing about this hotel. Not too crowded when we had our stay. They have very accommodating and courteous staffs and the vicinity is kept clean and comfortable. They are enough spaces to spend good time with the family and friends. We had the premier room and it was very comfortable with a pool view. The one facing the shore would have had a fascinating view of the sunset and the shore. The price is higher than the ones around it but was reasonable if traveling is big groups.
Room n place was clean but amenities was not complete, said they couldnt bring hairdryer from other rooms? There was no hot water until we asked receptionist about it for help. Telephone not working, wifi was worse than my data. Receptionist n team was really nice and sorry about the inconveniences tho. Room aircon was cold and the bed was comfy but the blanket kept coming off the blanket cover. Overall its okay to stay in but take note to bring your own hair dryer and if need help, have to walk to the receptionist for help.
Beachfront property with great pools and beachfront restaurant for great sunset cocktails. However the property is showing many signs of aging. In my opinion, an uplifting renovation is needed. The staff are all very attentive and requests are responded promptly. I had to request another room the next morning as the moldy smell of the ac is making me sneeze all night. Within the hour I was relocated to another room with an ocean view and overlooking the pools. Our request for a “tabo” was granted asap and I think that made our stay on the positive side. Little cons for improvement: face towel torn with holes, no smart tv with netflix, bad tv location in room, dirty smelly canal beside Coast restaurant, letting guests use pool with their street clothes on, hawkers on the beach, access road to the property is too narrow, hallways unlit, elevators not cleaned often, only 4 hangers, no microwave, outside food not allowed, tap water not potable and only 1 drinking water station each floor, no hand held shower head and a room safety deposit box that took 3 staff to get it operational.
Had a nice surprise of mixed fruits and wine. Candy gifts also for the young ones. Perfect for this holiday season The room is very spacious with soft pillows and blankets. Stayed at the loft. Room is good even for a family with cr provisioms for both loft and ground floor. They forgot space for luggage and clothes but its still ok for short stay. Highly recommended as plaza and calle crisologo are just a few steps away.
We are accommodated and well taken care of by the hotel staffs. Our room was clean. The pool was to die for.
We are looking forward to stay at the Proxy Hotel again when we come back in Alaminos.
Thank you so much for a wonderful stay!!!
We arrived at noon but needed to leave because it was not 2 pm. The lady did checked us in in advance, i paid Php1000 deposit before we left, we were told to just come back and they will let us in.
We came back just before 2pm. 3 of us needed to go to the city while 3 others stayed. When I arrived with my hubby and brother, we were surprised that my brother's wife and family stayed in the lobby waiting for us, said that they were not offered to go to the room since i was not there. Meanwhile, when we arrived this morning, the staffs are aware that were were all together as they were taking pictures of us in the lobby, they have this special mini stage that turns while taking 360 degrees selfie.
I was disappointed that our family was left in the lobby waiting instead of assisting them to our room.
Room is reasonably clean.
I like this hotel as the location is a plus. Very short distance to Calle Crisologo if you want to eat out. They also have their own resto in the hotel although very small.
Over all i like staying in this hotel and this is well recommended!
The scenery is very beautiful, a good place to take pictures, but it is very hot. This time, we lived in a two-bedroom villa. The sanitation conditions are worrying and need to be improved. It is very old and has not been updated. The service attitude of the waiters is good, and the food is very good Little, and not tasty, all in all, it is a place suitable for taking pictures, other hardware is not good, and the window is pasted with anti-light, it looks very simple, the room needs to be updated, it is already very dilapidated
I really like this hotel, though a bit difficult to find at the beginning, some people doesn't know this hotel and found out that's its just new. But eventually we figured it out, we saw the street sign Calle Jacinto. The room is clean with bath towel, liquid soap, tooth brush, bottled water. Paulo is very accomodating when we've reached the hotel. There are some decorative paintings around the living room area at the second floor. Though you can smell the freshly paint but since I love painting so I really don't mind it😁. It's a walking distance from the famous Calle Crisologo. We walked around and watched the famous dancing fountain at night and we don't have difficulty going back to the hotel since it's just near. The only problem we've encountered in our room is the toilet bowl has some problem but we've talked to Ms. Meg their supervisor and they will surely fix this asap. They served a set meal breakfast, you just need to choose which one you like to eat with coffee or juice. Overall, our stay is satisfactory and this hotel is highly recommended.
Very Good
17 reviews
8.8/10
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8.7/10
Very Good
GGuest UserGood -Park like setting, pet friendly, many nice pools to use. Couple villa has own little pool surrounded by plants for privacy. Air-conditioned room. Warm shower water, local drinking water provided. Eating area inside room, ref and sink. Gated entry with gate guard. Provided breakfast, portions are local but quite filling. Plenty of onsite parking (watch out for coconuts above car). Golf cart with driver available but the walk is really short and mostly flat. Toothbrush and amenities provided. Ants and bugs are typical so not an issue (bug spray recommended for foreigners). Employees welcoming and very responsive and well groomed. Room service (took for all meals).
Bad -lack of food menu in room with room service offered, housekeeping called Butler but not. Provided cell phone with load, load expired initially. Updates every 6 hours to phone via text message. 80% of time housekeeping could not be reached. Menu once either found on web site or brought to door many things not available and size of portion not clear. Food cold sometimes upon delivery and or not taste very good, food service is slow. Bar soap provided is nice but small (cut down from a larger bar). A bit of a drive to anything else nearby and not much else found to do here.
Ugly -Breakfast order lost on last day to check out, was placed 6PM in person at door night before. If had not called would not have been provided (since we had pet with us, opted for room service) Housekeeping light not working at front door to make up room. Ref compressor noise. Sometimes arcing / hum noise coming from electrical panel. Expectation of vacationer not in alignment with profit margin site manager is attempting to generate from each stay. You are left with a feeling of overpaying for a level of service that was lacking and this felt in relation to how the business just seems to be run. Arrival was overwhelming (good) but departure needs improvement.
GGuest UserWe arrived at noon but needed to leave because it was not 2 pm. The lady did checked us in in advance, i paid Php1000 deposit before we left, we were told to just come back and they will let us in.
We came back just before 2pm. 3 of us needed to go to the city while 3 others stayed. When I arrived with my hubby and brother, we were surprised that my brother's wife and family stayed in the lobby waiting for us, said that they were not offered to go to the room since i was not there. Meanwhile, when we arrived this morning, the staffs are aware that were were all together as they were taking pictures of us in the lobby, they have this special mini stage that turns while taking 360 degrees selfie.
I was disappointed that our family was left in the lobby waiting instead of assisting them to our room.
Room is reasonably clean.
FfishybloopRoom n place was clean but amenities was not complete, said they couldnt bring hairdryer from other rooms? There was no hot water until we asked receptionist about it for help. Telephone not working, wifi was worse than my data. Receptionist n team was really nice and sorry about the inconveniences tho. Room aircon was cold and the bed was comfy but the blanket kept coming off the blanket cover. Overall its okay to stay in but take note to bring your own hair dryer and if need help, have to walk to the receptionist for help.
SSoghra MahboubyThe amenities like the pool and the beachfront are the good thing about this hotel. Not too crowded when we had our stay. They have very accommodating and courteous staffs and the vicinity is kept clean and comfortable. They are enough spaces to spend good time with the family and friends. We had the premier room and it was very comfortable with a pool view. The one facing the shore would have had a fascinating view of the sunset and the shore. The price is higher than the ones around it but was reasonable if traveling is big groups.
GGuest UserHad a nice surprise of mixed fruits and wine. Candy gifts also for the young ones. Perfect for this holiday season The room is very spacious with soft pillows and blankets. Stayed at the loft. Room is good even for a family with cr provisioms for both loft and ground floor. They forgot space for luggage and clothes but its still ok for short stay. Highly recommended as plaza and calle crisologo are just a few steps away.
CChuaI like this hotel as the location is a plus. Very short distance to Calle Crisologo if you want to eat out. They also have their own resto in the hotel although very small.
Over all i like staying in this hotel and this is well recommended!
JJuniorWe are accommodated and well taken care of by the hotel staffs. Our room was clean. The pool was to die for.
We are looking forward to stay at the Proxy Hotel again when we come back in Alaminos.
Thank you so much for a wonderful stay!!!
RRose GabrielGreat Hotel in terms of cleanliness and staff service. Buffet breakfast also was very good. Woud be happy to book again this luxurious hotel in Vigan.
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