Hotel near Wroclaw City Center,Wroclaw100% of visitors choose this area
GGuest User2026.01.13
Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
Hotel near Wroclaw City Center,Wroclaw100% of visitors choose this area
Rrach_t2024.12.22
The hotel is about a 10 min walk from Wroclaw train station, and also about a 10 minute walk to the old town square where the Christmas market was. Perfectly situated I must say. The room was well maintained, and I really appreciated the wall in the bathroom that was heated (warm towel and clothes after shower in winter = bliss). The staff were all very friendly and helpful, sharing with us the map of the attractions and also bringing to our attention all shops would be closed on Sundays l. We had the most enjoyable stay here.
Hotel near Wroclaw City Center,Wroclaw100% of visitors choose this area
EeM.M2024.10.22
Hotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
Hotel near Wroclaw City Center,Wroclaw100% of visitors choose this area
RRick912025.04.10
The hotel service is quite good. The front desk greeted them warmly and politely. The room service was OK, but the room facilities were a bit loose. The breakfast was OK.
The stay was absolutely fantastic. The breakfast is superb and has a lot of variety. The spa and the gym are on the smaller side, but both facilities offer everything you need. What I loved especially was the location close to the cathedral and how quiet it was for such a central location.
Hotel near Wroclaw City Center,Wroclaw100% of visitors choose this area
SSALAVAT822025.11.20
It is pleased to be on the Wroclaw for business trip reason.
It was a very nice hotel personals, good parking zone, and room refreshments.... There are a lot of cafeterias and restaurants near hotel and nice architecture if you like to walk....
Located in Bielawa, don't pull me to this small town forest park, an extremely warm and quiet ”inn”. Amazingly large room, clean and tidy. The warm, lovely and polite reception at the front desk makes people feel at home. The lively and handsome little brother is very good at driving the dining atmosphere. The handsome guy in Poland is very handsome, the beauty is beautiful, and the lingering. The area of nearly 35 square meters is also a handful in Europe. European hotels are generally 10-20 Ping without parking. If it weren't for various reasons, I would definitely stay two more nights and take a look.
Great
14 reviews
9.2/10
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9,2/10
Great
GGuest UserOverall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
Rrach_tThe hotel is about a 10 min walk from Wroclaw train station, and also about a 10 minute walk to the old town square where the Christmas market was. Perfectly situated I must say. The room was well maintained, and I really appreciated the wall in the bathroom that was heated (warm towel and clothes after shower in winter = bliss). The staff were all very friendly and helpful, sharing with us the map of the attractions and also bringing to our attention all shops would be closed on Sundays l. We had the most enjoyable stay here.
SSALAVAT82It is pleased to be on the Wroclaw for business trip reason.
It was a very nice hotel personals, good parking zone, and room refreshments.... There are a lot of cafeterias and restaurants near hotel and nice architecture if you like to walk....
GGuest UserThe stay was absolutely fantastic. The breakfast is superb and has a lot of variety. The spa and the gym are on the smaller side, but both facilities offer everything you need. What I loved especially was the location close to the cathedral and how quiet it was for such a central location.
RRichardxiao002The bathroom in the room is very large, the bed is small, the location is convenient, the parking fee is very expensive, 105 zloty a day. Breakfast is average, the surrounding streets are beautiful, suitable for travel and leisure, there is no subway nearby.
GGuest UserUnfortunately, there were no German translations for food cards or other instructions!
The sports equipment was partially defect and not properly used.
Otherwise we liked everything very well!
GGuest UserGeneral issue is that the restaurant is to small when the hotel is fully booked, same applies for the car parking. Overall the hotel is ok but for what is offered overpriced. Breakfast average, nothing special…
EeM.MHotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
GGuest UserCompletely overrun, standing for hours at the reception, rooms are only available in the evening, no parking in the parking house is available for guests ( is used as a public parking house).
So who wants to stay here at Christmas time should look for a quieter hotel. €30 more is worth it in any case. Unfortunately mass dealing . The rooms are clean and ordened and the staff will try their best.
Ps. Who books Trip.com should be careful that the booking settings do not change during the booking process. The price changes and you are there without breakfast. After two attempts, we had decided to book breakfast on site, price was still acceptable.
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