In general everything was very good except the spa pool, small, it only has 4 sun loungers and nowhere else to sit, leave your bathrobe, the floor is flooded
We mistakenly booked the hotel in the wrong area, and a non-refundable reservation. A minute after the reservation we requested to cancel through the website where we made the booking - but a few hours later we received a refusal from the hotel - that is - they took money without our stay
We have no way to really rate this hotel. It can be excellent and it can be bad
The approach was not appropriate and therefore we were disappointed
We had a fantastic stay at Axis hotel! The staff was incredibly welcoming and went out of their way to make us feel at home. Our room was clean, comfortable, and had everything we needed for a relaxing stay. The location was perfect, with easy access to local attractions. We especially loved the breakfast and spa. Can’t wait to come back!”
The hotel is on the mountain, follow the navigation, the door is not particularly obvious, it is best to check during the day
in. The service staff is very enthusiastic, the environment is good, quiet and natural. The hotel has its own horse farm, and horseback riding is required.
Arcos de Valdevez é lindo e sem dúvida um lugar para voltar sempre desta vez ficamos pelo Luna que apesar de não ser um hotel recente é um que tem as melhores condições, super recomendo por todos os motivos e pelo preço qualidade, apenas acho que se fosse mais moderno pela decoração seria o perfeito, pois a nível de spa e pequeno almoço e o conforto das camas é sem dúvida maravilhoso 🤍
Tudo ok em termos gerais.
Necessita carregador para carro eletrico, nao acho correto o pagamento para empréstimo de toalha para piscina, deveria ter agua quente nos balneários da piscina.
Bom pequeno almoço e atenciosos no atendimento.
Excellent food, friendly staff . All was great, experience to repeat
Very Good
46 reviews
8.5/10
Price from
IDR 2,155,208
per night
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8.5/10
Very Good
永永兴李卫The hotel is on the mountain, follow the navigation, the door is not particularly obvious, it is best to check during the day
in. The service staff is very enthusiastic, the environment is good, quiet and natural. The hotel has its own horse farm, and horseback riding is required.
GGuest UserIn general everything was very good except the spa pool, small, it only has 4 sun loungers and nowhere else to sit, leave your bathrobe, the floor is flooded
GGuest UserWe mistakenly booked the hotel in the wrong area, and a non-refundable reservation. A minute after the reservation we requested to cancel through the website where we made the booking - but a few hours later we received a refusal from the hotel - that is - they took money without our stay
We have no way to really rate this hotel. It can be excellent and it can be bad
The approach was not appropriate and therefore we were disappointed
BBigkidsarahWe had a fantastic stay at Axis hotel! The staff was incredibly welcoming and went out of their way to make us feel at home. Our room was clean, comfortable, and had everything we needed for a relaxing stay. The location was perfect, with easy access to local attractions. We especially loved the breakfast and spa. Can’t wait to come back!”
GGuest UserVery good hotel, with a magnificent pool. Relatively close to the city center, you can walk.
What I don't understand is that you can't pay by card if you buy less than €5 at the hotel bar. You can't have a beer without metal. One of the people who worked there insisted a lot that you couldn't pay less than €5 with a card, it was also difficult for them to charge it to my room by showing my ID at reception, finally and as an exceptional favor, they charged it to me and I paid it in the checking out. It shouldn't be that difficult.😫
LLopesssStaff simpático, pequeno almoço bom, o quarto agradável mas com cheiro a mofo, a piscina e spa pouco satisfatório e igualmente com cheiro a mofo a zona envolvente com pouco respiro e luz
GGuest UserTudo ok em termos gerais.
Necessita carregador para carro eletrico, nao acho correto o pagamento para empréstimo de toalha para piscina, deveria ter agua quente nos balneários da piscina.
Bom pequeno almoço e atenciosos no atendimento.
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