Posted on Feb 19, 2026
Gergana Rushid
Very Good Stay with One Important Suggestion
I had a very pleasant stay at Porto Bello Hotel Resort & Spa. The hotel is clean, well-maintained, and offers excellent service. The staff is professional and helpful, and the location is convenient. Overall, the facilities meet the expectations of a quality resort.
However, I would like to make one important suggestion regarding the spa area. During my 6-day stay, I was unfortunately not able to use the steam room or sauna even once. The steam room was consistently occupied by children playing, including with inflatable toys. While I fully understand that this is a family-friendly hotel, I believe the spa area – especially the steam room and sauna – should remain a calm and relaxing space, ideally with restricted access for children.
Introducing clearer rules or age limits for certain spa facilities would significantly improve the experience for guests seeking relaxation.
Aside from this point, my overall experience was positive, and I would recommend the hotel.
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Price per night from:TRY 5,559
Posted on Aug 6, 2026|Standard Suite
Guest User
The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day.
Breakfast offered a good variety of food, and items were replenished quickly by attentive staff.
Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience.
Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel.
The complimentary shuttle bus to the beach was a welcome benefit.
Unfortunately, my positive impression of the hotel changed dramatically midway through our stay.
Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving.
When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did.
When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times.
I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day.
The refund did not happen.
The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned.
As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response.
Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again.
If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it.
Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives.
I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.
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Price per night from:TRY 5,506
Posted on Jul 28, 2022
Shah
Food was good value for the money Tell me it's good and it's next to the beach
Reception was helpful
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Price per night from:TRY 4,864
Posted on Feb 8, 2025
alogaidi
The best hotel in Antalya in terms of cleanliness, arrangement, view and food
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Price per night from:TRY 29,562
Posted on Sep 27, 2026|Deluxe Room with Sea View
Shuishoulanka
The hotel's breakfast and dinner buffets were excellent, offering a wide variety of high-quality and delicious dishes. The restaurant staff provided outstanding service. The hotel's decor was unique and striking, with a prominent red and white color scheme and numerous mirrors, leaving a lasting impression. I've stayed in many hotels, both domestically and internationally, over the years, and most of them I can't even remember. But this hotel is truly unforgettable. The sea view from the hotel is beautiful, and the outdoor pool is very nice. The hotel staff were all very friendly. I stayed in a sea view room for three days and it was very comfortable and enjoyable.
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Price per night from:TRY 9,418
Posted on Mar 26, 2026
Guest User
The hotel is very clean, the food is delicious, the children playing fields are beautiful. The caregivers of children are very good.
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Price per night from:TRY 6,292
Posted on Aug 28, 2026|Standard Room with Land View
Linda BeylerAğustos ayında bu yıl tatilimiz oldukça spontane gelişti. Ancak biz her zaman otel seçerken çok temkinli davranırız. Eşim Belek’i çok sever ve oradaki her otelin iyi olduğunu söyler. Ben ise Side’yi daha çok seviyorum — bana daha yakın, daha sıcak ve kalbime dokunan bir yer. Bu yüzden ona kibarca The Raga Side Fine Dining’i önerdim.
Eşim son ana kadar fikrimi değiştirmem için beni ikna etmeye çalıştı. Odaya girip kapıyı açtığımız ana kadar oldukça gergindi ve etrafı şüpheyle inceliyordu.
Resepsiyonda bizi son derece sıcak karşıladılar ve rezervasyonumuzdan daha iyi bir oda teklif ettiler. Ancak gerçek rahatlama, odayı açtığımız anda geldi. Ve o andan itibaren tatilimiz, hayatımızın en güzel deneyimlerinden birine dönüştü.
Dört kişilik bir aile olarak geldik ve bu deneyim bizim için gerçekten unutulmaz oldu.
Bizim için en önemli “son sınav” yemeklerdi. The Raga Side Fine Dining’i seçmemizin ana nedeni de buydu — çünkü yemekler hakkında çok iyi yorumlar okumuştuk ve beklentilerimiz fazlasıyla karşılandı.
Restorandaki yemek çeşitliliği her gün o kadar fazlaydı ki her şeyi denemek neredeyse imkânsızdı. Üstelik menü her gün yenileniyordu, bu da deneyimi daha da özel kılıyordu.
Biz ayrıca plaj hizmeti için de özellikle teşekkür etmek isteriz. Plajdaki bar çalışanları ve QR kod sistemiyle siparişleri hızlı ve son derece kibar bir şekilde getiren ekip gerçekten çok profesyoneldi.
Bizim için en etkileyici detaylardan biri ise şuydu: Saat 18:00’den sonra artık sahilde içecek siparişi verilemiyordu (içecek veya dondurma isteyen misafirler kendi barından temin edebiliyordu), ancak buna rağmen kimse şezlonglarımızı toplamaya gelmedi, şemsiyeleri kapatmadı ve bizi rahatsız etmedi. Yani hizmet sona ermiş olsa bile misafirler tamamen özgür bırakıldı. Bu sayede gün batımını sahilde huzur içinde izleyebildik — bu detay bizim için çok kıymetliydi.
Otel seçiminde bizim için önemli olan tüm kriterler eksiksiz karşılandı: denize yakınlık, plajın temizliği, mükemmel hizmet ve olağanüstü yemekler.
Ve şimdi büyük bir içtenlikle, bu unutulmaz deneyimi mümkün kılan The Raga Side ailesine teşekkür etmek istiyoruz.
Bu harika otel konseptini hayata geçiren sahibine, bizi içtenlikle karşılayan ve oda seçimimizde yardımcı olan yönetime, resepsiyondaki tüm nazik ve profesyonel çalışanlara teşekkür ederiz.
Barmenlere, garsonlara ve animasyon ekibine de özel teşekkürler — hepsi son derece profesyonel, saygılı ve misafir odaklıydı.
Ve en büyük teşekkürümüz, perde arkasında büyük emekle çalışan mutfak ekibine. Ellerinizle yarattığınız lezzetler gerçekten unutulmazdı.
The Raga Side Fine Dining çalışanlarına, yönetim ekibine, resepsiyona, güvenlik ekibine, animasyon takımına, sahil bar ekibine, garsonlara, barmenlere, muhteşem şeflere, temizlik ekibine ve bahçıvanlara — kısacası tüm ekibe sesleniyoruz. Sizin işiniz gerçekten çok değerli.
İşinize duyduğunuz özeni, misafire gösterdiğiniz saygıyı ve sıcaklığı gerçekten hissettik.
Bu muhteşem deneyimi yaratan tüm ekibe içtenlikle teşekkür ederiz. Hepiniz bu deneyimin bir parçasısınız.
Bizim için bu tatil sadece bir konaklama değil, kalbimizde yer eden çok özel bir anı oldu. Tüm The Raga Side ailesine selamlar ve saygılar. Çok yakında tekrar görüşmek üzere.
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Price per night from:TRY 6,480
Posted on Aug 6, 2026|Economy Double Room
Guest UserHighly recommended. They have Russian-speaking staff. The hotel's beach club is superb, and the hotel itself is worth the money. Great value for money and service. I'll definitely be back! 🥰
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Price per night from:TRY 3,542
Posted on May 12, 2025
Guest User
I went with my wife and it was a better place than I expected, just the location seemed a little out of place for me, other than that it is definitely a place where you can stay with peace of mind.
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Price per night from:TRY 3,202
Posted on May 9, 2026|Deluxe Sea View Room With Balcony
ClaraRMy wife and I moved to the Concorde De Luxe Resort after a terrible experience at another hotel, and it completely saved our honeymoon! This is a genuine 5-star resort in every way. A huge thank you to Mehmet at reception and the amazing Guest Relations team for their incredibly warm welcome and flawless service.
The rooms are spotless with excellent soundproofing, and the facilities (spa, pools, and private beach) are beautifully maintained. The food is absolutely incredible—fresh, high-quality, and they serve premium brand-name beverages. Every staff member goes above and beyond to make you feel special. If you want a stress-free, luxury holiday with staff who genuinely care, do not hesitate to book this hotel. We are already planning to come back!
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Price per night from:TRY 15,174