Guest User
September 4, 2023
This was the most terrible and traumatic experience I faced. As soon as we walked in the guy at the reception was a short bald guy that was rude from the beginning. We asked for an iron and he said there wasn’t any, and to go to nearby laundry for it. We were tired and slept directly, at around 9 am I woke up with a heavy drilling construction voice beside my room. I have epilepsy and migraine and hence I can sometimes be sensitive to such constant hammering and loud construction voices. I asked my husband to go and asked them to change the room as it was too loud, while he went out. I was changing my clothes and a huge hole was drilled into our room that caused the wall to break and the stone from the debris to hit my head and arm. Seeing this I went out to complain and saw the guy was fighting with my husband and hurling abuses. He didn’t listen to us and said there’s no room available and do whatever you want and punch me if you want to too!!!!!!!! All this while I was shaken and traumatised from the events while he kept harassing us further. The cleaning staff and construction men saw this and stopped him and called the manager. The manager was shocked to see the hole in room, was apologetic about my injury and then within minutes he changed our room and even provided us with an iron !!!!!!!! He was lying to us from about the vacancy of rooms and iron as well. There was no coffee or water available either. Please don’t go here if you don’t want your privacy invaded and then further harassed upon asking for merely changing the room as there’s a whole big hole drilled into your room that hit you in the head as well with constant hammering right across your room. They had no regard for female safety and privacy and instead was provoking my husband to punch him if he was that upset !!!!!!!! Overall it’s been a traumatic pathetic experience. Please don’t go there if you don’t want to be harassed.