A hidden gem of a hotel with spectacular views of Mount Fuji! I booked a random room just a week before Golden Week, and upon entering, I was immediately struck by how spacious and bright it was. The room itself was also very roomy and incredibly clean. Both of their hot springs offer direct, panoramic views of Mount Fuji! The large floor-to-ceiling windows in the breakfast restaurant started my day off beautifully. It happened to be Children's Day in Japan, and the hotel thoughtfully provided games and movies for the kids. I was very satisfied with this stay. I highly recommend staying two or three nights – it's truly rejuvenating.
The hostess is absolutely wonderful. If I ever come back to Mount Fuji, I'd choose this hotel specifically because of her. She helped me book a car to see the fireworks festival, translated for me, lent me a bicycle to ride around the lake, and even offered to drive me when it rained while I was on my way to Lake Yamanaka Hirano. She's the same age as my father and married into Japan a long time ago. The hot springs are great, and breakfast is delicious.
Facilities: Very comprehensive
Hygiene: Clean
Environment: Excellent
Service: Outstanding
Pros: Close to nature with beautiful scenery. They focus on the experience, and both breakfast and dinner are self-cooked. If you book in advance for a weekday, they can drop you off at the station. The staff are very polite.
Cons: Transportation isn't very convenient. You have to take a taxi from Kawaguchiko Station, and taxis are hard to come by – you might wait around 40 minutes. The hotel only offers pickup service for guests with a Japanese mobile number. Check-out time at 10:00 AM is too early. Breakfast ingredients are delivered at 8 AM, so by the time you cook, eat, clean up, and wash the dishes, it's already check-out time. You also have to wash your own dishes after breakfast and dinner, but the tap water in the mountains in early spring is freezing cold. The Pao (yurt/tent) is quite damp and has a musty smell; even the curtains are moldy.
A short drive from Lake Yamanaka, we checked into here for the night—mainly because we wanted to explore the area and try the region’s famous Hōtō noodles.
We chose a traditional Japanese futon room for the experience. That meant laying out our own beds—slightly clumsy, a bit of trial and error, and a lot of laughing when we realised there’s no “redo” once everything’s set.
The weather had a chill to it, so the onsen became the highlight. Stepping into the hot water while the cold air lingered outside—it slowed everything down in a way you don’t realise you need.
Nothing extravagant, nothing overly planned. Just the four of us, figuring things out as we went.
Looking back, it wasn’t the hotel or even the lake—it was those small, unpolished moments that made the night feel complete.
The self check-in was very strange. There were many Japanese staff and a foreign staff members but they insisted that I my name and address manually.
Then I had to pay the onsen tax, which is fair.
The machine suggested either cash or credit card. I chose credit card and then the staff suddenly popped his head out to tell me to pay cash, which is extremely strange.
It was very confusing. Either they set up their machine correctly, or they should stick to traditional check-in since they have a lot of staff. Still after I paid it took quite some time to get the key, they were ineffective.
The room was OK, even though my booking was for 2 BEDS and 1 futon but only got 3 MATTRESSES on the tatami floor...
I really enjoyed the bathtub with a view on the lake although there are only few of these bathrooms.
The outside onsen looked nice but one of the baths was out of use, unfortunately.
Very good oil hotel, perfect equipment, clean and tidy rooms, daily necessities are all available, convenient location, courteous staff, thoughtful care, next time you book the choice.
The location of the hotel is relatively remote, but it is no problem if you travel by car.
The design and decoration of the hotel are very fashionable, clean and tidy, the surrounding environment is quiet, and you can see deer, kittens, etc. The hotel has two private hot springs for bathing. You can use it by making an appointment with the staff. The basic ladies' toiletries are all available, and the hair dryer is from Dyson✨
The hotel staff were very helpful and patient. I had a problem with my car when I was traveling by car. I needed to call the local police and get a report for insurance compensation. Thanks to the staff who always helped me communicate in Japanese, it made things a lot easier and saved me a lot of worry. 👍All the staff are very helpful. Although I only stayed for one night, I felt very comfortable.
I highly recommend this hotel. Although Lake Kawaguchi is more popular, Lake Yamanaka is also good. It is close to Shiratorihama and you can have close contact with many swans😆
We really enjoyed our stay with our 5 year old
It was a treat to stay in a traditional hotel with Yukata and sleeping on Tatami beds.
The food was absolutely amazing and very delicately prepared. Luckily, we had our own private open air bath, otherwise it was extremely difficult to book any reservations for the onsen and private baths.
By the time we checked in, everything was pretty much fun
Our kid loved the cute kid's amenities kit, feeding the carp and walking through the garden.
Thank you for such a wonderful stay.
An unexpectedly delightful stay! The hotel facilities were incredibly spacious. The room was huge, and our mountain-view room offered views of Mount Fuji. The hotel features a hot spring bath with multiple relaxation areas, offering not only ice water but also fruit vinegar. The lobby floor has a lounge that's open in the afternoon and evening, providing a variety of snacks (dried fruits, cheese, crisps, candies), soft drinks, juices, and various alcoholic beverages. You can stargaze on the rooftop, surrounded by a spectacular 180-degree starry sky. The breakfast area has two sections, offering a wide array of breakfast items and desserts. A thoughtful touch: the front desk even calls your room before breakfast ends to remind you to eat! 👍 Furthermore, the children's play area is excellent, spanning two half-levels with balls, board games, books, a board game section, a small toy truck area, and large climbing play structures. It's truly perfect for families with children. 😍😍 I recommend checking in a bit early. 😊
we loved this hotel the most as it had a mini garden we could enjoy, room was super clean and modern vibe. Interesting how their breakfast was delivered to our room in a wooden box. there was welcome drinks sparkling wine. Do note that you need to book their dinner (for mains) in advance (preferably 1 day in advance), latest till 3pm of the same day. We didn’t know and arrived at 4+ so we missed the timing, however we managed to still dine in and ordered their appetisers and snacks, which were also filling enough. the latest late check out we could get was till 11.30am. location is slightly inaccessible if you dont drive. we rented a car so it was still okay for us.
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GGuest UserA hidden gem of a hotel with spectacular views of Mount Fuji! I booked a random room just a week before Golden Week, and upon entering, I was immediately struck by how spacious and bright it was. The room itself was also very roomy and incredibly clean. Both of their hot springs offer direct, panoramic views of Mount Fuji! The large floor-to-ceiling windows in the breakfast restaurant started my day off beautifully. It happened to be Children's Day in Japan, and the hotel thoughtfully provided games and movies for the kids. I was very satisfied with this stay. I highly recommend staying two or three nights – it's truly rejuvenating.
NNathalie KarmannThe self check-in was very strange. There were many Japanese staff and a foreign staff members but they insisted that I my name and address manually.
Then I had to pay the onsen tax, which is fair.
The machine suggested either cash or credit card. I chose credit card and then the staff suddenly popped his head out to tell me to pay cash, which is extremely strange.
It was very confusing. Either they set up their machine correctly, or they should stick to traditional check-in since they have a lot of staff. Still after I paid it took quite some time to get the key, they were ineffective.
The room was OK, even though my booking was for 2 BEDS and 1 futon but only got 3 MATTRESSES on the tatami floor...
I really enjoyed the bathtub with a view on the lake although there are only few of these bathrooms.
The outside onsen looked nice but one of the baths was out of use, unfortunately.
WWinWin 小豆An unexpectedly delightful stay! The hotel facilities were incredibly spacious. The room was huge, and our mountain-view room offered views of Mount Fuji. The hotel features a hot spring bath with multiple relaxation areas, offering not only ice water but also fruit vinegar. The lobby floor has a lounge that's open in the afternoon and evening, providing a variety of snacks (dried fruits, cheese, crisps, candies), soft drinks, juices, and various alcoholic beverages. You can stargaze on the rooftop, surrounded by a spectacular 180-degree starry sky. The breakfast area has two sections, offering a wide array of breakfast items and desserts. A thoughtful touch: the front desk even calls your room before breakfast ends to remind you to eat! 👍 Furthermore, the children's play area is excellent, spanning two half-levels with balls, board games, books, a board game section, a small toy truck area, and large climbing play structures. It's truly perfect for families with children. 😍😍 I recommend checking in a bit early. 😊
GGuest UserI very much enjoyed my stay at the Shimobe Hotel. I originally wanted to stay at a nearby temple in Mount Minobe but realized that it was mainly an experience made for foreigners. I think we were the only foreigners there for our 2-night stay. I personality want to avoid staying with foreigners and want more of the local experience. The service was great, they could check you in and out without too much of a language barrier. We added dinner during check-in without any problem, we realized that the town closed early at night and was concerned that we wouldn't find a great place to eat dinner. The buffet dinner was great and we got a complimentary sashimi plate and yuzu highball on our second day. The breakfast buffet was also very good with a mix of local and western dishes. The station is located right near the hotel so it makes it a perfect spot to make a quick Mount Minobe day trip.
RRon_NYanagiya is a nice little local onsen. They do not have too many rooms so you will not feel overcrowded. It is a nice place to spend for days to relax your body and mind.
Staff are very friendly and helpful. They can speak limited English but in case you come across any issue with language, feel free to use translation app.
If you are driving, the onsen is easy to find and there is a carpark in front of the Onsen with plenty of space. There are also 2 x EV charging but not sure if they are for onsen guess.
The room is spacious, clean and tidy. The air conditioner is featured with heater and cooler function, so you don't have to worry about weather during winter and summer.
The hot spring is open for 24 hrs, except time when they swap between male and female access, usually it takes 30 minutes and they take this opportunity to clean up the facilities too.
Food are generally fine and portion is reasonable. Staff are caring d considerate. We have two kids at age of 7 and 9 and they do not take spicy or raw food. When they noticed, they have offered to tailor made the breakfast for the kids so that they don't prepare food that kids do not eat.
수수비니버스Service staff were efficient, although queueing to trade your keys for your shoes slowed things down. (Understandable, because this is also a day-trip onsen, so the hotel needs to ensure all tabs are covered before letting guests go.)
Facilities were old but well-maintained, although my room window couldn't be closed without force. Wide variety of baths to choose from, and convenient hours.
Note that there is no shampoo, conditioner or body soap in guestrooms, as this is an onsen facility - all soaps and bath amenities are provided in the onsen area.
Several onsite restaurants providing many food options, which made up for the lack of vegetarian-friendly options around the area.
GGuest UserWarm and cozy place to recharge yourself after a visit in the Kawaguchiko area. All amenities and facilities are just perfectly clean and easily accessible, while they are keeping some of the Japanese customs which adds more elements in your stay. Host and staff were extremely friendly and attentive, just right by your side whenever you need them. Deffo recommend without reservation if you’re visiting Kawaguchiko soon.
OOppa LimA short drive from Lake Yamanaka, we checked into here for the night—mainly because we wanted to explore the area and try the region’s famous Hōtō noodles.
We chose a traditional Japanese futon room for the experience. That meant laying out our own beds—slightly clumsy, a bit of trial and error, and a lot of laughing when we realised there’s no “redo” once everything’s set.
The weather had a chill to it, so the onsen became the highlight. Stepping into the hot water while the cold air lingered outside—it slowed everything down in a way you don’t realise you need.
Nothing extravagant, nothing overly planned. Just the four of us, figuring things out as we went.
Looking back, it wasn’t the hotel or even the lake—it was those small, unpolished moments that made the night feel complete.
GGuest User- **Unbeatable Views**: All rooms offer direct, breathtaking views of Mount Fuji. You can enjoy the stunning mountain and lake scenery from your private onsen bath, balcony, and even the fireplace area, with spectacular sunrises and sunsets.
- **Ultimate Private Onsen Experience**: All 32 suites feature a semi-open-air natural hot spring bath (fed by Mount Fuji volcanic rock), with fresh water and disinfection daily, ensuring maximum privacy.
- **Impeccable Service**: The concierge service is attentive, efficient, and discreet. The kaiseki dinner and breakfast, featuring seasonal, fresh ingredients, are beautifully presented.
AAnonymous UserPros: Close to nature with beautiful scenery. They focus on the experience, and both breakfast and dinner are self-cooked. If you book in advance for a weekday, they can drop you off at the station. The staff are very polite.
Cons: Transportation isn't very convenient. You have to take a taxi from Kawaguchiko Station, and taxis are hard to come by – you might wait around 40 minutes. The hotel only offers pickup service for guests with a Japanese mobile number. Check-out time at 10:00 AM is too early. Breakfast ingredients are delivered at 8 AM, so by the time you cook, eat, clean up, and wash the dishes, it's already check-out time. You also have to wash your own dishes after breakfast and dinner, but the tap water in the mountains in early spring is freezing cold. The Pao (yurt/tent) is quite damp and has a musty smell; even the curtains are moldy.
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