Stepping off the bus at Lake Yamanaka, I immediately spotted this hotel perched on the hilltop – the views of Mount Fuji are absolutely unbeatable! Plus, their hot spring is a semi-open-air style, so you can soak while enjoying that incredible Fuji scenery.
I was a little nervous when I checked in and found my booking wasn't on the list, but thankfully I was eventually assigned a room. The location is convenient for those with cars, and there's parking available outside. The suite is quite spacious, with two adjoining rooms and two bathrooms with bathtubs. I stayed on the basement floor, and although there was heating, it was still chilly. There are two private outdoor baths, and you can get yukatas (light robes) in the lobby. The lounge has massage chairs and juice popsicles. The breakfast area offers views of Mount Fuji, and you can enjoy a hearty breakfast (bread basket, scrambled eggs, sausages, fruit, salad, coffee/tea) while admiring the mountain.
It was very good! There is a large bath and the hotel is beautiful.
However, it is a pity that there is only one elevator.
But when I go to Yamanashi again, I want to take care of you here.
We had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe.
The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents.
The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well.
The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating.
Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.
This hotel has a very traditional, old-fashioned feel. We arrived at Lake Kawaguchiko around 11 PM, so we had to take a taxi to the hotel. We rang the bell at the front desk, and a staff member, wearing traditional wooden clogs, came out. They barely understood English but were very dedicated. They escorted us to our room, meticulously explaining each facility, and even gestured to show us where breakfast would be served. If you want a lake view, I recommend booking a Japanese-style room. We booked a Western-style room, which was on the other side, and in the morning, we saw smoke rising from chimneys outside – a charming, everyday scene. We didn't see any bears, but surprisingly, we spotted monkeys! Breakfast was a set meal, though eating fish so early in the morning took some getting used to. The morning shuttle can take you to Lake Kawaguchiko. For the return trip in the afternoon, the shuttle only picks up after 3 PM. Alternatively, you can take the Red Line bus to a jewelry museum (I can't recall the exact stop) and walk a few steps from there. On weekend evenings, you can watch fireworks from across the river, right outside the hotel. They launch them from both the left and right sides. If you want a closer view, follow the crowd to the left for about 10 minutes.
The hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
The room wasn't too small, just right for two people and two large suitcases. It's quite far from restaurants and surrounded by nature. If you don't rent a car, getting around is very difficult. The owner is kind.
We were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming.
Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean.
Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!
They had Bumbo and bath rentals available, so even small children could enjoy the hot springs.
The hair dryer in our room was broken and unusable, but we managed to find a hair dryer in the large public bath! It was quiet, in a great location, and we were able to relax.
Approximately 11 min walk from the station which isn’t too bad. However, it might be quite a walk if you have 2 big luggages. Booked a private room on the 2nd floor and thankfully the staff (male) helped us carry our bags up the stairs.
The shower was well equipped with shampoo, conditioner, and body wash and lots of hot water and good pressure.
Walls are rather thin so you can hear people walking up and down the stairs or even opening their bags.
Hotel view was amazing from the room
Amazing
80 reviews
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GGuest UserStepping off the bus at Lake Yamanaka, I immediately spotted this hotel perched on the hilltop – the views of Mount Fuji are absolutely unbeatable! Plus, their hot spring is a semi-open-air style, so you can soak while enjoying that incredible Fuji scenery.
GGuest UserThe hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
RRomain DannaWe had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe.
The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents.
The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well.
The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating.
Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
RRon_NYanagiya is a nice little local onsen. They do not have too many rooms so you will not feel overcrowded. It is a nice place to spend for days to relax your body and mind.
Staff are very friendly and helpful. They can speak limited English but in case you come across any issue with language, feel free to use translation app.
If you are driving, the onsen is easy to find and there is a carpark in front of the Onsen with plenty of space. There are also 2 x EV charging but not sure if they are for onsen guess.
The room is spacious, clean and tidy. The air conditioner is featured with heater and cooler function, so you don't have to worry about weather during winter and summer.
The hot spring is open for 24 hrs, except time when they swap between male and female access, usually it takes 30 minutes and they take this opportunity to clean up the facilities too.
Food are generally fine and portion is reasonable. Staff are caring d considerate. We have two kids at age of 7 and 9 and they do not take spicy or raw food. When they noticed, they have offered to tailor made the breakfast for the kids so that they don't prepare food that kids do not eat.
수수비니버스Service staff were efficient, although queueing to trade your keys for your shoes slowed things down. (Understandable, because this is also a day-trip onsen, so the hotel needs to ensure all tabs are covered before letting guests go.)
Facilities were old but well-maintained, although my room window couldn't be closed without force. Wide variety of baths to choose from, and convenient hours.
Note that there is no shampoo, conditioner or body soap in guestrooms, as this is an onsen facility - all soaps and bath amenities are provided in the onsen area.
Several onsite restaurants providing many food options, which made up for the lack of vegetarian-friendly options around the area.
GGuest UserI have
Had the best stay at Marriott, from check in to check out, from front staff to restaurant, they all very friendly and helpful! outstanding service!
Hotel facilities are great too, love the outdoor hot spring with snowing view.
Rooms are huge and clean, facing the forest 🌳
Foods are great also, they added a lot of Japanese element to western food. And they were all well-balanced.
Very peaceful, welcoming and comfortable stay! Would definitely come back again with my families.
GGuest UserThe hotel is very close to Lake Kawaguchi, making it a great starting point for sightseeing around the lake. It's also close to shops. The owner was very nice and helped me take my luggage upstairs. When I left, he took me to the station. The room is actually suitable for families, with standard Japanese tatami. You need to go downstairs to take a shower, but you can usually wash up in the room. The environment is very comfortable.
GGuest UserRoom: You can see Mount Fuji, and the room is fully equipped, even with an indoor fireplace. All the fragrances are pine-scented.
View: The garden is quite small, with a camping-style vibe. Compared to the exquisite gardens in Kyoto and Nara, it's a bit less refined, but it's a different style, so it's not really a fair comparison. It really depends on personal preference.
Location: It's about a 10-minute walk uphill from the Maple Corridor to Lake Kawaguchiko. There are no convenience stores near the hotel; you have to walk downhill towards Lake Kawaguchiko to find one. However, the public bath offers free ice cream and a water bar!
Food: Dinner was an elaborate kaiseki meal that took two hours to finish. Breakfast was a Japanese-style meal, and both were very substantial.
GGuest UserWe were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming.
Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean.
Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!
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