Hmm... I really don't want to speak ill of others, but I can't help it.
1. The hotel staff initially thought I didn't speak Japanese, so they just handed me an English check-in guide and finished the check-in process.
2. The hotel hangers were so dirty that they stained my white clothes, forcing me to wash them.
3. There was differential treatment; their own people got bottled water, while we got nothing.
I probably won't choose to stay here again.
Definitely NOT A 5 star hotel quality and service. When we arrived, we were not greeted at the door, we had quite a few luggages but none of the staff even insisted on helping. The rooms felt small, nothing interesting with the interior (to be honest, it felt just like a better version of a business hotel), no bathtub in the rooms just a plastic shower room. Another thing I noticed is due to having only two elevators, I often encountered to full elevators especially during busy hours when people go to the public bath on the 5th floor. We also had to pay 1000 yen per night extra for parking which I find it absurd. The staff were not very attentive and all looked kinda like students. Overall, this hotel should not be ranked 5 stars. I will not go back.
The hotel was recently remodeled, so it was incredibly comfortable. It felt like I was in a brand new room. As is typical for business hotels, the room was small, but it was comfortable and convenient throughout my three-night stay. There's a small public bath (for men) on the top floor, but the large windows prevented any feeling of stuffiness, making for a comfortable stay. The location was also great, right next to Kochi's famous market. Oh, and it seems like Hanwha Eagles players often use this hotel during spring training. I'm not a fan, but it was nice to see them.
Clean and nice rooms. Friendly staff. Great location close to Kochi train station a 13 min walk to the AEON mall. Awesome if u stay on a Sunday they have a great Sunday Market only 13mins walk also. Fresh local produce, nice food and local crafts being sold. Definitely worth a visit if u are there Sunday.
This hotel is conveniently located within walking distance of major attractions like Hirome Market, Kochi Castle, and Harimaya Bridge, as well as JR Kochi Station. There's also a streetcar stop right in front, which makes getting around very easy.
It was really awesome.....At the door, a gentleman came to ask our names. He knew we were staying today and came to greet us. We were arranged in a Western-style room with yukata, socks, and clogs ready. The yukata was super nice...I went to the big bathroom to take a bath at night and slept comfortably.
The breakfast the next day was too exaggerated...A lot of odds and ends. I was shocked by the ritual of Japanese cuisine🤯From the main course to the dessert, I ate it to my heart's content.
The hotel has its own meals and supermarkets. The souvenirs sold in the supermarket are also cute!
There is a bus stop at the door of the hotel, which is super convenient! I will stay at Chengxi Pavilion next time I come here.
Comfort Hotel Kochi became our 12th hotel on this journey, and honestly, it was one of the most pleasant surprises so far. We checked in earlier today, and the location immediately scored big points — it is just a comfortable 5-minute walk from Kochi Station, making arrival very easy.
The hotel itself feels brand new, and that freshness really shows. The lobby is slightly more spacious than other Comfort Hotels we have stayed at in Japan, which made a great first impression. Check-in was smooth even though it was done via a machine, and there was a friendly staff member nearby who stepped in to help and speed up the process when needed — a small touch, but very much appreciated.
We were assigned a room on the highest floor, and to our surprise, this turned out to be the biggest standard double room we have ever stayed in across all Comfort Hotels in other cities. The room felt new, spotless, and thoughtfully laid out. The entrance area was spacious enough to fully open our large luggage without playing Tetris — always a win.
The bed was comfortable, and while two pillows were already provided, I was able to get additional ones easily. There was a proper desk and chair, making it comfortable to sit down and work. The TV felt modern as well, with YouTube available, which was a nice bonus after a long day out. Even the bathroom was more spacious than expected, adding to the overall comfort.
What made the stay even better was the free breakfast included for both nights of our stay, which always adds great value. On top of that, the streetcar station is also within walking distance, making it very convenient to explore Kochi without any hassle.
Overall, Comfort Hotel Kochi exceeded our expectations — modern, comfortable, spacious, and well-located. It was a solid and satisfying stay that made us glad we chose it.
The location was extremely convenient, being within walking distance of the station and close to the downtown area. While some parts of the building and guest rooms show their age, they are meticulously cleaned and comfortable. Many guests praised the wide variety of breakfast options and the taste, and the hotel is highly rated for its cost-performance ratio. On the other hand, some guests noted that the distinction between non-smoking and smoking rooms was unclear, and there were requests for improvements in the front desk service and check-in waiting times.
I have stayed here several times when I go back home. This time I stayed here the day before the Kochi Ryoma Marathon. Normally I don't have much trouble finding a place to stay, but this time it was the day before a big event, so I was lucky to be able to make a reservation. The hotel staff were, as always, very friendly, kind, and pleasant. I often make reservations with my family, so I'm glad they have Western-style rooms for families. This is one hotel I would like to stay at in the future.
The hotel garden is very beautiful. The service is very good. The room facilities are average but very comfortable. The public facilities are great. There are great scenery and shrines around. The transportation is very convenient. It is a 10-minute walk from Kochi Castle. I will come again. The breakfast is very complete and there is local bonito.
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AANDREAS NUR JAHJAComfort Hotel Kochi became our 12th hotel on this journey, and honestly, it was one of the most pleasant surprises so far. We checked in earlier today, and the location immediately scored big points — it is just a comfortable 5-minute walk from Kochi Station, making arrival very easy.
The hotel itself feels brand new, and that freshness really shows. The lobby is slightly more spacious than other Comfort Hotels we have stayed at in Japan, which made a great first impression. Check-in was smooth even though it was done via a machine, and there was a friendly staff member nearby who stepped in to help and speed up the process when needed — a small touch, but very much appreciated.
We were assigned a room on the highest floor, and to our surprise, this turned out to be the biggest standard double room we have ever stayed in across all Comfort Hotels in other cities. The room felt new, spotless, and thoughtfully laid out. The entrance area was spacious enough to fully open our large luggage without playing Tetris — always a win.
The bed was comfortable, and while two pillows were already provided, I was able to get additional ones easily. There was a proper desk and chair, making it comfortable to sit down and work. The TV felt modern as well, with YouTube available, which was a nice bonus after a long day out. Even the bathroom was more spacious than expected, adding to the overall comfort.
What made the stay even better was the free breakfast included for both nights of our stay, which always adds great value. On top of that, the streetcar station is also within walking distance, making it very convenient to explore Kochi without any hassle.
Overall, Comfort Hotel Kochi exceeded our expectations — modern, comfortable, spacious, and well-located. It was a solid and satisfying stay that made us glad we chose it.
TTraveller CThe hotel is dated but has lots of charm! Yes, the fittings and furniture is old and outdated but everything is working as it should.
The room (twin room) was generous in space by Japan standards. Here are some plus points about the hotel:
1) The windows can be opened fully to allow generous amounts of wind in (not the usual small openings).
2) The hotel staff are so generous and kind, they allowed us to check-in early and check-out late without charge! This is also the reason why we will definitely stay here again if we are in Kochi.
3) Hotel is located in the heart of all the bars (there were hoards of salarymen hanging around the area in the night and it gets very lively)
4) It’s a cosy hotel with no frills (so bring your own shampoo and conditioner if you are fussy about it).
To manage your expectations, note the following:
1) It’s an old establishment, so don’t expect everything to be sparkling new or matching. No usb outlet charging as well.
2) Due to the location, you might hear lots of street noise if you open the windows at night.
All in all, a wonderful little charming hotel, run by people who have the interests of their guests. Highly recommended!
FFS YangThe room is very clean and space is very good in Japan standard. The front desk staff are super helpful.
I wanted to open a bottle of wine and didn't have a wine opener. When I asked the front desk staff. He tried his best to help and unfortunately there was not a wine opener and I borrowed a beer opener instead. Just a few minutes later, I managed to open the wine using the beer opener and I went down to the front desk to return the opener. When lift door opened, I saw the front staff wanted to get into the lift with a screwdriver and 2 screws in his hand. I was really so touched when I saw him not giving up and still wanted to help me. I am totally zero to Japanese, and I can't remember the gentleman's name unfortunately. I really want to say a big thank you to the gentleman who tried his best to help me.
The location of the hotel is good with a supermarket and a convenient shop next door.
There a massage chair in the room for guests to use at FOC.
I you drive, there is car park on-site and it's free.
MmajyorikaI have stayed here several times when I go back home. This time I stayed here the day before the Kochi Ryoma Marathon. Normally I don't have much trouble finding a place to stay, but this time it was the day before a big event, so I was lucky to be able to make a reservation. The hotel staff were, as always, very friendly, kind, and pleasant. I often make reservations with my family, so I'm glad they have Western-style rooms for families. This is one hotel I would like to stay at in the future.
LLinyuRINGOThe hotel is about a ten to fifteen-minute walk from Nakamura Station. However, its proximity to souvenir shops, restaurants, and convenience stores makes it quite convenient. Just be aware that the nearby restaurant closes at 9 PM.
Breakfast is a complimentary buffet for guests. I can only say the Oden was delicious, but everything else was rather subpar.
It was fully booked due to Golden Week, so I couldn't switch to a non-smoking room. However, the window could be opened for fresh air and ventilation, and there was also a humidifier in the room, so I was still reasonably satisfied.
MmelobambiDefinitely NOT A 5 star hotel quality and service. When we arrived, we were not greeted at the door, we had quite a few luggages but none of the staff even insisted on helping. The rooms felt small, nothing interesting with the interior (to be honest, it felt just like a better version of a business hotel), no bathtub in the rooms just a plastic shower room. Another thing I noticed is due to having only two elevators, I often encountered to full elevators especially during busy hours when people go to the public bath on the 5th floor. We also had to pay 1000 yen per night extra for parking which I find it absurd. The staff were not very attentive and all looked kinda like students. Overall, this hotel should not be ranked 5 stars. I will not go back.
GGuest UserThere is no doubt that the scenery of hotels on the coastline is first-rate. The room was clean and the hotel staff was surprisingly friendly. If I didn't have to rush to the next location, I would definitely stay one more night. Highly recommended.
GGuest Userthe hotel room is nice , best shower even in Japan. but the sink is too low, good size for the child , too low for an adult the hotel has swimming pool, the pool is belong to the gym , normally require the membership ,but you just need to show the counter that you are staying in the hotel they will let you in. if you dont have the swimming suit, they have the swimming suit to borrow which was nice . they don't really speak English, that was a little tough to communicate. they have laundry machine at 3rd floor to use. the breakfast was acceptable , if you are foreigner, like western food , they have croissant, chocolate bread, salad, bacon. it was a good stay.
AAnonymous UserIt took a two-hour bus ride from JR Nakamura Station! The moment I entered the hotel, I was completely captivated. It was so beautiful! I stayed in a standard room, which was perfect. The hot springs were amazing, but honestly, the walk from the indoor to the outdoor baths was quite long. Don't worry, it's definitely far. The Italian restaurant at the hotel was amazing! The food was so good! The meal cost more than the hotel itself! 🥸 The stargazing experience at night is a must! It was breathtaking! There were so many stars!
GGuest UserThe air was clear and wide, and the dog was able to relax together!
It was very nice in a large room.
The price was good, the rice was good, the Viking was playing, and it was fun.
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