Hotels With Spa in Kagoshima Prefecture, Japan

This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped. Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later. At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation. Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns. Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.

A truly distinguished experience. It feels like royalty once graced these halls. The reception staff exude the professionalism of the Imperial Hotel, and the hotel itself is luxurious and well-maintained. We chose it because of the shuttle bus from the bus terminal opposite JR Station, which made sightseeing very convenient. The onsen doesn't require reservations, and while photos aren't allowed inside, there's a designated viewing platform for pictures. Areas for improvement: Housekeeping needs better training. The person who cleaned my room that day really needs to improve. The cleaning quality was equivalent to a 3-star hotel in China or below, the worst I've encountered in Japan, a shame given the excellent facilities. The housekeeping service was below a 2-star level in China. The water bottle in my room had clearly been used by the previous guest, with about two-thirds remaining, meaning it definitely hadn't been replaced. I always travel with my own sleeping bag and water, so I didn't want to bring it up with the front desk to avoid any awkwardness.

It's about a 20-minute walk from Kagoshima Chuo Station. The Takamibaba tram stop is right in front of the bath. The large public bath is great. There aren't many washing areas, so I don't know when it gets busy, but I didn't have to wait long. The breakfast was delicious and had a wide variety of food. It was a buffet of Japanese, Western and Chinese food. I would have preferred if there were more desserts. It was a shame that there was no cereal. The yogurt was delicious. It never gets full, but as rumored, there is quite a long queue from 6:30. The staff are not bad at all. It felt like they were doing the bare minimum.

First, we loved the onsen and its services, where we soaked in three pools of different temperatures, sweated in a sauna, then alternately cooled ourselves in cold baths. Second, room services were excellent despite its furnishings seemed to be run down a bit. Third, its location is central to travel most places of interest, which spreads out in Kagoshima Prefecture.

Tatami room, traditional Japanese style such as quilt, dokonomama ceramic decoration, long-standing Japanese life memories, hot spring baths called source water, breakfast restaurants decorated with Satsuma ceramics and pretty ceramic tableware are calmly dressed I admire the Chinese table and the hearty staff, and everything was good, especially the dinner with the sister restaurant Guwoo, and the kind host couple who treated me sincerely! A place I want to go again with my friends

Facilities: Formerly the Royal Hotel, the west wing has only undergone exterior renovations. Therefore, I booked the newly renovated east wing. The rooms are predominantly wooden, and the twin-bed Japanese-Western style rooms are quite nice. The onsen (hot spring) is a mild sulfur spring, and the outdoor pool is nice. However, it's not the main sulfurous white spring in the area; those would likely be more therapeutic. There's a heated swimming pool, tennis and basketball courts, a playroom, and a children's play area. Cleanliness: Good Environment: Located next to Takachiho Ranch, it's situated on high ground, offering views of Sakurajima to the south, making it a good spot for sunset viewing. Service: Good. Semi-electric bicycles are available for rent, currently free.

Peripheral functions are very convenient Nutritious and delicious breakfast There is a supplies area in the lobby on the first floor. Diverse brand categories In winter, there are also bath tablets that you can pick up if you need them. Intimate and convenient The room and restaurant are decorated with fresh flowers It’s beautiful and worthy of being a rose city. The counter staff can only communicate in Japanese Very kind I will still choose this hotel when I go on a business trip next time

The hotel offers a shuttle service, which makes getting around very convenient. Right outside the hotel, there's a tram stop that takes you to the pier, where you can catch a boat to Sakurajima for sightseeing. The hotel's breakfast is quite substantial, with plenty of fruit, and the golden kiwi was especially sweet. All the staff were attentive and thoughtful. The hotel also has a free gym, and right next door is a hot spring ♨️ where you can enjoy a full soak or a foot bath; the spa services, however, are paid. Overall, everything was excellent. I'll definitely stay here again on my next visit. I hope for friendship between China and Japan and world peace 🤝🏻

Stayed one night at the Kirishima Mountain La Vista Hotel, the environment is quiet, the front desk and restaurant staff are enthusiastic and polite, in addition to the public baths there are three private soups, no reservation, no one can use the reservation. After registration at the front desk, you can also enjoy a welcome drink, plum or other Japanese sake, and you can have coffee and tea with unlimited refills. There is also a private open-air bath in the room where you can soak in a hot spring. The hot spring water is very hot, so be careful. Enjoy Italian cuisine at the restaurant on the night of your stay, six courses are very delicious, and ramen for supper from 10pm to 11pm. Breakfast the next morning was also very rich. This stay was a very good experience and would choose to stay here if there is a next time.

The hotel is quite old but so is the other hotels in the area, free alcohol bar at check in time was great it was overall nice.