Hotels With Spa in Gauteng, South Africa

The hotel service was good and the facilities were very good. The only thing that is disappointing is the meal issue. There are no restaurants nearby and you can only eat here.

The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”. The check in was easy peasey. The young lady at check in was so helpful and kind. The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works. The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back! Love from the USA Rm 2201

We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.

It’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated. However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.

This hotel location is the best it’s in the heart of Sandton everything is near from this location. The only thing I don’t like is their room sizes they’re too small and they don’t have wardrobes.

I've never been at a better hotel my whole life. Trust me, the hotel is such a ”Wow!” I will definitely go there for my honeymoon, from Zambia! The location is superb, so close to the airport. Shuttle from the airport and to the airport is free!

Friends booked five rooms together, but one trash can was not emptied. The exterior windows of the two stores were being repaired from 2 to 5 p.m., and workers kept kicking and kicking the windows, making clinking sounds. I complained to the front desk manager, but there was no formal reply. In fact, repairs to individual rooms can be completely avoided. After traveling continuously for several days, it is impossible to take a high-quality nap.

The hotel is in the best location od Pretoria, connected with many restaurants, shops. It is new, beautiful and in the new area of Pretoria. The personal is all so friendly and helpful. Our room is very big, nice and comfortable.

Hotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.

The hotel has shuttle service. There is two kinds of ones. It is to go to a nearby place. It is necessary to enter the system. The system will print out a confirmation form to confirm the time and place the sign. The PPS driver is good. If you can't find it. It takes a little trouble to get to the driver by phone. 5 minutes walk from rosebank mall