Hotel Villa Fontaine Tokyo-Otemachi

Hotel Villa Fontaine Tokyo-Otemachi Reviews

Hotel Villa Fontaine Tokyo-Otemachi

1 Chome-8-8 Uchikanda, Tokyo, JapanView Hotel Details
Hotel Villa Fontaine Tokyo-Otemachi
Hotel Villa Fontaine Tokyo-OtemachiHotel Villa Fontaine Tokyo-OtemachiHotel Villa Fontaine Tokyo-Otemachi
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Hotel Villa Fontaine Tokyo-Otemachi Guest Reviews

4.3/5
Very Good
188 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.5
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All Reviews(188)
Positive reviews(184)
Reviews with photos/video(42)
Clean and tidy(57)
Easy to get around(28)
Convenient for shopping(19)
Close to metro(13)
Many amenities(10)
Great value for money(10)
Many dining options(10)
Average sound insulation(6)
Negative reviews(4)
Sammi
Standard Double New Renovated Non smoking
Stayed in May 2024
Friends
19 review
3.7/5
Posted on May 21, 2024
The location is really good, just need a bit walk from JR station, and there are stop nearby by different Metro line, thus is pretty convenient, love the location. The room is spacious for single traveller as its with 16sqm and it's newly renovated. The only 2 things I have concerns is the water volume from the shower is a bit weak in general but it's water pressure is OK. The other thing is the lift is accessible to anyone as it doesn't requires a room key to go to your floor, so it looks like that is not that secure for the guest.
Response from Property: This time, thank you for staying at our hotel from some hotels. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Guest User
Standard Double New Renovated Non smoking
Stayed in May 2024
Couples
15 review
4.0/5
Very Good
Posted on May 7, 2024
Hotel is quite central but little bit walk to the next subway station. Nevertheless the rooms were ok, not to big like usual in Japan but comfortable. The stuff was extremely friendly. All in all a good stay for a short trip to Tokyo. Recommendation.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Tommy Taiping
Twin Room
Stayed in Apr 2024
Friends
3 review
3.7/5
Posted on Apr 18, 2024
Some of the rooms have been refurbished. 5-6 minutes from Kanda Stn. (JR & Subway), & 6 minutes from Otemachi Subway Stn. A5 Exit. Lots of restaurant in the Kanda stn. Area.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Standard Double New Renovated Non smoking
Stayed in Nov 2023
Solo travellers
11 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Check in was smooth, and once I accidentally locked myself outside the room, hotel management quickly helped to verify and passed another card key, quickly resolving the issue. Soap smells amazing and room was spacious enough for a solo traveller. Location is pretty convenient (with a good stretch nearby) and walkable from metro. Metro also had multiple lines allowing you to travel out with greater ease.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Twin Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The location near to station and many restaurant and also shop. Clean room and compkete amenities. I recommend this hotel
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Mister Razzz
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 10, 2024
Convenient location, and the floor is open-air which is good for fresh air ventilation.
Response from Property: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Yik Hei Lam
Stayed in Dec 2023
Couples
13 review
3.5/5
Posted on Feb 10, 2024
The hotel was a bit far from the metro station. The room was clean, except for the bathtub. The walls in the bathroom were old and stained, and there were stains on the shower curtains as well.
Response from Property: Thank you very much for using Hotel Villa Fontaine Tokyo Otemachi. We would also like to thank you again for your feedback on your stay during your busy schedule. In the future, we will take the opinions of our customers seriously and strive to improve the hotel so that you can spend your time comfortably with peace of mind, so we would like to ask for the opportunity to stay there once again. We sincerely look forward to seeing you again. Villa Fontaine Tokyo Otemachi Manager
Guest User
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Couples
5 review
3.0/5
Posted on Apr 6, 2024
The room is not clean but they agreed to change the room for us.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Twin Room
Stayed in Feb 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Mar 13, 2024
Good experience and good location. Room size is good enough
LiLeon
Twin Room
Stayed in Aug 2023
Family
2 review
3.7/5
Posted on Sep 14, 2023
Lack of essential hotel’s facilities, such as gym and swimming pool, but with this price, it already served most of my needs and I did enjoy a very wonderful visit and accommodation during my stays in Tokyo. Staff are nice and willing to offering help, although the room is very small, the hotel still offered a good staying experience as it is locating in a very convenient spot with lots of convenient stores and supermarket downstairs, and very close to Metro station with many restaurants which operated over 23:00.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to provide us with feedback about your stay. We are very pleased to hear your kind words about the hospitality of our staff. We are not satisfied with your kind words this time, and we will continue to make every effort to satisfy as many guests as possible. We sincerely look forward to serving you again. Villa Fontaine Tokyo Otemachi Manager
Carmen K
Standard Double New Renovated Non smoking
Stayed in Sep 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Very nice and beautiful hotel Good service and good location
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Standard Double New Renovated Non smoking
Stayed in Apr 2023
Family
5 review
2.7/5
Posted on Jun 25, 2023
Location is convenient which is straight from train station but not enough restaurant choices near hotel.
Response from Property: Thank you very much for using Villa Fontaine Tokyo Otemachi.We would also like to thank you again for your valuable opinions during your busy schedule. All the staff will continue to strive to improve so that customers can spend their time comfortably.We look forward to seeing you again.Villa Fontaine Tokyo Otemachi Manager
Rok Andrejc
Standard Double New Renovated Non smoking
Stayed in Dec 2023
Couples
16 review
4.7/5
Amazing
Posted on Jan 4, 2024
Good location and nice hotel
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Otemachi. We would also like to thank you again for taking the time out of your busy schedule to share your thoughts on your stay. All of our staff will continue to devote themselves to making you satisfied. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to seeing you again. Villa Fontaine Tokyo Otemachi manager
Guest User
Deluxe Twin Room New Renovated - Non-Smoking
Stayed in Apr 2024
Friends
16 review
5.0/5
Outstanding
Posted on Jun 2, 2024
This is my second time to Villa Fontaine. Because of its location, space and room comfort, it was very good when I first came here. So this time I came with my friends and chose this place specifically. There is still a 24h 711 downstairs. As soon as I go out to Kanda Station, there are delicious food. I tried what I didn’t eat last time. In addition, I also experienced walking back to the hotel from Akihabara. It’s also very close! On the first day of coming here, I found that the front desk was still the same as last year. I felt very friendly immediately. It means that the staff is quite stable. This time, the room I booked is relatively large and you can also see the Tokyo Skytree! The welcome cookies are also delicious. When I come to see JJ’s concert in October, I might come again🤣
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Orangemak
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The location of the hotel is very convenient. It takes about 10 minutes to walk to Nitta or Otemachi Station. There is a 7-11 opposite, and it is only one stop away from Tokyo Station. Even taking a taxi is not expensive and can be reached in 5 minutes. The room has no smell and is very clean General toiletries and pajamas are provided in the lobby and you can take them by yourself. The cleaning staff was also very attentive and helped us get new pajamas to change into when cleaning. The room is not big and is about the same size as an average cheap hotel in Japan, but the place is very practical. There is only a small bar, and two large 28-inch suitcases can be opened at the same time. Overall, the price is very good
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking the time out of your busy schedule to provide us with your feedback about your stay. The advantage of this hotel is that it is easily accessible to sightseeing spots in Tokyo. The hotel is just steps away from Tokyo Station, allowing guests to comfortably travel to sightseeing spots outside Tokyo. (As you said, the advantage of this hotel is that it's close to JR and the subway, and has good access to Tokyo's sightseeing spots. Hotel Villafontein Tokyo Otemachi will continue to provide the highest level of service and satisfaction to all guests. We look forward to serving you again. Have a good day. Villa Fontaine Tokyo Otemachi Hotel Manager