The service was great. One of the male workers helped with our luggage when we arrived and when we left. He also helped us pay for the tickets to enter the Furong Ancient Town.
My family of four stayed in two bedrooms with one bathroom. Both rooms have comfortable beds and great air conditioning.
The town is most beautiful at night, especially at the waterfall. We had dinner at one of the restaurant with a view of the town and waterfall, and it was magical.
The location was excellent!! If you came for the waterfall view, I can’t imagine a better place than this stay. The staff were very helpful and arranged hotel/high speed railway station transfers for free. However, the plumbing was a big disappointment. The water pressure and temperature were unstable and the shower drain was blocked.
The best experience in west Hunan. The staff always friendly, smile service is normal at here. If you drive by yourself, staff can help you to park the vehicle. When you check in, you will get a welcome fruit and some Chinese local snack. There are shuttle bus go to Furong town, what’s kind of bus they have? it’s a MPV, come on it’s shock me so much. About the breakfast, there are many options to choose. You can collect the food like fried rice, fried rice noodles, eggs e.g., and also can order soup rice noodle at counter. The food isn’t spicy, that’ll so cool!
Hotel near Wulingyuan,Zhangjiajie7.5% of visitors choose this area
RROMINA2025.07.30
One of the best hotel stays during my trip in China. Highly recommend. Walking distance to National Forest Park. Clean and large rooms. Breakfast had a good food selection, coffee, and latte machine. We stayed in a family room with a mountain and river view. Staff went above and beyond during our stay. Provided medicine and ice packs for mosquito bites, helped finish our laundry late at night, provided fruit knife when we needed it. Concierge service is one of the best. They arranged and scheduled all our trips, tour guides, tickets, etc. Helped make last minute tour changes as needed. Whenever we had questions or needed help during our excursions they would respond immediately. 5 stars for front desk staff, polite, patient and helpful. One staff member spoke English.
Hotel near Wulingyuan,Zhangjiajie7.5% of visitors choose this area
BBlorbnobKet2025.06.25
We stayed here for three nights and had a very pleasant stay. The room is spacious and has a nice layout. Everything is comfortable, fresh and clean. The Location of the hotel is convenient, as it is located next to the entrance of the baofeng lake, a breathtaking attraction. The breakfast has a lot of variety and tastes good. The ingredients are fresh and there is something for everyone. The hotel staff is very welcoming and helpful. They helped us to plan our trip to the national park and gave us many great recomendations. Special thanks to them 😊
A very pleasant stay at this hotel. Breakfast is good with a lot of variety choices. I give especially my compliments to Tony Long who is really friendly and helpful.
Hotel near Wuyi Square/Helong Stadium Commercial Area,Changsha75.4% of visitors choose this area
Aaaronkingdom2025.07.23
Hotel location is great, its right on the city walk. a few steps from the metro station and all the city-walk has to offer. lots of crowd right out side the hotel door steps. The room the hotel assigned me was in a split level between the lobby/bar and the roof top. there are overhead beam in the hallway leading to my room which was uncomfortable to walk through. you have to cringe down in case you head your head. Room is a good comfortable size and updated but a bit noisy. The breakfast was included in my rate but it wasn't good. I stayed for two nights and on the last day prior to check out there was a lady doing live-stream in the lobby. which I think it's inappropriate because it's affecting the hotel guest's privacy, something the hotel manager should take a note about.
Hotel near Wanda Plaza/Baima Lake Commercial Area,Changde24.3% of visitors choose this area
LLaide2025.04.16
The hotel is in a very good location, 10 minutes away from Changde Station
Very close to the city center, close to Wanda Plaza, Baima Lake Cultural Park
The room environment is good, the floor-to-ceiling windows overlook Baima Lake directly
The scenery is in full view, comfortable and cozy!! The bedding is soft, and people who are familiar with the bed can sleep comfortably. The sound insulation is also great, quiet. The dry and wet separated bathroom also has a sink, bathtub, TV, and desk. The hotel also has a gym, swimming pool🏊♀️Children's playground... The public facilities are very good. The front desk lady has a good service, basically responds to requests, and smiles full marks! ! ! The hotel staff is warm and thoughtful. From check-in to check-out, you can feel their professionalism and dedication in every link
Amazing place with kind and helpful staff. Our room had a wonderful view on the waterfall. We were picked-up at the train station, our heavy luggages were carried to the room, we even got some fresh fruits at our arrival. The staff was always very friendly, supportive at any time and answering all our questions. We were even transported back to the train station for departure. I really loved our stay! Totally worth the price!
Hotel near Wulingyuan,Cili7.5% of visitors choose this area
VVolodymyr2025.06.04
Place what deserve more attention, great location, interesting room design, a lot of entertaining surroundings. Wish the best to hotel and more visitors at future. Just little bit learn facility maintain from international brand hotels and be perfect. Shuttle bus very convenient. Food ok for foreigners. Quite and very chilling place. Recommend for people who want rest alone.
Very Good
494 reviews
9.3/10
Price from
AED 405
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9.7/10
Excellent
GGuest UserIf you are looking for a mountain vibe, peaceful, away from city and homey experience, this is the hotel for you! The mountain view is unbeatable and it’s so majestic. We have nothing but compliments about our room which can even house 3pax, having a bathtub and sauna to sooth our muscle after a day out were refreshing for us. Another highlight is how delicious the restaurant food is and we couldn’t resist eating the same dish (香芋扣肉) for 3 meals in a row. I am so glad to have booked one more night with this homestay just so that we can chill around the hotel with a tea ceremony with 毛管家 before heading out for our train ride home. Don’t be deterred by its mountainous location, it is only 5min away from the ZJJ forest park attraction entrance and the whole experience be it hardware or software with the homestay are so worth it! Ended my ZJJ tour on such a high note! Me and my parents (both in 70s) love it so much!
CClinomaniac LyeLove our stay! This homestay provided far beyond the basic listed services and truly made our trip to Zhangjiajie memorable.
- before our arrival, we already felt the warmth and genuine hospitality.They patiently dialogued with us to plan how best to maximise our time during our 5D4N stay with them, and even considered the days after as we are moving to another homestay. They thoughtfully introduced and mapped out local attractions, helping us make the most of our trip.
- We appreciated their transparency when sharing their offerings and discounted rates, giving us space to compare without pressure. This gave us peace of mind even before checking in.
- One of the biggest highlights was how the homestay helped bridge the transportation gap. Despite the secluded location, they arranged reliable partner drivers who charged us at very competitive Didi rates, making travel easy and affordable without needing to worry about timing.
- We also loved the friendly dogs and cat around the homestay. They brought so much joy and warmth, and playing with them became part of our daily routine.
A special shoutout to Butler Jiang (将), who truly went above and beyond.
- Upon arrival, he noticed we had caught a cold and politely ask if he could prepare herbal tea for us. This became our daily comfort drink throughout the stay. We even felt shy asking for it so often, but he and the team kindly reminded us it was part of their care.
- One unforgettable moment was during a heavy downpour. With the road under government maintenance, access to the homestay became extra challenging for that day. Butler Jiang appeared with multiple umbrellas and a buggy (not something we had seen before!). Since cars couldn’t reach the homestay directly, he walked down to escort guests personally—soaked in rain but making sure each of us stayed dry. When we got on the buggy, we realized he had even opened umbrellas to keep the seats dry. We were deeply touched by his dedication. Upon returning, we were greeted by a joyful gathering of guests enjoying a mini party at the pavilion—a sight that perfectly captured the warmth and spirit of this homestay.
Another shoutout to their partnering driver sun (孙):
- After we moved to our second homestay, we once got stranded by the roadside because of Didi GPS error that made it difficult for a ride-hailing driver to locate the place. The only option offered by our then homestay was to dropped us at the base of a mountain, where we waited over 15 minutes with no success. Luckily, driver sun from Celestial Valley Homestay recognized us and offered us a ride, so we followed him back to Celestial Valley, and were warmly welcomed again with complimentary tea and another chance to enjoy the view and play with the pets.
- driver sun also took on our business and brought us to the city and even took us on another round trip to a faraway attraction. We were no longer guests at that point, yet the hospitality continued. We were truly thankful for the extended service and kindness.
This homestay gave us more than just a place to stay—it offered warmth, care, and unforgettable memories. It's this genuine hospitality that makes Celestial Valley such a rare gem.
Highly recommended for anyone looking for heartfelt service, breathtaking views and a true home away from home.
AAnonymous UserI enjoyed my stayed at this exceptional hotel. Everything a 5 star hotel has, this hotel also have such as clean, friendly, lovely amenities, quietness, rich breakfast, lovely ambience, laundry service etc. But what set this hotel apart from even a 5 star hotel are the exceptions. The abilities to go beyond the services provided by a standard hotel. Without the ability to read and write Chinese, they patiently guided me how to get to the hotel from Furong ancient town, brought me to the bus station to get my onward bus ticket to Tongren, personalised laundry service etc. I could go on... All these for one night stay? Impossible for a 200+ rooms famous hotel!! Wish i can give 10 stars. Thank you General Manager Wu Hui. Thank you Deputy GM Long Shengyou and All the wonderful staff at this fabulous hotel. Please allow me to extend another 3 more nights at your lovely hotel.
GGuest UserI came back to visit relatives during the Spring Festival. I looked around and found that the 4-diamond one was relatively new.
1. The room facilities were good and clean, but the 3rd floor was an entertainment venue.
2. There were a lot of people who drank and smoked a lot when they got on the elevator, which was quite unsafe. 3. There were not many types of breakfast, so just make do with it.
VVolodymyrPlace what deserve more attention, great location, interesting room design, a lot of entertaining surroundings. Wish the best to hotel and more visitors at future. Just little bit learn facility maintain from international brand hotels and be perfect. Shuttle bus very convenient. Food ok for foreigners. Quite and very chilling place. Recommend for people who want rest alone.
NNathanwThe location is perfect! A few minutes walk to the East gate and a 1 minute walk to the nightly street market. The receptionist or boss is very friendly and helpful. He provides a lot of information and can book the National Park tickets for cheaper than I could find. The whole hostel is very clean and the beds are comfortable. Each bed has a curtain, lamp, and can charge two things. Their is a nice lobby and also a rooftop for people to relax.
The only thing to be aware of is that there are only squat toilets in the hostel.
AAnonymous UserOur stay at this hotel was an unforgettable experience. The room was uniquely designed, immaculately clean, and offered a breathtaking view of Furong ancient city. The hotel's location within the ancient city walls and the convenient pickup service made our trip planning seamless. Highly recommended for anyone seeking a memorable and enchanting experience.
Nnita77The No. 5 Valley Hotel should be a destination in its own right for everyone visiting Zhangjiajie! Not only are the views spectacular, the hotel itself is so beautiful. The rooms are both rustic and modern and the staff are kind, welcoming, and helpful. They offer a pick-up service from both the airport and train station, and dropped us off and picked us up at our convenience to and from the park, although it was difficult to leave the hotel and we had spend at least one day lazing about and enjoying the pools, my favourite being the heated infinity pool overlooking the valley - a great soak after a day of walking in the park! Most of the staff spoke English, and Rain advised us on the best routes to take to get the most of our visit. Mei, who grew up right next door, offered us a variety of her hand-picked tea, introducing us to the local medicinal 'berry tea' (莓茶). It was a magical stay and we will be back as soon as we can! (Oh and the bed was possibly the most heavenly we have slept on!)
RROMINAOne of the best hotel stays during my trip in China. Highly recommend. Walking distance to National Forest Park. Clean and large rooms. Breakfast had a good food selection, coffee, and latte machine. We stayed in a family room with a mountain and river view. Staff went above and beyond during our stay. Provided medicine and ice packs for mosquito bites, helped finish our laundry late at night, provided fruit knife when we needed it. Concierge service is one of the best. They arranged and scheduled all our trips, tour guides, tickets, etc. Helped make last minute tour changes as needed. Whenever we had questions or needed help during our excursions they would respond immediately. 5 stars for front desk staff, polite, patient and helpful. One staff member spoke English.
GGuest UserPurespace in Zhangjiajie: A Westerner's Oasis Near a Secret Entrance to Heavenly Views
As a Western traveler, finding a comfortable and convenient base for exploring the breathtaking Zhangjiajie National Forest Park can be a daunting task. However, Purespace proved to be an absolute gem, offering not only a welcoming and familiar environment but also a strategic location that unlocked a less crowded path to the park's wonders.
From the moment I arrived, the family who run Purespace went above and beyond to ensure a smooth and enjoyable stay. Their English proficiency was good, and we used automatic translations when communicating complicated points to ensure we understood each other, it was a welcome relief, and they were incredibly helpful in arranging transportation and offering tips for navigating the park. The hotel itself boasts comfortable beds, wi-fi and wall to ceiling windows. The view is outstanding and easily the best view I’ve ever had at hotel. The bathtub in the window is just amazing - you sit in your bath After a long day of hiking in relaxing atmosphere - it was truly a treat. The breakfast offered a decent selection of Chinese options, with noodles available on demand. Delicious home cooked food was available at lunch and dinner too.
However, the true standout feature of Purespace is its proximity to a lesser-known gate of the national park. Located just a short and easy walk from the hotel is an entrance that seems to be favored by locals and those in the know. This proved to be an absolute game-changer for accessing the Bailong Elevator early in the morning. While the main entrance was often swarming with 000s of guests, this smaller gate offered a quick and easy entry into the park. I was able to reach the base of the Bailong Elevator well before the peak crowds, allowing for a swift ascent and uninterrupted views of the stunning karst formations. This local tip, saved me valuable time and significantly enhanced my overall experience of the park.
Its proximity to the ”secret” gate leading to the Bailong Elevator early is an invaluable asset for those wanting to maximize their time and avoid the ilong queues. I highly recommend Purespace and will stay there again when I go back.
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