Reception first said that we hadn't paid, then they only had one room for us, even though we had booked two. Then the two rooms were on different floors. At 10 p.m. a hotel employee came into the room when we were already asleep. She had apparently got the room wrong, she said. You have to use the employee elevator and walk through the kitchen. Very strange.
A little disappointed compared to the brand and price. I arrived at the hotel at around 3pm. The front desk needed to confirm whether the room was cleaned before checking in. I went to the bathroom and rested in the lobby for 5 minutes before going to the front desk to confirm that I could check in. The wireless network experience was not good
Hotel near Strasbourg Downtown,Strasbourg77% of visitors choose this area
JJacqueline2025.03.28
The hotel was a wonderful experience. Everything was perfect. The beds were comfortable and the pillows allowed for a great nights sleep.
The Spa experience was a brilliant way to relax after exploring the city.
Hotel pas cher pour passer une ou deux nuits. Chambre rénovée mais salle de bain à revoir.
Petit dejeuner minimaliste à prendre dans le bâtiment en face.
Bon accueil du gérant et lit fait le second jour avec changement des serviettes.
The breakfast is really too expensive in relation to the quantity and choice of ingredients (too little choice).
No fridge in the rooms, no muffins available in the rooms.
The hotel was very comfortable and the hotel was very comfortable. The room was very comfortable and the room was very calm. And if you don't want the room to be cleaned every day, you'll be put a little surprise in the morning at the door handle, which I appreciated very much.
I will recommend this hotel with my surroundings, because I am pleased with it.
The front desk service is friendly. The house is cleaned every day. Min bar is near the bus terminal. Flixbus BlaBlacar stops there. It is convenient to catch a bus in the morning. However, it is far from the train station. It is not recommended to stay during holidays because there is no public transportation in Szczecin and you can only walk there.
Home really well , the room was clean , you can just regret not having a hair-to-head take on each side , which is a little bad .
Curious water hunting system , we have not understood.
No top isolation level , door that clacks , bed that moves , and water chase will be the noises you will hear from your room ...
If not , we have been sleeping well , a special mention to the young night watcher who made us the check out , very charming and smile , a real more .
To eat you are recommended to cross the road to make yourself to a nice personal diligence ....
For the taxi not take via the hotel we arrive we are announced 40€ if we want a taxi , we even want it was 28€60 !
67 reviews
7.1/10
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8.7/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
GGuest UserHad a change of plans and was not able to make this trip to Reims and therefore wanted to try cancel with Trip.com despite booking a non cancellable reservation. In the end, it was sadly not possible as the parties involved were unwilling to be accommodating so in the end I had to rearrange my schedule to avoid losing USD 200.
The gentleman at the front desk when we arrived was friendly and welcoming. He suggested we use the entrance with the ramp to bring up our luggage instead of the more conspicuous swing doors.
The room was on 6F and was ok. For the price I was hoping for more space. There is a weird shelf ledge against the wall where the TV is that was spanning across multiple walls that was annoying and dangerous since it was set at around 1.5 meters high off the ground. I bumped my shoulder a few times so it really is a hazard and should be removed if it isn’t purposeful.
The room is otherwise furnished in a modern and simple way. Wooden floors and plain wall tiles make it look clean and well kept.
The LED lighting strips in the walls and ceiling are distracting and would be better to be removed. It’s hard to watch TV with the glare and reflections off the flatscreen.
Minimal amenities and breakfast not included. Shower pressure was not strong and so I took longer than usual.
All in all, I would imagine this to be 20-30% cheaper for what was on offer in terms of experience and furnishings.
SStrasbourgThe good parts of the stay were the location/cleanliness and the service - nothing to comment as they were perfect.
Below are some suggestion for improvement :-
There are no lockers in the rooms.
There is no pantry (Common place) or facility to warm the food or water.
The room doors are quite noisy. I guess they should install a soft closing mechanism as some people can be insensitive to others' comfort, even at night time.
Housekeeping is not regular (Daily) even if you stay for a week.
For showers, there is no Temperature control. Personally, I found the water relatively cold.
KKASIM DZHEMILThe location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.
GGuest UserGreat location! The staff were very friendly. The room was clean and tidy. However, there was no kettle.Great location! The staff were very friendly. The room was clean and tidy. However, there was no kettle.
AAnonymous UserHost at the height, cleanliness and all we need.
Just the rooms not isolated, so it depends on your neighbor, for us it was good.
And we had the alarm problem.
But it is generally unfair to come back again.
WWilson MC LimI had a fantastic stay at Hôtel Couvent du Franciscain Centre Ville! The hotel is located right in the heart of the city, making it incredibly convenient for exploring the local attractions. The room was clean, cozy, and well-equipped, offering a comfortable retreat after a day of sightseeing.
One of the standout features of this hotel is their excellent luggage storage service. They allowed us to securely store our luggage both before check-in and after check-out, which made our trip so much more convenient. It gave us the freedom to explore the city without worrying about carrying our bags around.
The staff were friendly and accommodating, always ready to assist with a smile. Another highlight was the delicious breakfast, which was fresh, varied, and reasonably priced—a great start to the day.
Overall, Hôtel Couvent du Franciscain Centre Ville offers great value for money, excellent service, and a prime location. I highly recommend it to anyone visiting the area and would definitely stay here again!
PPierre-HenriWe had a great time.
The relaxation area with the swimming pool and sauna is a real plus.
Breakfast is excellent with lots of choice.
I recommend.
VVelascoKarenGreat location, like really could not have find better, walking distance from everywhere, beautiful building and they preserved the old features of the construction. A lot of restaurants around the area, there is cold water dispenser to take to your room. Would totally come back.
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