Hotels With Bars in County Durham, United Kingdom

Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets. The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls. That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.

I had a very satisfying stay. On my journey from York to Edinburgh, I made a point of stopping for a night in Durham to experience the romance and elegance of a traditional English small town. This Hotel Indigo is converted from a historic local school, so from the facade to the corridors and even the rooms, the original style is beautifully preserved. The room was quite spacious and well-equipped, and the staff were all very warm and attentive. The breakfast was also excellent, a mix of buffet and à la carte. Overall, I was very happy. It would have been even better if the air conditioning in the room could have provided a bit more heat. I imagine we'll return to this charming town in a few years – looking forward to our next visit!

The hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.

At 4 PM, during peak check-in time, I wasn't allowed priority for luggage retrieval. I was told to queue with everyone checking in, and the staff's attitude was extremely arrogant, making me feel discriminated against! My Uber was five minutes away, and I had a 4:40 PM train to London; waiting in line for luggage would definitely make me miss it! I waited for the front desk to finish with their current guest and then tried to explain my situation. However, the front desk disregarded the circumstances and insisted I queue up. I don't know if this lack of understanding is part of British culture; if so, I apologize (I hadn't considered 4 PM as peak check-in). If not, the hotel should apologize to me! In the end, even the British people queuing for check-in couldn't stand it. After consulting with a few people behind them, they let me cut in line. Retrieving my luggage took only about 30 seconds. Thankfully, I made my train, phew.

Service was good easy check in at 15.00 and the room was great nice and clean. We were here for a wedding and the day went very smoothly and great disco on the night. Peaceful nights sleep and nice and refreshed for the morning.

Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

We really enjoyed our stay, the location is ideal and the grounds were beautiful and quiet! The staff were very friendly, welcoming and professional! The only downside was that our room had only one plug socket that we could use.....just not enough these days, even just for basic needs..... very poor unfortuneatly. Air conditioning would have been welcomed, we would therefore definitely avoid this Hotel in summer months for this reason alone. One other small irritant, our bathroom had a glass shelf above the sink which tilited heavily towards the sink, so we had to be very careful to ensure things didn't keep falling over. Our breakfasts were excellent (apart from the Omelettes), and the service staff were very welcoming....a great start to any day!

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

The hotel has a very good location, which is definitely a plus and makes it convenient for exploring the area. However, we were disappointed by a few additional charges. Bathrobes are provided only for an extra £8, and the hotel parking is also paid, which was not very convenient and added unexpected costs to the stay.