Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
They offer complimentary local sake tasting, available to all adults. Kids can have fun with the toys at the nearby children's play area.
We had dinner on the top floor and also enjoyed a plentiful breakfast there, with a delightful view of the distant snow-capped mountains. It was truly a feast for the eyes.
The room was incredibly spacious, and there's an outdoor courtyard for a stroll. The front desk staff were very friendly and even waived the breakfast fee for our child. We're very satisfied!
My family and I stayed for a night at this hotel, but to our surprise, it was empty except for us. We opted for the full board package, which included breakfast and dinner. However, the meals were set meals for one person, unlike the buffet-style meals we’ve experienced at other hotels. This was not sufficient for our group.
Hotel location is excellent, convenient for self-driving passengers!
The lobby is decorated in a style that looks directly at Shiwatian Lake and the scenery is first-class!
But the hotel counter staff, the service attitude is cold, the explanation is not clear, just ask us to log in to the Line. . Ask, and inquire about hotel equipment ~
In addition, the hotel's one-boot and two-boot food is completely different from other hot spring hotels. Our dinner that day was Suuxi roast, but only the refrigerated Udon, vegetables and seafood packages (only three pills, a refrigerated shrimp and a sail libei), for adult passengers, the portion is slightly insufficient. And the three pills are partial and have no bites. It can be said that they are the most unpalatable balls I have ever eaten in my life. Fortunately, the counter has a free mini cup noodles, which is still a good experience.
The room we stayed in was large, but the bathroom was relatively simple. It is recommended that guests use the shower equipment provided by the hot springs when soaking in the hot springs!
Instead, breakfast, provide a lot of food materials for passengers to make their own sandwiches, eat healthy and simple ~
The location is great, right outside the station. There's a 7-Eleven on the left, and the hotel occupies the entire building. The room isn't huge, but it's clean. The front desk service was efficient but not particularly warm or friendly.
Room is spacious. Have a sofa and coffee desk. This good for us to pack our luggage.Bed is comfortable for a good night sleep. Room have a good view of the sea. Breakfast japanese style with lot of varieties. Parking at hotel car park. Parking charge paid at reception when check-out.
Thank you for your help for 2 nights and 3 days. It was a very satisfying hotel.
The location is
It's a walk from Hon-Hachinohe station, but I felt it was very good for those who want to drink late in the downtown area or Miroku Yokocho, or for those who are planning to travel by bus.
The bus stop is right in front of the hotel, so we recommend traveling by bus.
In addition, the appearance is conspicuous on the main street, so it was safe to return to the hotel when walking at night.
It was nice to have a counter by the window for breakfast.
For service,
I thought that the front desk and the lounge were more positive, such as greetings and eyes, and the impression was good.
I think that the guidance for consecutive nights was smooth.
I think that the empty platter from the breakfast buffet was well maintained and warm food was prepared.
I was very happy with the service of bringing back coffee from the buffet, and I used it every morning.
The lunch menu was very delicious. The two days had slightly different menus. I like thick yogurt.
In the morning, from before 10:00 check-out, the cleaning staff starts to rush. A knocking sound knocks in your room? It sounds as good as you think.
Cleanliness is
The rooms, lobby, cafe, and public bath are all so beautiful that you will want to stay longer. The plumbing in the room seemed to be old, but I didn't mind it because it was with a large communal bath.
Facilities and amenities are
The women's bath was locked and it was safe, and there was a vending machine, a water server, and a shower booth separate from the washing area in the bathroom. It was nice to be able to take a bath all night until morning. Although it is a bottle, I was happy to have cleansing, lotion, milky lotion, and hair mist. There is no hair comb.
The room may be peculiar to cold areas, but the heating is always on and I can't stop it even if I want to, so I felt that it would be nice to have a humidifier. (stayed in May)
The lobby is large and has a variety of seats, so even if the room is cramped, it's nice to be able to work and read and write slowly.
The room was a semi-double single room, but I was surprised by the larger TV than I had imagined. There was also laundry spray. I think it would be nice if two face towels were provided for washing the face the next morning.
I still want to use it. thank you very much.
This hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
We thought it's going to be fresh in August up the mountain but it wasn't. Very hot and without air-conditioning you'll be suffering. Rooms are tiny and it barely fit 4 people. Road to get there is rough so make sure you have an off road car (the last 5 min only). The onsen is insanely beautiful especially the women's. Food was pre-served and left out in the heat to stand. Didn't look particularly appealing. Shared bathrooms.
AAnonymous UserCheck-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
JJeffThis hot spring hotel is located on the top of a mountain. And it takes around an hour of driving up the hill in order to get to the hotel, but the view is completely worth it, the stars at night was so beautiful. The hot spring outdoor was comfy as well. However, the hotel didn’t have elevator, so maybe it’s best that you pack a smaller luggage. The dinner was verrrryyyyyy good and fresh, and the Aomori Apple beer that they had was sooooo goood. The buffet style breakfast offer different kinds of food too from English to Japanese. One thing that we are not a fan of was the blue indoor wear that they offer, as it didn’t look good and look like a massage therapist. Haha
MMetatts_My family and I stayed for a night at this hotel, but to our surprise, it was empty except for us. We opted for the full board package, which included breakfast and dinner. However, the meals were set meals for one person, unlike the buffet-style meals we’ve experienced at other hotels. This was not sufficient for our group.
SSpyridoula DellaWe thought it's going to be fresh in August up the mountain but it wasn't. Very hot and without air-conditioning you'll be suffering. Rooms are tiny and it barely fit 4 people. Road to get there is rough so make sure you have an off road car (the last 5 min only). The onsen is insanely beautiful especially the women's. Food was pre-served and left out in the heat to stand. Didn't look particularly appealing. Shared bathrooms.
SSandyfanA very unique hotel.
Retro but clean, except that the hotel is too big, which makes me a little scared when walking around alone at night, otherwise everything is fine.
TThanathip MoolvongAlthough I chose this ryokan as alternative place but it turned out it is my best stay so far. It is not far from Kuroishi and it is accessible by public transport.
Room is very spacious and has both a bathroom and a toilet.
Onsen is good. It has both indoor and outdoor ones. Usually it is not busy.
Food was great both dinner and breakfast.
Free flow of both alcoholic and nonalcoholic drinks are also included. Very generous.
Staffs are very friendly, although their English are very limited.
Extra 150 yen per person for onsen tax. Cash term only.
Cashless payment is available.
KKaka daydreamingHotel location is excellent, convenient for self-driving passengers!
The lobby is decorated in a style that looks directly at Shiwatian Lake and the scenery is first-class!
But the hotel counter staff, the service attitude is cold, the explanation is not clear, just ask us to log in to the Line. . Ask, and inquire about hotel equipment ~
In addition, the hotel's one-boot and two-boot food is completely different from other hot spring hotels. Our dinner that day was Suuxi roast, but only the refrigerated Udon, vegetables and seafood packages (only three pills, a refrigerated shrimp and a sail libei), for adult passengers, the portion is slightly insufficient. And the three pills are partial and have no bites. It can be said that they are the most unpalatable balls I have ever eaten in my life. Fortunately, the counter has a free mini cup noodles, which is still a good experience.
The room we stayed in was large, but the bathroom was relatively simple. It is recommended that guests use the shower equipment provided by the hot springs when soaking in the hot springs!
Instead, breakfast, provide a lot of food materials for passengers to make their own sandwiches, eat healthy and simple ~
GGuest UserThe location is great, right outside the station. There's a 7-Eleven on the left, and the hotel occupies the entire building. The room isn't huge, but it's clean. The front desk service was efficient but not particularly warm or friendly.
GGuest UserThis hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
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