GGuest UserThe hotel room was clean, big and comfortable. I had lake view. The hotel is located near the lake, the beach and restaurants as well as convenience stores and bus stops. Gangneung Coffee Street is a bus drive of 15 minutes away. However, I was shocked when the staff informed me about the admission fee for the swimming pool: 30.000 korean won!!!! It is not mentioned on Trip.com neither ***********. Anyway, the admission fee is far too high. I have chosen the hotel for its swimming pool. Next time in Gangneung, I will choose another hotel: this hotel only offered a clean and comfortable room, for a high price, but Gangneung has many hotels with clean and comfortable rooms, that are also located nearby the beach, lake, restaurants and bus stops, but for a better price.
GGuest UserNice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.
GGuest UserFor a one-night stay costing around 600,000 KRW (with check-in at 3 PM and check-out at 11 AM), I arrived 1 hour and 20 minutes before the official check-in time to secure my place in line. Despite this, it was already past 3 PM by the time it was my turn. When I explained the situation to a staff member who appeared to be a manager, I was curtly told that check-in was strictly by order of arrival and nothing could be done. My turn at the front desk finally came about 5 minutes after the official check-in time.
Upon collecting my pre-purchased breakfast coupons, I was informed that only the first and last of the three available time slots remained, forcing me to choose between them. Eventually, I did receive a call that a spot had opened up for the middle breakfast time, and I was able to exchange my coupon. However, the entire system felt very confusing and inefficient.
On a positive note, hotel guests have complimentary access to the facilities. The room and the view, however, were absolutely magnificent.
GGuest UserThis is hands down the best value-for-money hotel I've ever stayed at. The hotel is new, clean, and the service is excellent. Every little detail is designed with the guest in mind – from free laundry to complimentary snacks (instant noodles, bread, coffee, milk, kimchi, etc.). The room features a massive TV and a 32-inch computer setup. They also offer luggage storage, and the staff are absolutely top-notch. It's super close to the train station, which was incredibly convenient for catching the 3-hour sightseeing taxi. I highly recommend this place to anyone visiting Gangneung; it was an amazing experience!
MMaf VelázquezExcellent location (I mean EXCELLENT) as it's 5 min away from the entrance of the park. It is easy to get to by bus no 7/7-1 and by taxi. The hotel looks a bit old from the outside but it is tastefully decorated on the inside and they keep very well in line with the English theme.
The rooms are clean and spacious, with very nice views. They have a nice space to put things away and a small fridge. Our shower unfortunately wasn't sealed from the shower door so we ended up with water in the whole bathroom (difficult to control with a 6'4 partner).
It has in house laundry and a small grocery shop that saved us one day it was raining too much to head back to the restaurant area.
Really recommend if you're visiting the park (or Sokcho as it's also 15-20 min away by bus). Very friendly staff.
AAriesha Nadhira RoslaneMy friends and I came to Intercontinental Alpensia because we got a really good deal and expected to experience snow right at the resort. The snow arrived a bit later than we hoped but honestly, we still had such a good time! The room was lovely, the weather was perfectly chilly (sometimes too cold.. so come prepared!) and we were lucky to catch real snow at Mount Balsangwan by taking the cable car at nearby resort (Mona Yongpyeong)
We have to give a huge shout out to the in-room dining service; the Beef Risotto and Frutti di Mare Pasta were soooo good. Truly delicious!
The whole area is so pretty and calm, especially with the Christmas vibe when we visited. Everything felt cozy and magical. We definitely plan to return! ❄️💙
GGuest UserThe board walk was closed and I didnot realize at the time of booking so it was quite disappointing.
Other than that the accommodation was good.
LLucky tunaThe view was great, the price was reasonable, everything was great, but the single bed mattress was too hard and slanted to one side, making it impossible to sleep. Fortunately, the double bed mattress was fine, so I moved there and slept there. The single mattress seemed to need replacing.
GGuest UserThe hotel was clean, but I found it a bit inconvenient that there wasn't a water dispenser in the lobby or hallway. The electric kettle in the room seemed old or poorly maintained, as it had some white residue inside, making it unhygienic. I had to go all the way to the main building's Blue Wing just to find a water dispenser, which was quite a hassle.
GGuest UserThe hotel's location is pretty good, making it convenient to get to various attractions. The front desk staff were very friendly and always helped us call a taxi. There was still a lot of snow outside the hotel, which looked beautiful. The rooms are typical business hotel style, clean and hygienic. Breakfast was a bit simple, but the price was reasonable. Overall, it's a good place.
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