I had a lovely stay at Clarion Congress Hotel Bratislava. Even though it was quite cold outside, the welcome I received was warm and genuine, which immediately made me feel comfortable. The staff were friendly and provided pleasant, attentive service throughout my stay.
The coffee machine in the room was a great touch, perfect for starting the day, and the breakfast was delicious with a good variety of options. The hotel’s location is also very convenient, making it easy to explore the city.
Overall, a cozy and enjoyable experience—I would definitely stay here again.
The best part of this hostel is the location. It’s ideal to move around either on foot or by public transportation. There are enough shower/toilet rooms not to wait in line. Not every single bed is applied with a socket. Check in is at 3pm which I find is a bit too late. Amazing cat comes over from time to time and is quite playful. Everything you can think of can be bought at the reception via card only.
2025/6/19
Upon checking in on the first day, we later approached the front desk to add breakfast for the second day. The female staff member with a ponytail and no glasses told us we could settle the bill for breakfast upon check-out.
However, when we went for breakfast on the second day, our reservation wasn't found at the restaurant, and we were sent back to the front desk to reconfirm. We went back to the front desk to clarify the situation, but two other female staff members seemed completely unaware of what had happened. Eventually, the original staff member we spoke to appeared. To our utter disbelief, she then retracted her statement, insisting we needed to arrange it directly with the restaurant ourselves? This was utterly baffling and clearly an internal communication failure 🤬🤬🤬. I demand you review the surveillance footage to verify what you actually said!
This incident truly ruined our morning and left us feeling incredibly upset. Especially considering this is a reputable international chain, a star-rated hotel, I'm truly at a loss for words. For such a simple matter, adding a note should not be difficult. This is purely due to poor internal communication and unclear staff handover😡. I'm speechless; this is absolutely outrageous! They should have just charged us on the spot to avoid any disputes. Instead, this entire debacle left us with no proof, turning it into a ”Rashomon” situation of conflicting verbal accounts.
On the bright side, the location is quite good, and the public spaces are tastefully designed. Overall, the hotel appeared reasonably clean and tidy.
Now, regarding the in-room facilities: there was actually quite a bit of dust in the room. On surfaces like the TV cabinet and capsule coffee machine, dust particles were clearly visible floating in the light, which triggered our allergies, causing us to sneeze repeatedly. In room 520, the bathroom constantly emitted peculiar noises, making us wonder if it was some kind of machinery running. Furthermore, this is the first time I've encountered unstable hot water pressure in the shower (it would often turn lukewarm) at a supposedly 'better' chain hotel. To top it all off, the washing machine was also broken, and we were informed it wouldn't be fixed and usable until next week. I'm utterly astonished by this level of inefficiency... 😵💫😵💫😵💫
The room was nice. Unfortunately, we couldn't check in early, but that's okay—I got to explore the city a bit. The hotel is located right next to the Twin City Liner stop.
Overall, I recommend it, but the only thing missing is a refrigerator in the room. Otherwise, 10/10.
It was about a 8 mins walk from the main train station with some mild upslope. Take note there’s a flight of few steps going down to the hotel. However the rooms are so intricately designed with good amenities! They also gave free water, beer, and soft drinks in the mini fridge. Bed and pillows were comfy. One of the top hotels, if not the best, in Bratislava!
The room is clean, but the girls living with me are very noisy. They come back late and look for things. Then the rooms are on the 2nd floor, you need to climb stairs, so be careful if you have large luggage😎
The location is very convenient. There is a square at the door, where there will be a Christmas market, and the surrounding transportation and food are also very convenient. According to the information, it is a century-old building, but the facilities in the hotel are still good, and the supporting facilities and facilities are very convenient.
The hotel is in a prime location with a beautiful environment. The hotel is clean, the service attitude is very good, and the breakfast is very rich with many varieties. The hotel has an underground parking lot, but the fee is relatively expensive.
The hotel's breakfast was very good, the best in the four Eastern European countries in recent days. The location is not far from the old town. In fact, we only walked there for about 20 minutes. The whole city feels a bit depressed
The location is good near to the old town. It's just 15 mins walkind distance. There is a lift, so you can use the lift instead of walking the stairs with your luggages. The room was clean but have strong curry or Dhal smells. Maybe because of other roommates. Toilet and bathroom is clean as well. Each floor have 4of each. But the kitchen on each floor is small. Only can boil water in a kettle. U can use the basement kitchen, that one is bigger and with more equipment. There is a bar at the basement too. Love the outdoor hangout area but it's a smoking area too.
Very Good
103 reviews
8.4/10
Price from
VND 302,116
per night
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8.4/10
Very Good
I stayed for 3 nights. My main reasons for choosing this hostel were 1. it has a kitchen: as I’m going a lot of travelling I cannot afford to eat out for every meal so made breakfast, prepared lunches and dinner. The kitchen was clean,modern, fully equipped. There was free coffee (beans and coffee maker) , tea, sugar. 2. location: needed to be convenient to the bus station (15min walk) and the historic centre (5-10mins walk). The hostel was easy to locate. The neighborhood felt safe to walk around and shops are near by (including Tescos). Right next to tram station, though I never needed to use it. There are also some very interesting second hand / vintage clothes shops in the street. Check-in was easy (24 hour reception). I was offered the opportunity to pay the 10 euro deposit by card or cash. I paid using a 20 euro note, got change ok and the money was left in my key slot thus easily returned on check out. The reception staff smiled and greeted me when walking in and out, perhaps because I did to them. I stayed in a 6 bed mixed form with en-suite. You choose your bed on a first come basis , though have a key for a specific locker that was large enough to fit my carry on luggage. The room felt spacious and even had table and chairs. Room and en-suite were clean. The beds each have a power socket and small shelf fixed to the wall though no individual light. You pick up bed linen at reception, make your own bed and put bedding in laundry basket when checking out. The pillow was lumpy and could do with being replaced. Sleep quality was good except one night with a very loud snorer (reception gives earplugs for free). It is winter and the room was nice and warm. The room has 2 ceiling lights. An area of improvement would be to be able to switch each light on/off separately. The wall of lockers separates the bed area from the entrance and en-suite door and it would be useful to be able to only turn on the light there. The en-suite was clean and warm (it is November). The shower water was not hot enough for my personal taste but it was not cold. There is an additional toilet and shower room in the corridor for additional use. The corridor also had a fridge. The laundry room is free: has washers and driers but need to buy detergent. It was my plan to stay in and do all my laundry on my day of arrival and I was grateful that I decided to do that rather than do laundry at the previous place. It saved me 9 euros. WiFi is free and reliable. When staying in a shared space the experience is greatly influenced by the other people who happen to be there at the same time. Everyone I met was friendly. The people sharing my room were always respectful of each other. Lights out in the room tended to be by 10pm and when coming in later than that it was possible to turn on the en-suite light and open the door to provide some light to get ready for bed without disturbing others. It was quiet in the room and the only ‘noise’ came from some late night loud voices in the corridor from others but it only lasted a few mins. The soundproofing is not sufficient to block noises from other areas, follow the advice on signs and report to reception if necessary. It is nice that the hostel seems to not tolerate noisy people disturbing others. I was traveling as single female. In the 3 nights the dorm room was never fully occupied, had 8 men come and go staying for a day or two, and I never felt uncomfortable in the hostel or neighborhood. This place is good value for money, comfortable, and I would definitely stay here again.
The lobby and breakfast area are very modern, clean, and the breakfast buffet is very good food with plenty choices and several coffee machines as well as fresh fruit, scrambled eggs, fresh bread, and toast, several different types of sausages, beans, yogurt, salads, cold, cuts, and several different types of cheese. My room was modern with a good size TV and a very large bathroom. My only complaints are that the carpets in the bedroom and the hallways are dirty.
Fabulous hotel, perfectly situated for the airport, rooms and bathroom are big, clean and have everything you need. Staff are helpful and polite. Breakfast was amazing.
Good location,excellent customer service. The room is big with modern design, complete with electric kettle(with the usual coffee,tea & sugar) & small fridge. Good selection in the breakfast buffet. It’s a nice touch that they put the guest’s name in the room’s t.v & a small card from the housekeeping staff. I was happy with the cleanliness, until I saw a stain in the duvet/comforter (which looks like an old blood). I only saw it on the morning of check-out when the duvet cover accidentally opened when i was tidying-up the bed. I mentioned it to the reception staff & she said she will feedback to the housekeeping.
Was pleasant stay, rooms good design and clean. Breakfast good, tasty and various choices. Close to city center, few minutes by tramway. Good views from the room.
It's a small country, and I didn't see many people on the street. The accommodation is the same, there are basically no people. Just reserve a day here. It's basically within walking distance, and it's enough to play for half a day. Everywhere is empty
Love this hotel, it is very near from everywhere. Mr.Patrik and Ms. Alexandra offered the toooop service, sosososo nice person they are. I will recommend my friend live here by too. Looking for live here next time🥳🥳🥳
It has everything a big hotel should have, clean and tidy, satisfactory Special praise for the front desk lady's warm and thoughtful service. I don't have a local taxi APP, and the lady used her phone to call a taxi for me. I am especially grateful She also helped me store my luggage
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