Very busy hotel. Some of the front desk staff need foe client training. Was not offered a room at check in 3 pm as room# not cleared. but other rooms available. told to wait 5 min..that became 30 minutes. Another front desk clerk assigned me a different room#. then the cash terminal wasnt working. Get to the room, beside a barking dog in the romm next door. barking for 2 hours.
Hotel is nice. very popular. Would be incredible if more team work with staff to process long line of check ins and also support to clients to get them easily checked in..no waiting 1 hour more for a room
The hotel is located in the center of Shanghai, but the Baima city is actually very small, only - Street.
But in December, the temperature is below zero and you don't want to go shopping on the street. The hotel has a shuttle bus to and from the airport, and you have to make an appointment with the front desk in advance.
There is no facilities in the lobby of the hotel, and the heating is not enough.
The room space is not bad, very clean, and the bathroom is clean.
The front desk staff is also happy to help guests.
Posted on Sep 26, 2026|Family Cottage, 2 Queen Beds-8 Minutes From Main Lodge
Anonymous User
It takes about 10 minutes by car from the main building.
The cottage was at the end of the road than I expected, and I was a little excited. The kitchen has a complete set of dishes, cups, cooking utensils, etc., and I think you can enjoy the color 々 if you make full use of it.
The water flow in the washbasin in the shower room was a little bad and I was worried, but when I asked the staff, it wasn't broken. After that, the shower water smelled of metal. There are shampoo, conditioner and body soap, but there are no other amenities so you need to prepare.
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