Arriving at the hotel, the employee behind the counter was very friendly. The hotel itself has a good location for when you are traveling. It’s pretty basic but has anything you need when roadtripping. It has a supermarket next to it and also a little fridge to keep drinks cold. It also has a tv with Google Chromecast so you can stream from your phone.
The airco in the room did his work - which was needed, outside temperature was about 38/39 degrees - and the room looked clean. It was a spacious room but I think the room was also for disabled given the shower with aids. It was room number 1.
We went to the Monegros Festival on Saturday and the hotel is located about 30 minutes from it so a perfect base to go from here. I would recommend.
The hotel really could use an outside pool give the temperatures in Lleida in the summer but it is what it is …
The hotel was good no problem , has restaurant inside . Few minutes walking distance there is shopping centre . The only problem is if you need to go to Barcelona either have to book taxi direct or to train station then . From Barbera del valles .
Expensive from airport taxi
An impressive hotel - I’ve never stayed 10 floors up before. The only real problem I had were the lights. There seemed to be a switch for each one, but not a switch that would switch them off. So going to sleep necessitated pulling the card out of its holder to get the room completely dark. Also not having trays at breakfast meant getting up and down much more than one word experience in a normal hotel. But apart from that, it was beautifully clean. And very close to transport links.
The room is very clean, very good, cleaned every day, the front desk attitude is very good, there is also a suitable breakfast, the hotel also has a refrigerator and microwave, the microwave can be used for free
Basic room, did the job for being close to the airport. The first room we were allocated was full of cigarette smell, they changed the room for us on request. We were there in September, and wasn’t given a thin blanket in the room, only thin flat sheet was given, they told us that’s the standard in warmer months. Unfortunately, we were too cold and did not sleep well that night.
Location: The hotel is located near the train station, but getting there requires climbing a steep hill. It’s puzzling why the hotel doesn’t offer a shuttle bus to the station. On the bright side, the hotel faces the sea, offering stunning views. There’s also a sightseeing mini-train right downstairs, which costs €8 per person. It takes you around some of Tarragona’s main attractions, but it doesn’t stop along the way, nor is there any guided commentary.
Service: The hotel staff were incredibly welcoming. They not only recommended excellent sightseeing routes but also some very delicious restaurants. Since we arrived early for check-in and our room wasn’t ready, they kindly offered us the option to use the gym facilities to change clothes if needed.
Cleanness: Good.
Facility: The mattress was terrible. Why do mattresses in Spanish local-brand hotels seem to always sag so much? Do they actually prefer that sinking feeling?
Overall: Great value for money.
Price/quality is good. The terrace opens like a garage door, a very interesting solution, though right in front of it (1st floor) is the employees' staircase, so it is not comfortable to keep the window open. The room is not new, but it was not critical for me. We did not use the pool, because the flight was early in the morning. I did not like the unclear topic with the deposit, the information on the website says that it is only taken from guests under 25 years old, I am older, but they asked me for it too. Moreover, they took the card and began to rewrite all the data for themselves, including the CVC, it is not safe. Therefore, the room was not checked after check-out! Logic?
Overall, I would like to come back again, the beach is very close
I highly recommended this hotel at Lleida with suggestions to have breakfast there to fully experience its offerings. The room was modern, new, and clean too. The hotel and restaurant staff were friendly.
It’s only a few minutes’ walk from the shopping streets.
Hotel parking with a fee is available for us.
In general, everything is correct. Huge room and extremely comfortable beds. However, we stayed in a Callaghan's Superior room, but without the details like the Colorado Creek Superior rooms (no bottled water, for example). It is noticeable that the quality of the hotel's food at dinner and breakfast has dropped a lot compared to other times we have stayed at the Gold River.
Very Good
113 reviews
8.4/10
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9.2/10
Great
KKimmyg43I had high hopes for this ”4star hotel”
From the pictures and the previous reviews everything seemed like it was too good to be true...
Arrival was average, had to ask which way to go to get to my allocated room (normally you are directed by a member of reception atleast)
Arrived at my room (104) 1st floor.
Opened the door to a bright airy room..my first thoughts were this is lovely.
Dropped my bags and took a shower and that's where things started to go downhill...let me explain...
Now I am aware this is not 5 star but if im being totally honest I have stayed in cleaner 2 star hotels...
The attention to detail from the cleaners is just way below par for a 4 star establishment.
Shower door covered in limescale (easy to put right with a bit of Elbow grease)
Mold and nasties around the outer edge of the shower door (see pics)
Splash marks all over the tiles at the side of the sink (like old toothpaste marks)
Sink wouldn't drain properly (seemed to be blocked)
Skirting boards definitely hadn't been given a wipe for a good few weeks/months
All standard/basic stuff that you would expect from any hotel and certainly from a 4 star one or am I being picky?
Then there was the call to reception to ask for some milk so I could make a coffee (kettle is provided in room)
Receptionist said they don't have fresh milk only 'powdered sachets' of the most vile tasting milk I've ever had (think baby milk/gone off normal milk)
Apparently the restaurant was closed so they could not access it to get some fresh milk?
Receptionist advised me to go to the supermarket..which is a 25 minute walk from the hotel 🤦♀️
As it happens there is a coffee machine outside the reception entrance so I found myself nipping downstairs to buy one from there. (Not the most convenient but we move forward)
I had read that there was a rooftop restaurant in the flyer as advertised but when I asked about it apparently it is no longer there?
The restaurant is only open at breakfast times so no food is available not even snacks? However they advertise room service so unsure how that works?
Outdoor pools closed which is fine but you couldn't even sit on the loungers hence....nowhere to sit outside the hotel itself.
Such a shame that all these little things build and in turn let it down as a 4 star advertised hotel.
Now for the positives...
The view from the room of the sea is beautiful
It is literally across the road from miles of sandy beaches
There are a couple of lovely restaurants nearby that are open from 12 noon for brunch/dinner and reasonably priced.
The area itself is super quiet and feels safe enough as a solo traveller.
KKam Fat MickyExcellent location with all kinds of public transportation including metro, buses to airport and major points of interest in Barcelona. You may explore some good restaurants nearby.
AAnonymous UserThe location is central and close to the train station. The room is comfortable, perfect for a night stay in Barcelona before heading to the next stop.
TTravel-HolicThis was the finest of experiences I have ever had at a hotel.
Even before our trip had begun, the holiday vibe had already started, 2 weeks prior to our flight.
A member of hotel reception staff at the B&B in Sant Cugat, a beautiful soul, a lady by the name of Maria Faatemah had won us over with her swift responses to our queries and concerns. The more we responded, the more our mind and hearts were at ease.
Always polite and courteous with so much manners and always ready to help us with whatever we presented her with.
2 weeks fast forward - We were welcomed with her sincere wholesome smile and she already knew who we were as soon as she saw is approaching the reception desk. This is someone who is connected with herself and showed is compassion from the get-go.
She served us as though she was the leader and she didn't let us feel uncomfortable even though we didn't speak much Spanish.
She showed us to our room and told us to feel free to ask her should we need anything.
We had a slight situation with our air-condition unit and within 10 minutes she had that resolved by giving us an extra room until the maintenance man fixes the A/C.
The second room was beautiful and I slept their for 2 days and it was a great experience.
Faatemah called taxi's for us, ordered food for us, she translated Spanish to English and she even guided us towards the best tourist spots. It really felt like she had gone above and beyond, at no extra cost.
Even the kids were saying they wanted to buy her something as a thank you present for her amazing service and beautiful mannerism.
Faatemah was incredibly professional, compassionate and offered such a lovely service that we all fell in love with Spain (Barcelona) and would love to go back, just for experiencing this service again.
Faatemah is much more than a lady behind the reception desk and I hope you all the best in the future and I hope you progress to become something bigger and better and that others are also receptive enough to appreciate you.
Thank you Maria Faatemah for being such a wonderful host and your hospitality is so very appreciated.
We all Look forward to visiting you real soon.
Have a beautiful life and I wish you nothing but the best in this life and the next.
Kind regards,
Amer Khan and family
PeaceX
GGuest UserAmazing Hotel . Stayed here 3 nights and the location was amazing . They have a pool which is cold during this season . However in the summer I’m sure it’s perfect . Also the rooms are decent size with opening windows and also they have amazing staff who keep your room tidy !
GGuest UserI found this hotel miserable from many aspect. We arrived at midnight from the airport and we’re given the last room left. The room has a distinct smell that almost like a man’s underarm. We asked for a double room but it was two single beds put together. The shower head had a 30s hot water and 5s cold water loop. The bath tub was blocked.
We asked for a change and were given an upgrade queen bed room the next day, thank you for that. Unfortunately, the new room still has the underarm smell but a bit less, and also a new smell like it’s been a very old room with unventilated smell from some furnitures or the wall. The shower head problems was still there.
The location is alright, despite quite a distance from the metro station, you can still take the buses.
MM8657****While the price booked via Ctrip was quite affordable at the time, I still wouldn't recommend staying here. The hotel had an indescribable, unpleasant fragrance, and the air conditioning unit also emitted a strange smell, which was simply unbearable. My husband wanted to leave on the very first day of our stay, but having already paid, we decided to tough it out. There are some restaurants, supermarkets, and eateries nearby. Taxis are sometimes easy to find, but at other times they're scarce. To fellow Chinese travelers, if you have other options, I'd strongly advise against staying here!
HHaidenghaimuduyuThe surrounding neighborhood has amazing bars and restaurants. Everything was great, except for a slightly cumbersome check-in process. For this price point, the room facilities are a bit dated, but the cleanliness was absolutely fine. I was pleasantly surprised to find free slippers, toiletries, bottled water, and coffee in Barcelona. The front desk staff were also very nice, and the bellhop proactively brought my luggage to the room. Good enough for me!
DDr. Julio BernalAt first I was concerned about the location of the hotel. Nothing to be worried about. The hotel is near the train station. (20 minutes walk). There are several options for dining around the hotel. The facilities are well kept (sauna/pool). The room was spacious and comfortable. Something to improve would be the operating ours for the bar. They close at 11. You could not get even a bottle of water unless you go and walk at least 10 minutes. Things that can improve for future travelers. 1. The attitude of the people in the lobby should represent the hotel brand. There was a staff person in the checking counter( I don’t know his name, male in his 30s…) yelling to another coworker and he didn’t mind if there were guests or not around. Truly unkind and unprofessional. 2. The restrooms in the lobby need a lot of maintenance. There were broken toilets and faucets. Besides these observations, this place is a very good option if you want to stay outside Barcelona.
IitravelrussiaIf you are looking for good hotel in the city centre, you have found one. Excellent location near Plaza Cataluna, near La Rambla. Great staff, really felt welcome. Quite big room, especially for Barcelona. Hotel is historic, not luxurious, but this is ok. There are 24/7 free snacks and drinks available, which is superb option
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