It was very nice to go through the barrier and stop not at the remote parking, but close to road to the abbey.
Check-in is at 4pm. By 3 pm the room was “not ready”. Did not like rip off with the dinner bill.
The room ok, with excellent views, a bit worn, not all sockets worked well
Perfect welcome, perfect location, everything was great until I was woken up at 8:40 a.m. by the women of Menage who initially talked to each other and then made a lot of noise.
So I woke up in a very bad mood.
The room was beautifully decorated and had a lovely view overlooking the street—it really added to the charm of the stay. There’s a parking lot right next to the property, which made things super convenient. The surrounding area is a picturesque little town, perfect for a relaxing walk and sightseeing. Highly recommend this place for a peaceful and scenic getaway!
Each room has two fans, so that helps, but it's still warm in there until late evening. Nice restaurant on the first floor. Good Wi-Fi in most of the building. Beds are comfortable, with both a wall plug and USB outlets. There's a light in each bed as well.
The location of the hotel was very convenient, about 10 mins walk from the train station and walking distance to a lot of restaurants.
The staffs were all so friendly and helpful! There’s a day I was back to hotel from Mont Saint Michel and it was late and all the restaurants were closed. I was hungry and cold and ask for foods from hotel, though kitchen was closed they still managed to whip up with ham ,cheese and baguettes. It makes me feel like home!
Also, do try the dinner at the restaurant it was good!
I just want to thank all the staffs for the hospitality and wish you guys Merry Christmas!
Very satisfactory thalassotherapy and service, but cramped room with outdated carpet, not giving a feeling of great cleanliness (stains, etc.). Ultra hot rooms, no possibility of opening the window without letting all the light in, not very practical.
Great location! Just step outside, and there's a McDonald's right across the street. The hotel is also opposite a beautifully converted warehouse shopping center. The rooms are very clean, but one thing to note is that housekeeping is only done every five days instead of daily. Overall, a great choice for a stay in Le Havre!
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SShawnHere's a unique hotel - housed in a old mansion from the 1900s. This means that each room in the original wing is a little different and 'eclectic'. There's also a new wing with newer rooms, a spa, a swimming pool (sorta heated), a bistro and a 1 Michelin star restaurant.
Pros:
- Unique style of hotel that's set away from the hustle/bustle of the Etritat town.
- Helpful staff
- Complimentary bakes and hot drinks from 4-6pm
- Michelin-star restaurant on site (but it was closed during our visit)
- Comfortable beds, good water pressure and a bathtub
- Professional grade Nespresso machine in-room with 4 pods (2x decaf) + nice tea bags
- Grounds are cute, with a resident cat, fireplace and pleasant garden-ish spaces.
Cons:
- Cleanliness - we discovered a swarm of ants crawling behind the curtain. We think it was some food that wasn't cleaned away from the previous guest that attracted the ants. This was gross.
- Room styling may not be to everyone's tastes - suggest you ask to view a room before you move your luggage in.
- Narrow stairs to rooms in main building, was abit hard to get luggage up to but they can get help if needed.
- Location could be a con for some as it's a good 10-12 min walk into the main down down a high.
- Parking spaces were limited.
- Breakfast is pricey at 25 euro - there's a great boulangerie in town Maison Piquenot that you can get good croissants, baguettes from.
- Overall abit pricey for the value you get.
SShawnWe booked this hotel because it was in a château and it looked romantic and unique .However there were many details lacking overall. Firstly avoid the restaurant at all costs even though the three course meal was only €29. The food preparation and quality was terrible. Please see attached photos. The salmon I had was overcooked from frozen salmon and the greens were likely frozen greens that were boiled to mush and no longer green. The risotto was just rice coated in some weird cream and had some tasteless pieces of chicken slapped on top. We did not finish the food.
They clearly also need more staff as our receptionist was doubling up as a waitress, and we noticed that there were some waits and gaps in service.
The room was compact and clean, but the details were lacking. For example, the fixtures and appliances were the cheapest variety possible and didn’t match the Luxe feel that the hotel is going for. The location is slightly out of town and a 20 minute walk to all the main sites in the old town.
The grounds were tidy and very pretty in photos.
GGuest UserIf you want to experience La vraie vie de chateau (a real life a a castle owner) this is your choice. Only 5 rooms available, very private, feels like you are in your own chateau… fabulous park and setting around the main building, was told there are other separate “mini” houses in the park , and you can go watch the horses…. And admire the view on the valley.
Our room: we booked the round bedroom … the center bedroom on the 1st floor…. Fabulous place, need a bit of upgrade in the bathroom… if anything… but seriously felt like a châtelain… as we reached early, we were welcomed by one of the sons of the owners who took us around the private wing, “his house”, and told us everything about the mansion history as well as hotel business. A great interaction with a friendly castle owner and businessman. They also have a snooker, a gym and sauna…. I mean… what else do you want!!!
We had to go out for dinner (at L’Hermitage) which the owner booked for us.
Breakfastwas served in the salons…. Stylish French dépit déjeuner, served by a dynamic, friendly and frank lady.
Just go. Dont hesitate.
GGuest UserThis was our first stay with B&B Hotels, and the first of 5 bidet hotel stays during a two week road trip around France.
The B&B hotel in Alençon stood out for several reasons. The availability of EV charging stations was a real bonus and made our journey much easier. The staff on site were exceptionally helpful and welcoming, quite a contrast to our experience of many of the other budget hotels.
Staff suggested we ate in neighbouring restaurant where we got a 20% discount. Even though it had gone 9pm. Restaurant were happy to accept us and our discount was applied.
Breakfast was another highlight: hot, well-prepared, and consistently replenished, which made for a great start to each day. Our room was also noticeably more spacious than the one we had in Toulouse, and the shower was excellent, with plenty of space, strong water pressure, and reliably hot water.
What really made this stay memorable, however, was the staff. Across all five B&B Hotels we stayed in the week, the team here in Alençon were by far the most engaged, attentive, and customer-focused.
IitravelrussiaIt was very nice to go through the barrier and stop not at the remote parking, but close to road to the abbey.
Check-in is at 4pm. By 3 pm the room was “not ready”. Did not like rip off with the dinner bill.
The room ok, with excellent views, a bit worn, not all sockets worked well
GGuest UserNot much to say … only good stuff!
Nice welcome at reception when we checked in earlier than planned. We got touristic advice to go around and they kept our big suitcases. We unfortunately didn’t get parking as they were full.. all reserved (NB: trip.com never discussed that we had to book the parking, this is something Accor and Trip.com should discuss about as this is now our 2nd encounter of this problem…. Coming from Malaysia and renting a car, this is not helping… we had no idea we had to reserve parking)
The bedroom was very nice, pretty balcony but small bathroom… especially given the placement of the toilet…. lol. But never mind. Nice deck of the bedroom and the hotel too… themed on Christian Dior and fashion, we liked that ☺️
Last the breakfast and its location: beautiful. The view of the sea is really good, the furniture is nicely chosen, and the food is good. First time I see a « make your sunny side up eggs yourself » set in a hotel, which was cool.
AAnonymous UserConvenient & cheap overnight stop with quick access back onto motorway yet quiet & calm.
Shame about the restaurant side ! Arriving week day on way south told closed cos. chef on holiday ! 🫣
On return Saturday journey north arrived to be told restaurant not open weekends 😳
Restaurants open in outskirts of Alencon a 10 min drive.
GGuest UserOur second time at The Mercure Mt St Michel.
The positive point is that it is warm!!!! lol, given the cold outside, it was wonderful to enter a warm building and a warm bedroom (some hotel bedrooms are so cold when we reach) . Service af reception was good, helpful, nothing fancy… not helping with suitcases.. but that is ok lah. If the structure of the hotel allows it, we would really recommend to have an elevator, for those of us travelling from far with huge suitcases… please think of it. Last…. The outside toilet is not cleaned often enough to my opinion… as the corridor, which was full of soil and leaves….
The bedroom was very warm, spacious, nice, except the mini winnie tiny toilet. Like…. Why building this separate toilet like that, where we can’t move?… that was weird. But all the rest was great, no stress.
Breakfast buffet was nice and the location is also very nice, very light.
GGuest UserMy friend and I are traveling around France for a couple of weeks. We picked this hotel based on reviews and price. It was a good location to drive to Omaha Beach and the surrounding area. We each had a room with a king size bed, a very large bathroom with a wonderful shower and separate large tub. Free Coffee, tea and water provided in the room and a small refrigerator with snacks and drinks available at a modest price. Beds were very comfortable and room temp was great. Very quiet location and free parking. The best thing was Julia, the front desk staff person. Extraordinary service and assistance with everything we needed including ordering Thai food from a local restaurant because the restaurant was closed on Sunday night and Monday night, the two nights we were there. She deserves a GIANT Thank You and a Gold Star! I would definitely stay there again if I ever return to France.
GGuest UserWe reached Erawan pretty late, at dark, in a snow day. Because communication channel with Trip.com did g allow the owner to reach us (phone nor email), we reached an empty, closed venue. Which I have to stay is pretty upsetting when it is -2 outside. However, after few phone calls, and relevant explanations, we got welcomed warmly by the owner and the neighbor business owner and we moved in accordingly. Thank you to the neighbor businessman to help us carry our heavy luggage till the 2nd floor!!
Beautiful house and deco; beautiful bedroom BUT, extremely cold toilet and bathroom (supposed to be a hammam??? We never found the way to turn it into a hammam…. It is gorgeous…. But… damn cold!)
Again, the house is very beautifully decorated which was so nice to experiment for breakfast. Do try this place which bedrooms names are themed on Thailand! :-)
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