Hotel near Bournemouth City Center,Bournemouth100% of visitors choose this area
GGeorgios Gkotsis2025.12.27
The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
Hotel near Bournemouth City Center,Bournemouth100% of visitors choose this area
GGuest User2026.01.27
This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.
These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure.
About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.
Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor.
I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them))
The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.
Hotel near Bournemouth City Center,Bournemouth100% of visitors choose this area
GGuest User2025.12.24
Hotel room was sparkling clean and the back rooms have a view of the back garden. With the chirps of hummingbirds early in the morning. How wonderful !
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
It our first stay at this Hotel. It’s in desperate need of
updating, the bed was really soft, the carpet was worn in places in the bedroom, but on the plus side there was plenty of storage space unlike your travel lodges etc.But It was clean and tidy with tea makers in the room.
We didn’t get chance to use any of the facilities because we didn’t have time, the swimming pool looked good and there was a bar, but there didn’t seem to be a lot of selection beer wise, but that seems to be the same in most Hotels.
Hotel near Bournemouth City Center,Bournemouth100% of visitors choose this area
113dalaoban2026.01.27
This should be the best hotel in Bournemouth, right? The views and location are amazing, absolutely nothing to complain about there. Now for my gripes:
1. At check-in, they didn't even mention that toiletries and slippers needed to be requested. I got into the room and there was nothing. I had to ask specifically before they'd tell me. Although they did provide them later, why can't they proactively inform guests at check-in that these aren't automatically provided and need to be requested if desired?
2. The breakfast selection is pitifully small, and the person making eggs often walks away for extended periods. There's already so little to eat, and then you have to wait for them...
Other than that, there's nothing else to report – nothing particularly good, nothing particularly bad.
We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
Hotel near Bournemouth City Center,Bournemouth100% of visitors choose this area
MMarco Lee2025.08.29
Not bad, location is not the most convenient but is a good balance of quietness and convenience. Parking is a bit expensive but it's attractive to park at the hotel
We just wanted a reliable, welcoming, safe and CLEAN base for one night at a fantastic price and we got exactly that here at Laguna. It was no- frills, eg no fridge in room ,or edgy decor and no bonus toiletries ...but that is exactly what we didn't need! It was a basic but spotlessly clean room with all the essentials you need for a good night's stay; 2 freshly made beds, an unsuite with hot shower, towels and flannels for 2, a tv with remote, WiFi, tea making facilities and a lockable door with 24 hr security. The welcoming host was friendly and efficient and we were very confident we had chosen the perfect place for our budget. We were within walking distance of the beach and town, with a handy late night shop just a few minutes walk away. This time we didn't experience the rest of the facilities available, such as the swimming pool, games room or bar/ entertainment..but it was good to know they were an option. Thanks for making our trip an enjoyable one Laguna; we planning returning in the future.
#positive #I was happy with the Cleanliness, Location, Service, Amenities; #positive# Satisfied with the level of hygiene, location, service, and facilities
Very Good
108 reviews
8.7/10
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8.2/10
Very Good
GGuest UserIt was very nice the rooms were clean and the beach was very close.The staff was very kind and nice,I would definitely book again i am very pleased with this hotel my kids also loved this hotel more than me. I would most definitely recommend this hotel to others. However I would say if there is a family you book the rooms near each other in advance. Overall my whole family loved this hotel.
GGeorgios GkotsisThe best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed.
No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day
Big restaurant , bar and lounge.
Big meetings rooms
Buffet breakfast 12,5 pp
Lunch or dinner 25£ pp.
Full recommended
GGuest UserThis is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.
These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure.
About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.
Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor.
I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them))
The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.
GGuest UserGreat location, close to town and the beach, if they refurbished the hotel the price wouldn’t be such a bargain. Keep expectations low and just need some ware to sleep you be happy.
DDiana 1994In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
GGuest UserStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
JJahangir JaneWe stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
GGuest UserAmazing stay at Hotel Celebrity. Located very near to the scenic view, it offers great and spacious rooms. I stayed at room number 246 and the room was quite spacious clean tidy along with a private bathroom that had a bath tub. The stay was very comfortable and the hotel staff were very friendly and attentive to any query a customer might have. Breakfast includes bacon and other vegetarian options but there was just one spoon to use for bacon as well as the vegetarian options which can lead to cross contamination and for someone like me who does not eat bacon it was a deal breaker. However if a separate spoon would be kept to avoid cross contamination then it would have been even more amazing. Overall the stay and the locality is nice and the staff is quite friendly too. Would highly recommend Hotel Celebrity to everyone willing to travel to Bournemouth for a vacation or leisure time.
GGuest UserWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
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