Hotels With Breakfast in Staffordshire, United Kingdom

Lovely hotel plenty of space in rooms & public areas.  two negatives. One was the request for £5 on arrival for parking which I didn’t know about or perhaps I didn’t see on the reservation.  Sunday breakfast was the usual late rush of people coming down. The buffet wasn’t being replenished so I had hard fried eggs.  Self Service tea and coffee I guess is a necessity but I would prefer a jug of hot water and a pot of tea.

Really enjoyed my stay. The location was great and close to everywhere I needed to get to. The room was very clean and had a nice view. The car park was very close to the hotel, although it felt a bit isolated, so I was a little worried about parking there late at night. That said, everything was absolutely fine. The amenities were good overall. The staff at the front desk could have been a bit more welcoming and customer-focused. But they were helpful.

Room was on the small size, but had everything needed. Bathroom was clean and neat.  The only thing that let this trip down, was that the aircon is not working, and hasn’t been working for months. I previously had left this hotel as it was far too hot in the room, and all they offered was a fan. I called reception before booking, and they said how the air con was working, but then when I arrived, they said it “may be working, in some rooms”, but wasn’t working in ours.  But overall, this was a nice and comfortable hotel. Would book again once aircon is working.

I recently stayed at this hotel and, unfortunately, the experience fell below expectations. From the beginning, the staff didn’t seem as attentive as they should be. Although they were polite when approached directly, there was a noticeable lack of initiative, and at times it felt as though guests were left to figure things out on their own. The room itself had several issues that really shouldn’t be overlooked. The toilet seat wasn’t fitted properly, and on top of that, the toilet flush was wonky and didn’t work as smoothly as it should. These are basic facilities that need to function correctly for a comfortable stay. The shower also had mould on the silicone, which was disappointing and raised concerns about the level of maintenance and cleanliness. Another issue was the cutlery provided in the room. It was dirty on arrival, which immediately created doubt about the overall hygiene standards. Small details like this make a big difference in how confident and comfortable a guest feels. While the hotel has potential in terms of layout and amenities, these issues made the stay far less enjoyable. I genuinely hope management addresses these concerns so future guests can have a much better experience.

Location was brilliant. Staff were friendly at check in. We asked for a room with space around the bed due to medical reasons and were given this. Tea coffee and snacks in the film were great.

We booked to stay here as we had a daytime function nearby. We had a few hotels as options and chose here as it was a special occasion and this felt like a treat. We all arrived at different times to get changed before leaving and said we all felt like we were an inconvenience from the moment we arrived. The staff weren't friendly or very helpful. We arrived back from our function at 7.30pm and checked in, there was a change in staff but not a change in customer service. We asked if we could get food from the restaurant and was told we couldn't because of ”everything else going on” which we assume was a wedding nor could we order room service. We asked if we were allowed to go for a drink in the bar and they said we could if we ”could find a table”. We weren't informed of where breakfast was, the times or when check out was. We went out for food in the end, but be mindful there isn't anything particularly nearby so it was a challenge with taxis but we found somewhere to eat easy enough (and had a lovely time). The hotel itself is beautiful as are the grounds so we were really disappointed that the service didn't match it.

The room is very large, the location is also in the core area, very close to the supermarket and the station The service staff is also very warm, breakfast can be ordered, and free, very good

We really like staying here, if only for a single night to break up the evening drive from the south to the north west, picking our trip up again the following morning. Our most recent visit was the first using our new (to us) EV, so charging on site proved anxiety calming and very effective - albeit pricey! Thanks again to all concerned with our stay, we'll be back again - that is for sure! Best, M&C

I was pleasantly surprised by the decor of the room and bathroom! The room was clean and well presented. The bed was very comfortable. The shower was great with lovely toiletries. Despite being on a main road there was very little traffic noise. The pub was clean and tidy with a good food menu and lovely beer garden. It's well situated for travel as its close to moto.rway links etc . The only downsides are: The staircase to the rooms is a little rickety. Its an old building, so it adds to the character. We were on the 3rd floor in the most recent heatwave and there is no air conditioning so it was very hot. Again, this is only probably an issue for 1 week of the year!! I would certainly stay again and would recommend it

Arrived late in the evening , so was grateful for a 24 hour service desk. I only had to wait a minute til they came to the desk. He was polite and helpful! My room was comfortable & the room heated up fast with the heater in the room. It was alittle noisy due to the location but I chose to stay at a services so all good !