I used this hotel for a business trip. I had booked it expecting a regular business hotel, so I was pleasantly surprised to find it was a good place to stay. I appreciated the various amenities provided, such as bath salts and a hairdryer.
Hotel near Kyoto Station,Kyoto38.4% of visitors choose this area
MMrs Rosemary Smedley2026.05.20
Lovely hotel with ideal location in KYOTO station. Staff very helpful and welcome drink provided (juice/tea). If getting taxi have the telephone number of your destination as they appear to use this with their sat nav. Shopping mall across the street and lots of eateries in the station. Highly recommend. Activity close by: Maiko Experience at Shiki - highly recommend.
Hotel near Kyoto Station,Kyoto38.4% of visitors choose this area
Zzhuhengxin2026.02.21
This is a 4-star hotel, very close to Kyoto Station, and they offer a free shuttle bus to and from the station. The shuttle picks up on the left side when you exit the *Karasuma Central Exit* (条口) of Kyoto Station. There isn't much to explore around the hotel itself, and very few restaurants. If you plan on taking the train or eating out, it's best to head to Kyoto Station. Kyoto Station is large and beautiful, a tourist attraction in itself, and even has a big Isetan department store!
The breakfast restaurant on the 14th floor is a revolving restaurant with panoramic views of Kyoto. However, the Western set breakfast is quite mediocre. The breakfast restaurant on the first floor offers both Japanese and Western options, but the value for money isn't great. In terms of transportation, besides taking the train from Kyoto Station, you can also catch a bus nearby. It's a bit far from the livelier areas of Sanjo and Shijo, making it suitable for guests who prefer a quiet stay and want to be close to Kyoto Station.
Hotel near Kyoto Station,Kyoto38.4% of visitors choose this area
GGuest User2026.05.17
Very nice hotel! Our stay at this hotel was absolutely exceptional. From the warm, attentive staff to the beautifully designed, spotless rooms, every detail was perfect. The peaceful ambiance and top-notch amenities made our trip truly unforgettable. We highly recommend this property to anyone seeking comfort and luxury, and we cannot wait to return!
The room is big and it has all the amenities eg. TV, Big bed, jacuzzi, well equipped toilet, etc. All the toiletries are beyond our needs. Movies are free and breakfast are really cheap. The only drawback is the nearest metro station is 1 km away. But the room is value for money. Highly recommended.
Hotel near Kyoto Station,Kyoto38.4% of visitors choose this area
RReikanoindex2026.01.17
The hotel is located in a very convenient area, making it easy to get around and explore the surroundings. There are many shops, restaurants, cafés, and convenience stores within walking distance, which was extremely helpful during the stay. Public transportation is also easily accessible, saving time when travelling to different attractions.
The room itself was clean, comfortable, and well maintained. The bed was comfortable, and the room provided enough space to relax after a long day. Housekeeping did a good job of keeping everything tidy. Basic amenities were provided, and everything worked well throughout the stay.
Overall, the combination of a great location and a comfortable room made this hotel a good choice. It is suitable for both short and long stays, especially for travellers who value convenience and accessibility. I would consider staying here again and would recommend it to others looking for a hotel in a good location with many nearby amenities.
Hotel near Kawaramachi,Kyoto17.3% of visitors choose this area
AAnonymous User2026.03.24
The hotel is very cute and clean, with a convenient 7-Eleven located right in front, which makes it easy to grab snacks or essentials anytime. However, the room is quite small and may not be suitable for travelers with large luggage.
The breakfast time is quite limited, which can feel a bit rushed. One small downside is that while the front desk provides almost everything, it would have been nice if they also offered drinking water, coffee, or tea for guests waiting for their rooms.
Overall, it’s a pleasant stay with good convenience, but there’s still a bit of room for improvement.
was in japan for 9 days, came to kyoto for 2 and tbh the hotel here was the best ive stayed in, spacious, convenient and clean.
staff were super friendly too and has a nearby anytime fitness
Water pressure in both hotel room and onsen was patchy during the 2 nights stay. It was just different when I stayed at urban Nijo this time. Possibly it's shower facility is dated and needed a refresh. Especially the automatic onsen shower spring nob, it turns off almost immediately after pressing. Which requires to keep pressing alot of times to finish showering. Didn't enjoy my time at the onsen.
Hotel near Kyoto Station,Kyoto38.4% of visitors choose this area
AA Pig Fly From the Sea2026.05.27
The breakfast was very delicious and had a wide variety of choices. Everything tasted great and I never got bored of it even after a few days. The onsen was also very comfortable and relaxing — it was the perfect way to unwind after a long day. I also really liked the shampoo and bath amenities provided by the hotel; they smelled amazing and made my hair feel very smooth.
Another nice touch was that the hotel provided free laundry washing, although the dryer required a small fee. They also offered free ramen at night, which was a really nice service, but I was too full to try it at the time. Overall, I had a wonderful stay and would definitely come back again!
Great
2282 reviews
9.3/10
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8.8/10
Very Good
GGuest UserThe hotel is quite a long walk from Kyoto Station; it took us about 20+ minutes on foot to get there. You could take the bus, but it doesn't really save much time. There's a good ramen shop right next to the hotel that even gave our child a toy. The room isn't huge, but there's enough space for luggage. The lobby downstairs offers free coffee, which I enjoyed every morning.
GGuest UserFacilities: My only complaint is that the king-size bed in the king room is made of two single mattresses pushed together, and after sleeping on it for a while, a gap forms between them.
Hygiene: The hygiene is excellent.
Environment: The surrounding area is very quiet, and there are convenience stores not too far away.
Service: The service attitude is great, and the hotel even offers free shuttle service to Kyoto Station.
GGuest UserEverything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.
RReneehuangHighly Recommended Stay in Kyoto
I would like to strongly recommend this hotel for anyone visiting Kyoto. The staff demonstrate exceptional professionalism and hospitality.
In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care. Their thoughtful service truly reflects the welcoming spirit of Kyoto and the hotel’s commitment to excellence.
I am genuinely impressed by the quality of the team members who bring guests happiness and satisfaction through their dedication. They truly deserve recognition and applause for their outstanding service.
Our two-night stay was far too short, and we are already looking forward to returning in the near future.
OOrilla128The service was excellent, and the front desk even helped us call a taxi. The breakfast was fantastic, with a great variety and delicious food – amazing value for money! Our whole family absolutely loved it!!! Highly recommend!! The location is also very convenient, close to the subway station!
GGuest UserThis hotel offers great value for money and is often fully booked. The location is incredibly convenient, the management and service are excellent, and the rooms are clean and hygienic. They even offer free luggage storage. Besides the standard services, the front desk also provides high-quality facial care products for women, including face masks. I'll definitely stay here again next time.
NnxmdyThis is the second time that I’ve booked here because the last time I came everything was satisfactory. The room was really wide compared to other hotels that I’ve been to in Japan. Not just that, the onsen was clean as always and had yuzu inside this time but maybe it’s because it was winter but I couldn’t see it the next day so that was abit sad. The service was great!! You can check out and still ask them to hold the bag. The only downside I could say was that the walls were slightly stained ?? I think it’s due to the luggage being moved around by other individuals. It’s not too the point that it would bother anyone. But it did catch my eye abit.
JJiaoluodedunjueThe location is excellent, right opposite Kyoto Station, very close to the airport bus stop, and also near Aeon Mall. There's a 7-Eleven supermarket just down the street.
Check-in is self-service on a machine, which can be switched to Chinese, and staff are on hand to assist. You pay for the accommodation on-site.
The lobby offers self-service coffee, tea bags, toothbrushes, and more. There's also a microwave, with chopsticks, spoons, forks, etc., conveniently located next to it – very well-equipped.
The family room size is good, and the facilities are complete. The only downside is that it gets very dry in the winter, and the humidifier isn't adjustable.
Overall, it's still very good. Highly recommended!
GGuest UserWater pressure in both hotel room and onsen was patchy during the 2 nights stay. It was just different when I stayed at urban Nijo this time. Possibly it's shower facility is dated and needed a refresh. Especially the automatic onsen shower spring nob, it turns off almost immediately after pressing. Which requires to keep pressing alot of times to finish showering. Didn't enjoy my time at the onsen.
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