The hotel is brand new, and the bathroom facilities, in particular, are excellent. It's probably the best option near Yamagata Station. It's a 3-5 minute walk to Yamagata Station and just a 3-minute walk to the bus stop (for Zao Onsen Ski Resort) from Yamagata Station. The breakfast restaurant is a famous Yonezawa beef restaurant. You can ask the front desk to make a reservation for you.
Really good location and room is cozy I like it. Dont expect a good television it was a small monitor but you dont use it anywayz i like the place and had a comfortable stay. My restroom has a small in the sink but it’s bearable
My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
I was extremely satisfied with my stay at this hotel. From the top floor, you get a panoramic view of Yamagata City. The absolute highlight was finally getting to play the grand piano in the sky lobby! There were also many Japanese high school students relaxing around. It was unforgettable, my first time playing for so many people without feeling nervous at all.
This hotel is located conveniently. There are railway stations and bus terminals near. You can use this hotel as a base and visit other places by public transport. Some travelers live in this hotel and go to Zao Onsen ski resort for skiing or snowboarding. There are a lot of places to eat or go shopping.
This hotel is located just in front of Yamagata JR / Shinkansen station, it’s perfect for a family stay especially with childrens Becos of very short distance walk only from Yamagata station. Highly recommended Becos not only location is perfect, room are clean.
Great location, clean room that matched the pictures. All amenities were provided. The only downside was the parking; it's available but comes with an extra charge. Breakfast was decent, and the staff were lovely and very helpful.
The hotel's location couldn't be more convenient. It's connected to JR, and just a 2-minute walk to the left of the exit is the bus stop for Zao Onsen. There are also supermarkets and pharmacies nearby, and plenty of small restaurants across the street. The rooms in the South Wing are very new, and the Japanese breakfast is highly recommended.
The staff was nice. The location is far from the main attractions, especially when it snows. Trains are terminated because of heavy snow, which makes commuting dreadful. Breakfast was very delicious. The room itself is good. But what I noticed housekeeping just changed towels, but they did not clean the floor. However, I liked the hotel. Amenities were not sufficient. No skin care was provided.
The room was very large and spacious for a family of three. The hotel was a bit dated, but very comfortable. The beds were not the best, not very supportive on the back and shoulders. Overall, it was a comfortable two night stay in a very nice and convenient area with a lot of restaurant choices within 500 meters.
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55 reviews
8.5/10
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GGuest UserWhat a gem of a place! The special thing about this place is that there are 5 private outdoor onsens as well as a gender-segregated public bath and one mixed gender outdoor bath (for this one, you need to wear a bathing suit). If you are shy of exposing yourself or like taking photos, then those 5 private outdoor onsens are just perfect. I went in the autumn, which is cooling already and I can imagine what a treat it will be in winter with all the snow.
The hotel is located almost to the top of the hill. Either drive or call them ahead and they will pick you up and drop you off in the vicinity.
My room is quaint and Japanese-styled. I didn't pay for the meal package as I knew I'd would be busy trying out all the onsens available. They are all open 24hrs. By the way, private onsen number 1 and 5 are the best and most picturesque!!!
I'm doing all a favor and posting all the pictures of the private onsens.
GGuest UserThe hotel is brand new, and the bathroom facilities, in particular, are excellent. It's probably the best option near Yamagata Station. It's a 3-5 minute walk to Yamagata Station and just a 3-minute walk to the bus stop (for Zao Onsen Ski Resort) from Yamagata Station. The breakfast restaurant is a famous Yonezawa beef restaurant. You can ask the front desk to make a reservation for you.
AAnonymous UserMy biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
GGuest UserThe trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
WWenlianggongziVery satisfied, the bed is very comfortable, we stayed in a Japanese-style house, the dinner is worth recommending, it is very rich and tastes very good, the chef is very skilled. The outdoor onsen was also nice.
AAnonymous UserExcellent location (next to S-mall and short walk to railway station).
Big bonus is the fantastic onsen!
Helpfully and friendly staff.
Defined recommended.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
GGuest UserOverall a practical hotel close to the slopes, room was simple but fine. Free shuttle provided which proved very convenient. Breakfast was good with different options both Japanese and western styles. Staff was helpful especially the Japanese personnel and the young lady in the breakfast room however there was one Indian-like man who was not really hospitable, never smiling and never talking (no hello, nothing at all) staring at you which made me uncomfortable.
GGuest UserA wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
啾啾啾啾啾啾The accommodation is about a 10-minute walk from the station, which is a bit more difficult when it snows. It seems that he provides parking lot, which is more suitable for people who drive.
There is also a large supermarket within a 10-minute walk nearby, which is very convenient.
The baths for men and women are separate, so you don't have to wait for a long time, which is very convenient! Very recommended
There is a free bar and snacks downstairs which is a good deal.
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