Posted on Jul 23, 2026|Superior Queen Room
Guest UserAlways my go-to choice, this Novotel is quite new, and the breakfast offers a great variety. The biggest advantage is its high value for money and convenient transportation, being close to both the subway and train stations.
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Price per night from:JPY 15,115
Posted on Mar 8, 2026|Double Capsule Low
Guest User
The location was a bit further than I expected. It took me about 10 minutes of walking from the nearest tram station, but my luggage were not too heavy so it's not a big problem to me. The price was also affordable and reasonable among most of the hotels I found in Amsterdam. Although it is a little far from central Amsterdam, it's not too complicated to go there using public transport, as you only need to get on one tram and one metro. The room was quite small, but the bed was super large for 2 people, and everything was so clean. I also received good service there even though it was a bit late (11.30pm).
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Price per night from:JPY 5,537
Posted on Mar 31, 2026|Classic Twin Room
Guest User
Located 10min walk from Ams central station and at the centre of the old town, it’s convenient to get to lots of the touristy spots like the dam plaza, red light district and commuting is easy.
We were warmly welcomed by Rob from the hotel and he could share good recommendations of whereabouts of the city. Very grateful for the hospitality.
The room itself is spacious and quiet even the hotel is located at the centre. Would recommend this to other travellers!
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Price per night from:JPY 20,177
Posted on Jul 13, 2025|Comfort Double Room
Guest User
The hotel is 7 min walk to tram station and 50 min to Central. The best part of the hotel was free parking and had a charging point.
The hotel rooms were spacious and super clean. Beds and pillows were comfortable.
Smooth check in process
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Price per night from:JPY 11,883
Posted on Jul 16, 2026|Sleep Twin Room
Guest UserHere’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation.
Dear Hotel Manager,
I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered.
Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation.
Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable.
Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way.
The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings.
The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following:
1. A formal investigation into the conduct of the staff involved.
2. A written explanation as to why my room was entered against my explicit instructions.
3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me.
4. An apology addressing the unacceptable treatment I experienced.
5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour.
I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed.
I look forward to receiving your prompt response and an explanation regarding these serious matters.
Yours sincerely,
Lauv Jaiswal
If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.
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Price per night from:JPY 19,820
Posted on May 25, 2026
AndreiOBrienThe hotel is a modern design not far from the airport. The room was clean, bed was comfortable. In our short stay here during our connection in Amsterdam wasn’t the best. In the room there was quite a bit of background noise causing me and my friend to not be able to get to sleep for a kind while. I turned off the climate control and even removed the card to shut off the electric for the room and there was still a buzzing noise in the background.
Upon check in I asked if we could get a wake up call and were told the phones don’t work so just set an alarm on your phone. I also asked if there was a shuttle service to the airport you could avail of as it’s only 10/15 minutes drive and he said no and to just book a taxi on my phone. I found the worker a bit rude.
The hotel is a nice vibe has a Nespresso professional machine which provided a lovely coffee during check in but I’d recommend earplugs for your sleep
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Price per night from:JPY 7,676
Posted on Apr 3, 2026
Guest User
Great location - short walk to the Muiderpoort station and a 5 mins train ride into Amsterdam Centraal! For the price, the accomodation was very reasonable and had everything you need for a comfortable stay. House keeping comes by everyday so you always have a clean room and towels. A fridge in the room is also very handy. Staff are there 24/7 and very helpful.
The walls are thin, so if you have noisy neighbours you can hear everything, so it could be annoying!
Overall, great stay in Amsterdam!
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Price per night from:JPY 7,011
Posted on Mar 9, 2026|Bed in 4-Bed Mixed Dormitory with Shared Bathroom
AchengdebairimengThe hotel's location is super convenient, really close to the train station and all the main attractions. Both the hotel and the room were spotless and didn't have any strange smells, which was great. The only minor downside was that the music from nearby bars could be a bit loud at night.
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Price per night from:JPY 2,923
Posted on Jul 3, 2026
Guest UserOverall, this hotel is quite similar to hotels in Japan – clean, but definitely on the smaller side. The shower stall barely fits one person. However, the views and location are excellent; it's literally just 50 meters from the station's ticket gate, incredibly convenient. It's generally clean, and right across from Amsterdam's city center. The Wi-Fi is also very fast. The Ibis across the street was a bit cheaper and also very close, but I read online that there was a chance of being assigned to a basement room, so I opted for this one instead. The Red Light District is less than a kilometer away, and there's even a Uniqlo right in front.
The downside, as shown in the pictures (if provided), is that the special single queen room has two connecting doors to the adjacent room, and they weren't locked upon check-in, which was a bit alarming. After I reported it to the front desk, they locked it. Good thing it was closed, as I heard the people next door trying to open it a few times that night, curious about the door.
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Price per night from:JPY 14,948
Posted on Jul 6, 2026
Guest UserFacilities: Very comprehensive, they even had an iron, which I didn't need but appreciated. There was air conditioning too, which was a relief after staying in hotels elsewhere the previous few nights that didn't even have it.
Cleanliness: Spotless and impeccable.
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Price per night from:JPY 11,883