Posted on Apr 8, 2026
Guest User
Pros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
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Price per night from:€103
Posted on Feb 25, 2026
Andrew林
Quite a good quality hotel. Location is excellent. Room is relatively small but still acceptable. This hotel booking includes breakfast. I rank the quality of breakfast to fantastic which it serves high quality of food with traditional Norwayigen food.
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Price per night from:€87
Posted on Apr 21, 2026
L688688
This hotel deserves a perfect 100! Our room faced the sea directly. I mentioned it was for a birthday celebration when booking, and the hotel thoughtfully sent a handwritten card and some delicious macarons, which was such a lovely touch. The hotel is brand new, so everything is pristine and the decor is beautiful. The location is excellent too; it's a great place to stay even without a car.
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Price per night from:€136
Posted on Oct 13, 2025
Anonymous User
The location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
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Price per night from:€82
Posted on Oct 7, 2024|Compact Double Room
Guest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
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Price per night from:€88
Posted on Mar 18, 2026
Guest UserThe hotel's location is excellent! The rooms are clean, and the staff are friendly and efficient. The sauna is a very thoughtful touch. Plus, the hotel offers complimentary breakfast, dinner, and afternoon tea. While the food variety is simple, the portions are generous, making it a fantastic backup. Overall, the services provided by the hotel are practical and understated, truly giving you a feeling of home.
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Price per night from:€93
Posted on Jan 28, 2026
Bebe W
I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
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Price per night from:€55
Posted on Feb 25, 2026|Twin Room, Guest Room, 2 Twin
Guest UserUpon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
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Price per night from:€98
Posted on Aug 1, 2025
Maximilian M.Quality Hotel Harstad is a very nice and modern hotel with a great location and a welcoming atmosphere. The staff was extremely friendly and helpful throughout our stay, which really made us feel at home.
The room was clean, comfortable, and well-designed – perfect for a short or long stay. However, a couple of small things could be improved: there was no fridge in the room, which would have been useful, and the Wi-Fi connection could have been a bit faster and more stable, especially for work or streaming.
Aside from that, everything was great – a pleasant stay overall, and I would definitely recommend it!
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Price per night from:€124
Posted on Jan 19, 2026|Small Cozy Room
Ukyo_xiaojin
The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
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Price per night from:€92