The hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.
Health is very often
Hotel location is not bad
4 minutes walk to the airport, there will be a car
6 minutes walk to the world's northern McDonald's
(28/10/2024)
Service is also very good
Front desk staff with a smile
We also provided free Waffle materials on the day we stayed.
Unfortunately, we're going back to the batter.
Facilities are also regular
The only thing that can be improved is the taste of the hotel room
Will have a (damp?) smell.
Absolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
Stunning full sea view resorts we had… resort are clean. We stay for 5 nights. Daily breakfast is good… staff & reception are friendly, courtesy & helpful…. Beautiful scenery around the resorts…& we are lucky , 2 of the night we witnessed auroras northern lights right from our resort balcony… amazing with the beautiful stars…..but most importantly to stay here you must drive…
L’hôtel est très propre, il est bien situé, à proximité de jolis fjord et randonnées. Le personnel est très accueillant et donne d’excellents conseils pour les spots d’aurores boréales et les chemins de randonnée à prendre. Il est possible de louer des raquettes et des bâtons pour 300 NOK la journée. Il y a du thé, du café et du porridge à libre disposition. Il y a également un parking gratuit, un Joker pour faire ces courses et un pub à quelques mètres. La communication via le tchat trip est bonne, les réponses sont rapides. Le seul bémol, c’est que j’avais réserver cette établissement des mois en avance, principalement pour son restaurant, car les autres établissement aux alentours ne disposait pas de cuisine partagée. Cependant le restaurant était fermé pour maintenance, je n’avais donc quasiment rien pour me dépanner, car le joker etait déjà fermé quand nous sommes arrivés. J’ai donc du faire des pâtes instantanées avec la bouilloire dans le couloir. J’aurais pensé à des prix plus bas sur les réservations en raison de la maintenance du restaurant, c’est dommage. Je recommande quoi qu’il arrive cet établissement.
I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
The room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
Suitable for two families, you can show your skills in the apartment kitchen to improve food; the supermarket is opposite the apartment; the black pizza on the side of the supermarket tastes good. The room can also overlook the Red Church on the mountain.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
The room was a little unexpectedly small, but the hotel staff was very warm and thoughtful, and the breakfast was also good. If I had to make a suggestion, it would be that you need to use a card to lock the door, which is not common in other hotels, and it is easy to close the door and leave. In short, it was a very good stay experience
Very Good
131 reviews
8.6/10
Price from
MYR 315
per night
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8.5/10
Very Good
PPopo Lee123The check-in and check-out process was so pleasant and fast. I truly enjoyed the breakfast spread. So hearty and wholesome. The view and the location of this hotel is excellent as it is nearby to all the attractions. I even walked to the Arctic Cathedral along the bridge but most of all I got a free room upgrade to the Presidential Suite with the most amazing view and space. Thank you for making my stay in Tromsø phenomenal!
GGuest UserThe room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
BBebe WI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
GGuest UserThe hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.
AAnonymous UserAbsolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
AAdeLooImpressed by the very good services provided by staff. Packed our breakfast when we have a morning ferry to catch, store our luggages when we are away for 2 nights. Location is convenient, room is of good size and clean. Perfect.
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