Featured facilities: Parking, Laundry Service (On-Site)
Good
123 reviews
7.9/10
1 night
From MYR 265
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8,9/10
Very Good
GGuest UserThis was our third stay at the Copthorne and have always enjoyed it. Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.
JJohanna VannathyAbsolutely loved staying here. Great welcome by staff, excellent room with a congratulations gift for our 20 year anniversary. The decor is cutting edge the whole pkacebus high quality. Absolutely recommend the onside restaurants too.
EExploring our one precious worldStayed one night at James Cook Hotel Grand Chancellor for a conference held onsite.
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.
CConstance_HuoLocation-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London.
Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket).
Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.
MMarcel MeulmanIn the heart of the downtown city close to the action if you like to go out in the evening. We missed the airco as it was warm on our room. We had nice view on the church next to the hotel
ZZorpaReally conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!
GGuest UserThe room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.
Ssokchetta vudhThe hotel wall is very thin, you can hear everything from the next room. We hardly laugh or talk freely because we concern we might interrupt other people. The amenities is just old in overall (might consider to replaced now), the shower is not good too, we were surprise this hotel is part of Accor which is really concerning as one’s of the customer who like staying at Accor group from times to times. The buffet breakfast is quiet sad (we are not complaining about the option because it seems to be fit the price we paid for) but a cold ham that taste like it have been there for 2 days ago? I think we at least deserved a fresh ham… and also the condiments at breakfast like ketchup and mustard?? They are mostly empty and looking very dirty ( worst that food court). The staffs on the other hand is friendly and do the job right.
GGuest UserThe room is very clean, the layout is very reasonable, the room temperature is particularly warm, the service is very good, will stay next time
HHoward RickmanRoom 2209. Top floor King. TV has 4 Sky Channels with audio. Other channels have no audio. TV problems seem common as another guest was also complaining. Another customer had problems with the key card not allowing her to use the lift. Rooms are old and tired. It doesn't have a hotel vibe. It is more like student accomodation vibe. The extractor in the bathroom didn't work. The coffee machine is a nice addition. 2 capsules and small box of milk. Microwave was welcome, but it would appear some guests have been charged $1500 due to using it and setting off a fire alarm. It's time that the whole hotel had a refurbishmeb
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For hotels with Breakfast in Wellington Region, the average price on weekdays is MYR 655, and the average price on weekends (Friday–Saturday) is MYR 615.
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