Hotels With Breakfast in Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

The hotel is ideally located, close to the action on Queen Street. The room itself was compact. The safe didn't work and needed a battery replacement. That's relatively minor. More interestingly, there was nowhere to air clothes (e.g. after a gym session) and very limited clothing hooks. The water pressure in the shower was a bit low for my liking. However, I had a city-side room high above that provided me with alaxing views of the city. Reception staff were excellent and very responsive.

Location-wise, it's right by Wellington train station, making it a great choice if you're arriving by train or heading to London. Facilities: They're quite old. The air conditioning was one of those large, vintage units I'd never seen before, and it was incredibly noisy, so I just turned it off. The room had a microwave and cutlery, and surprisingly, a mini-bar – which you usually don't find in hotels at this price point. However, there was a snag: no price list for the mini-bar. While I knew the bottled water in the fridge wouldn't be free, I was still surprised to be charged $7 upon checkout (when a similar bottle is around $2.50 at the supermarket). Service: The downstairs restaurant has long operating hours. I was able to order a delicious burger after a late check-in, and grab a coffee and a pastry to go during an early checkout. Most of my positive impression comes from that restaurant.

房間其實沒有圖片上的大，但衞生維護很好。前台很友善，總能提供你需要的幫助。第一天就給了我一張市區圖，2天下來，用腳丈量了海邊街道和碼頭。對於乘坐機場快線AX的旅客更是友善。Manners 街和Willis街路口下，向南走一段上坡路右手邊就看到了。茶和咖啡管夠，還有巧克力。我不能再喝咖啡，衹喝巧克力，酒店還貼心地給我準備了一個大杯子。離古巴街很近，其實去哪兒都不遠。走的時候，正巧Beth下班，回家開着比亞迪，順道帶我去機場，還拐了彎，去看指環王的拍攝地。真的很友善。如果再去威靈頓，我肯定還選她們家。

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

Great location! There's a Countdown supermarket just a 3-minute walk away, Cuba Street is about 15 minutes on foot, and the National Museum is only 5-6 minutes. It's relatively affordable, although parking is $50 a day for valet, as parking around here is tough. The rooms have cooking facilities, and there's a small pool plus a hot tub. For this price and location, I think it's pretty good. It's about a 15-minute drive to the ferry terminal, perfect for catching an early boat. The art collection at the hotel is truly impressive; I looked it up and the owner is a very well-known local collector.

The in-room facilities, like the cabinets and drawers, were a bit dated but still functional; everything else was pretty good. Also, I booked a King Room, but the 'king bed' was actually two twin beds pushed together. There was a gap in the middle, and if you happened to sleep there, you might accidentally shift the bed. If this bothers you, you might want to reconsider. Otherwise, everything else was decent. The room was quite spacious, and its downtown location was convenient. The only minor issue was some motorcycle noise from the street at night, but it wasn't frequent. Finally, regarding the service, I'm docking one point here. The hotel initially requested my credit card details for their system to charge for any potential damages. This isn't an issue in itself, but the lady who checked me in explained it unprofessionally, which made me a bit wary. In reality, this charge was a pre-authorization done through a POS machine via the bank system, which is quite secure, rather than being stored in their own system. Furthermore, the receptionist took my credit card and processed the authorization herself, which I found unreasonable. At another hotel I stayed at, the front desk clearly explained it was a pre-authorization and brought the POS machine to me so I could swipe my card myself after confirming. If I swipe it myself and something goes wrong later, I'll take responsibility. But if someone else handles my card, I'll think of that incident if an issue arises, even though this particular operation seems safe. I'm just saying it's neither professional nor standard practice. She just took my credit card, and I didn't confirm the entire process. However, since no substantial problems occurred, I still find it acceptable, just a bit annoying. Other than that, everything else was quite good, and I would still recommend it, though I hope they improve their service procedures through better training.

The room is very clean, the layout is very reasonable, the room temperature is particularly warm, the service is very good, will stay next time

The check in process was very slow and the 2 males on the desk were not welcoming or friendly. The rooms were an ok size and the bed was very comfortable. The cleaners did a great job though the shower could do with a deep clean. There was no toaster in the room but it did have a microwave and kettle with tea and coffee (no hot choc). Curtains were nice and black out but there was a noisy bar court yard downstairs we could still hear quite clearly from floor 16. While there was no AC a fan and a heater were supplied. It was very close to the centre of town and did have parking if needed. We used Clifton carpark as the cheapest parking we have found in town max $26 per day.